Job summary
Health Care Assistant -DTC - Band 3
Contract: Permanent. Full-time 37.5 hours per week
The Healthcare Assistant (HCA) works under the supervision of designated qualified nurses, assisting the nurses in meeting the patient's physical and psychological needs and carries out some clerical, administrative and housekeeping dutie
The HCA works as an extension of the multi-disciplinary team and will care for the patients by carrying out assigned tasks in direct and indirect patient care. A key function of the role is to support the work of the qualified nurse and to fully participate in the care and therapy offered on the ward and the promotion of person centred care.
Patients within Whittington Hospital are given the upmost priori The post holder will be employed to work in the Day treatment ward, but may be required to work in another ward or department if required.
Main duties of the job
- Carry out assigned tasks including direct patient care in support of and supervised by a Registered Nurse.
- Work as part of the ward team under the supervision of registered nurses, participating in the delivery of patient care. Be self-motivated and able to use your initiative.
- Act as an advocate for patients and their family at all time
- Facilitate patient centered care and provide information and support to families and the patient Treat patients and families with dignity, respect and discretion whilst maintaining their confidentiality.
About us
Working for your organisation should read: Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Job description
Job responsibilities
- Carry out assigned tasks including direct patient care in support of and supervised by a Registered Nurse.
- Work as part of the ward team under the supervision of registered nurses, participating in the delivery of patient care. Be self-motivated and able to use your initiative.
- Act as an advocate for patients and their family at all time
- Facilitate patient centered care and provide information and support to families and the patient Treat patients and families with dignity, respect and discretion whilst maintaining their confidentiality.
- Be aware of the emotional and physical needs of the patient whilst in hospital and provide appropriate support in conjunction with and under the supervision of a qualified nurse.
- Be aware of and help to facilitate the needs of families / carer
- Ensure that the patients personal hygiene requirements are met when necessary.
- Ensure that patients toilets needs are met, measuring urine where required. Record output on the fluid balance chart where appropriate
- Undertake record and report observations on patients including temperature, pulse, respirations, blood pressure, oxygen saturations and Early Warning Score.
- Perform routine urine testing, record results and report any abnormalitie
- Escort patients to other departments throughout the hospital.
- Support patients/families with language barriers to ensure effective communication. Arrange interpreters as appropriate.
- On a daily basis will undertake phlebotomy for patients and in-house training will be provided.
- Take weight/height of patient as requested.
- Maintain nursing records in accordance with Trust policy
- Complete admission paperwork and care plans, asking nursing staff for assistance as required.
- Ensure all written documentation is clear, legible and signed. All entries must be checked and counter-signed by a qualified nurse. Complete care plans, fluid charts and observation charts under the supervision of a qualified nurse.
- To be able to communicate effectively with patients, families and members of the multidisciplinary team as well as other Trust staff and the general publi
- To answer the phone clearly and politely stating the ward name and who you are. Relate all messages promptly and accuratel
- Monitor, record and report pain and distress in patien
- Report any accidents or incidents according to Trust Poli
- Making and cleaning of beds and trollies.
- Undertake cleaning of patient equipment and storage areas.
- Change bed linen as required. Beds, lockers bed tables and general clinical areas to be cleaned thoroughly when patients are discharged or transferred.
- Maintain the general tidiness, cleanliness and neatness of all ward areas, being aware of safety requirement
- Perform errands to meet patients clinical requirement
Report any faulty or broken items of equipment, furniture and fittings
Job description
Job responsibilities
- Carry out assigned tasks including direct patient care in support of and supervised by a Registered Nurse.
- Work as part of the ward team under the supervision of registered nurses, participating in the delivery of patient care. Be self-motivated and able to use your initiative.
- Act as an advocate for patients and their family at all time
- Facilitate patient centered care and provide information and support to families and the patient Treat patients and families with dignity, respect and discretion whilst maintaining their confidentiality.
- Be aware of the emotional and physical needs of the patient whilst in hospital and provide appropriate support in conjunction with and under the supervision of a qualified nurse.
- Be aware of and help to facilitate the needs of families / carer
- Ensure that the patients personal hygiene requirements are met when necessary.
- Ensure that patients toilets needs are met, measuring urine where required. Record output on the fluid balance chart where appropriate
- Undertake record and report observations on patients including temperature, pulse, respirations, blood pressure, oxygen saturations and Early Warning Score.
- Perform routine urine testing, record results and report any abnormalitie
- Escort patients to other departments throughout the hospital.
- Support patients/families with language barriers to ensure effective communication. Arrange interpreters as appropriate.
- On a daily basis will undertake phlebotomy for patients and in-house training will be provided.
- Take weight/height of patient as requested.
- Maintain nursing records in accordance with Trust policy
- Complete admission paperwork and care plans, asking nursing staff for assistance as required.
- Ensure all written documentation is clear, legible and signed. All entries must be checked and counter-signed by a qualified nurse. Complete care plans, fluid charts and observation charts under the supervision of a qualified nurse.
- To be able to communicate effectively with patients, families and members of the multidisciplinary team as well as other Trust staff and the general publi
- To answer the phone clearly and politely stating the ward name and who you are. Relate all messages promptly and accuratel
- Monitor, record and report pain and distress in patien
- Report any accidents or incidents according to Trust Poli
- Making and cleaning of beds and trollies.
- Undertake cleaning of patient equipment and storage areas.
- Change bed linen as required. Beds, lockers bed tables and general clinical areas to be cleaned thoroughly when patients are discharged or transferred.
- Maintain the general tidiness, cleanliness and neatness of all ward areas, being aware of safety requirement
- Perform errands to meet patients clinical requirement
Report any faulty or broken items of equipment, furniture and fittings
Person Specification
Education / Qualifications
Essential
- Good level of general education NVQ Level 3.
- Training and working within a healthcare setting minimally 12 months (Hospital Setting).
Skills & Abilities
Essential
- -Good organisational skills
- -Good written and verbal communication skills in the English language
- -Able to communicate effectively with the public
- -Experience of working in a health care setting
- -Basic computer and ICT skills.
- -Able to work both under supervision and independently using own initiative
- -Ability to work as part of team
- -Able to work flexibly and shift work
- -Able to successfully complete required training programmes.
Knowledge & Experience
Essential
- -Understanding of the need for confidentiality and the Data Protection Act
- -Understanding the concept of the safety Measures in terms of Moving & Handling
PERSONAL QUALITIES
Essential
- Flexible,enthusiastic,honestand Reliable
- Calm
- Tactful and compassionate
Other
Essential
Person Specification
Education / Qualifications
Essential
- Good level of general education NVQ Level 3.
- Training and working within a healthcare setting minimally 12 months (Hospital Setting).
Skills & Abilities
Essential
- -Good organisational skills
- -Good written and verbal communication skills in the English language
- -Able to communicate effectively with the public
- -Experience of working in a health care setting
- -Basic computer and ICT skills.
- -Able to work both under supervision and independently using own initiative
- -Ability to work as part of team
- -Able to work flexibly and shift work
- -Able to successfully complete required training programmes.
Knowledge & Experience
Essential
- -Understanding of the need for confidentiality and the Data Protection Act
- -Understanding the concept of the safety Measures in terms of Moving & Handling
PERSONAL QUALITIES
Essential
- Flexible,enthusiastic,honestand Reliable
- Calm
- Tactful and compassionate
Other
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
