Job summary
Camden Children's Speech and Language Therapy Service
The post holder will work in Camden Early Years' Speech and Language Therapy Service.
Are you interested in applying your language skills and knowledge of your community to support the work of our team? Do you want to be part of a well- established, innovative early years' Speech and Language therapy service?
We have an exciting opportunity for a Bilingual Co-worker to join the team. This 1 year fixed term position, with potential to extend, would provide the opportunity to work with Speech and Language Therapists in children's centres, health centres and nurseries. The post-holder would work with children aged 0-4 years and their families. The successful applicant will utilise their interpreting and translation skills with their knowledge of their culture and language to develop and improve speech and language therapy services for Bengali or Arabic speaking communities in Camden.
We welcome applicants with strong reading, writing and speaking skills in English and Bengali or Arabic who have experience of working with children, young people and/or families. We can offer flexible working and support to further develop your skills.
Main duties of the job
Please see the Job Description and the Persons Specification for further details about the job role. If you are unable to access the PDF, the details of the job description can also be found in the 'Detailed Job Description and Main responsibilities' section.
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trustbelieves that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
Clinical
To carry out prescribed tasks to facilitate the communication skills of children, working under the supervision of a speech and language therapist.
- To prepare culturally appropriate materials to support communication skills development
- To implement speech and language therapy packages of care based on goals set by the clinician.
- To record client observations and session outcomes in the childs electronic record.
- To contribute to the design of training programmes, and to assist in the provision of training with support from a speech and language therapist.
- To demonstrate the ability to reflect on own clinical practice in discussion with a supervisor.
Communication
- To provide a warm and welcoming reception for all clients, their families and visiting professionals.
- To provide a courteous and professional response to telephone enquiries from clients, carers and professionals providing non-clinical information whilst exercising judgement to ensure that all the relevant personnel are given the necessary information.
- To assist with the management of email correspondence to the service.
- To assist with keeping office and therapy areas tidy, safe and secure, ensuring all displayed information is kept up to date and toys are regularly cleaned.
- To provide basic information on good practice regarding communication, to carers or others
Administration
- To assist in organising and sending appointment letters, appropriate questionnaires and information as required, liaising with the clients, families, referring agencies and Interpreting and Advocacy Service of Whittington Health and making bookings as necessary.
- To manage confirmation of clinical appointments, rearrangements and discharges, as well as monitoring appointments that were not attended.
- To maintain an ongoing audit of client experience of the service.
- To add appropriate resources to the Camden Kids Talk padlet.
Electronic Record/SystmOne
- To use the SystmOne to ensure that accurate patient information is recorded and up to date.
- To scan and upload emails, reports and other relevant correspondence onto SystmOne.
General
- To attend training including attendance at OCT (word, excel, SystmOne), mandatory and other training courses as required, including Level 1 Child Protection and Information Governance.
- To assist in training and integration of temporary and new permanent members of staff.
- To respond to activated panic alarms which are situated in all clinic rooms and accessible toilets, and to ensure the Head of Specialty is informed of all activities.
- Any other reasonable duties as directed appropriate to grade.
Additional information
- To uphold and maintain patient confidentiality in line with national and Whittington Health Information Governance Policies.
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
Clinical
To carry out prescribed tasks to facilitate the communication skills of children, working under the supervision of a speech and language therapist.
- To prepare culturally appropriate materials to support communication skills development
- To implement speech and language therapy packages of care based on goals set by the clinician.
- To record client observations and session outcomes in the childs electronic record.
- To contribute to the design of training programmes, and to assist in the provision of training with support from a speech and language therapist.
- To demonstrate the ability to reflect on own clinical practice in discussion with a supervisor.
Communication
- To provide a warm and welcoming reception for all clients, their families and visiting professionals.
- To provide a courteous and professional response to telephone enquiries from clients, carers and professionals providing non-clinical information whilst exercising judgement to ensure that all the relevant personnel are given the necessary information.
- To assist with the management of email correspondence to the service.
- To assist with keeping office and therapy areas tidy, safe and secure, ensuring all displayed information is kept up to date and toys are regularly cleaned.
- To provide basic information on good practice regarding communication, to carers or others
Administration
- To assist in organising and sending appointment letters, appropriate questionnaires and information as required, liaising with the clients, families, referring agencies and Interpreting and Advocacy Service of Whittington Health and making bookings as necessary.
- To manage confirmation of clinical appointments, rearrangements and discharges, as well as monitoring appointments that were not attended.
- To maintain an ongoing audit of client experience of the service.
- To add appropriate resources to the Camden Kids Talk padlet.
Electronic Record/SystmOne
- To use the SystmOne to ensure that accurate patient information is recorded and up to date.
- To scan and upload emails, reports and other relevant correspondence onto SystmOne.
General
- To attend training including attendance at OCT (word, excel, SystmOne), mandatory and other training courses as required, including Level 1 Child Protection and Information Governance.
- To assist in training and integration of temporary and new permanent members of staff.
- To respond to activated panic alarms which are situated in all clinic rooms and accessible toilets, and to ensure the Head of Specialty is informed of all activities.
- Any other reasonable duties as directed appropriate to grade.
Additional information
- To uphold and maintain patient confidentiality in line with national and Whittington Health Information Governance Policies.
Person Specification
Knowledge
Essential
- Experience of dealing with the public with a proven ability to deliver a high standard of customer care.
- Experience of working with children and families in paid or voluntary capacity
Desirable
- Knowledge of local cultural linguistic and demographic issues for people with communication needs and their families
Skills
Essential
- Good written communication
- Microsoft Office - Word
- Good organisation skills
- Fluent in either Bengali (Sylheti dialect) or Arabic (Standard)
- Able to interpret from English to Bengali/ Arabic
Desirable
Qualifications
Essential
- Educated to GCSE level or equivalent
Personal Qualities
Essential
- Ability to exercise judgment when dealing with patient/professional enquiries.
- Ability to work effectively under pressure, meet deadlines and prioritise workload
- Confident and sensitive telephone manner, ability to take accurate messages and deal with enquiries
Person Specification
Knowledge
Essential
- Experience of dealing with the public with a proven ability to deliver a high standard of customer care.
- Experience of working with children and families in paid or voluntary capacity
Desirable
- Knowledge of local cultural linguistic and demographic issues for people with communication needs and their families
Skills
Essential
- Good written communication
- Microsoft Office - Word
- Good organisation skills
- Fluent in either Bengali (Sylheti dialect) or Arabic (Standard)
- Able to interpret from English to Bengali/ Arabic
Desirable
Qualifications
Essential
- Educated to GCSE level or equivalent
Personal Qualities
Essential
- Ability to exercise judgment when dealing with patient/professional enquiries.
- Ability to work effectively under pressure, meet deadlines and prioritise workload
- Confident and sensitive telephone manner, ability to take accurate messages and deal with enquiries
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
