University Hospitals Coventry and Warwickshire NHS Trust

Pharmacy Stores and Dispensary Operational Manager

The closing date is 07 August 2025

Job summary

This is an exciting opportunity for an experienced Pharmacy Technician to take on a varied and fast-paced operational role. The candidate will require skills in problem-solving and decision-making, along with excellent time and personnel management skills in order to ensure our dispensary and stores areas provide a quality service for our patients.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job

To provide operational leadership and line management to the Lead Technician(s) Operational Services, Dispensary Co-ordinator and Medicines Management and Ward Stock Supply Co-ordinator.

To work with the wider operations team to develop and sustain processes that align to our obligations and standards (local and national), around safe and effective Pharmacy Medicines Management, within the department and our supply chain.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

24 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-APST-B7-7367712

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Job description

Job responsibilities

  • Ensure day to day technical responsibilities within the pharmacy stores and dispensary are planned, delegated appropriately and conducted.
  • Ensure operational plans for the dispensary and stores e.g. rotas are arranged in advance by the Lead Operational Technicians and Dispensary Co-ordinator. To have oversight of potential problems, ensuring they are resolved by relevant teams appropriately and in a timely manner.
  • Liaise with the Ward Services Operational Manager, ensuring all aspects of the pharmacy technical service are operating safely, monitoring capacity and responding to service needs appropriately.
  • Responsible for assuring all technical staff working within the dispensary and stores areas undertake and complete training to the required standard. Undertake regular reviews with the Lead Operational Technicians to obtain performance and compliance reports, initiating action plans where necessary. This includes mandatory training compliance across the team.
  • Review current processes and work with the operations team to identify process inefficiencies (waste) and redesign services to align.
  • Work towards the enablement of a Technician-led dispensary, covering all aspects of what is considered top of licence for pharmacy technicians.
  • In partnership with the pharmacy Education and Training Team undertake regular reviews of training packs, ensuring competencies are appropriate and in line with service demand, current legislation and national guidance.
  • To work closely with the Ward Services Operational Manager, utilising gap analysis methods and exploring potential improvements to across service delivery.
  • Work closely with the Procurement manager to ensure the integrity and supply chain for all medication entering and leaving the Trust aligns to required standards as a hospital and wholesaler.
  • Work closely with the Ward Services Operational Manager ensuring appropriate pharmacy management and intervention of the ward Medicines Returns Units. Ensure staff attending the Units undertake and complete relevant training.

For further details of the role please see the attached job description.

Job description

Job responsibilities

  • Ensure day to day technical responsibilities within the pharmacy stores and dispensary are planned, delegated appropriately and conducted.
  • Ensure operational plans for the dispensary and stores e.g. rotas are arranged in advance by the Lead Operational Technicians and Dispensary Co-ordinator. To have oversight of potential problems, ensuring they are resolved by relevant teams appropriately and in a timely manner.
  • Liaise with the Ward Services Operational Manager, ensuring all aspects of the pharmacy technical service are operating safely, monitoring capacity and responding to service needs appropriately.
  • Responsible for assuring all technical staff working within the dispensary and stores areas undertake and complete training to the required standard. Undertake regular reviews with the Lead Operational Technicians to obtain performance and compliance reports, initiating action plans where necessary. This includes mandatory training compliance across the team.
  • Review current processes and work with the operations team to identify process inefficiencies (waste) and redesign services to align.
  • Work towards the enablement of a Technician-led dispensary, covering all aspects of what is considered top of licence for pharmacy technicians.
  • In partnership with the pharmacy Education and Training Team undertake regular reviews of training packs, ensuring competencies are appropriate and in line with service demand, current legislation and national guidance.
  • To work closely with the Ward Services Operational Manager, utilising gap analysis methods and exploring potential improvements to across service delivery.
  • Work closely with the Procurement manager to ensure the integrity and supply chain for all medication entering and leaving the Trust aligns to required standards as a hospital and wholesaler.
  • Work closely with the Ward Services Operational Manager ensuring appropriate pharmacy management and intervention of the ward Medicines Returns Units. Ensure staff attending the Units undertake and complete relevant training.

For further details of the role please see the attached job description.

Person Specification

Qualifications

Essential

  • See supporting documents

Desirable

  • See supporting documents

Experience

Essential

  • See supporting documents

Desirable

  • See supporting documents

Knowledge

Essential

  • See supporting documents

Desirable

  • See supporting documents

Skills

Essential

  • See supporting documents

Desirable

  • See supporting documents

Commitment to Trust Values and Behaviours

Essential

  • See supporting documents
Person Specification

Qualifications

Essential

  • See supporting documents

Desirable

  • See supporting documents

Experience

Essential

  • See supporting documents

Desirable

  • See supporting documents

Knowledge

Essential

  • See supporting documents

Desirable

  • See supporting documents

Skills

Essential

  • See supporting documents

Desirable

  • See supporting documents

Commitment to Trust Values and Behaviours

Essential

  • See supporting documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

AD of Pharmacy Operations and Technical Lead

Amanda Stranks

amanda.stranks@uhcw.nhs.uk

02476966758

Details

Date posted

24 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-APST-B7-7367712

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Supporting documents

Privacy notice

University Hospitals Coventry and Warwickshire NHS Trust's privacy notice (opens in a new tab)