Job summary
To provide a specialised, comprehensive and confidential patient centred clinical administration and secretarial service to Consultants and their teams in accordance with Departmental, Trust and National standards, policies and procedures. To act as a source of advice and guidance regarding the specialism.
Please be advised sponsorship is not eligible for this post.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
***Interviews for this post are due to take place week commencing 16th February 2026***
Main duties of the job
- Act as the first point of contact for dealing with enquiries and take appropriate action as necessary liaising with others as appropriate. Be responsible for providing and receiving complex and sensitive information.
- Reviews the communication systems for staff, patients and/or external sources using appropriate communicative tools
- Responsible for implementing and maintaining both manual and electronic filing systems and databases as required by the department, ensuring all documents are accurately and appropriately archived.
- To be involved and provide suggestions/support with any changes within their own work area.
- Assist with training new team members in operational trust systems and department procedures.
- Process referrals to the department including generating waiting lists, booking and coordinating of appointment or procedures and coding of activity.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Job description
Job responsibilities
- Attending Bariatric MDT and assisting the Bariatric Coordinator in relaying actions to relevant teams/individuals.
- Ensuring all clinical events are cashed up in an appropriate time scale with appropriate outcomes (e.g. discharge or follow up appointments made).
- Undertaking filing, photocopying, and scanning as necessary, ensuring all documents are accurately and appropriately archived.
- Prioritising daily tasks to achieve set timescales.
- Coordinate special arrangements for patients (e.g. porters, interpreters and ambulance transport).
- Provide appropriate cover in the absence of other members of the team (e.g. minute taking). Predominately to Bariatric/UGI and HPB service (for support secretary cover).
- Assist with complaints and compliments within the department, dealing with them accordingly and in line with Trust Policy.
- Collate, input and monitor department documentation and information to assist with the production of monthly reports for the department.
- Administrative duties as requested by the secretary to the bariatric service and or admin manager and or senior members of the department.
- Support with the Upper GI team to support medical secretaries with queries from the Upper GI team.
For further details of the role please see the attached job description.
Job description
Job responsibilities
- Attending Bariatric MDT and assisting the Bariatric Coordinator in relaying actions to relevant teams/individuals.
- Ensuring all clinical events are cashed up in an appropriate time scale with appropriate outcomes (e.g. discharge or follow up appointments made).
- Undertaking filing, photocopying, and scanning as necessary, ensuring all documents are accurately and appropriately archived.
- Prioritising daily tasks to achieve set timescales.
- Coordinate special arrangements for patients (e.g. porters, interpreters and ambulance transport).
- Provide appropriate cover in the absence of other members of the team (e.g. minute taking). Predominately to Bariatric/UGI and HPB service (for support secretary cover).
- Assist with complaints and compliments within the department, dealing with them accordingly and in line with Trust Policy.
- Collate, input and monitor department documentation and information to assist with the production of monthly reports for the department.
- Administrative duties as requested by the secretary to the bariatric service and or admin manager and or senior members of the department.
- Support with the Upper GI team to support medical secretaries with queries from the Upper GI team.
For further details of the role please see the attached job description.
Person Specification
Qualifications
Essential
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Skills
Essential
Commitment to Trust Values and Behaviours
Essential
Person Specification
Qualifications
Essential
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Skills
Essential
Commitment to Trust Values and Behaviours
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospital Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
