Job summary
Coventry and Warwickshire Pathology Service (CWPS) is a well established Pathology Network in the South Midlands. The Virology and Molecular Pathology services are across two main sites; University Hospitals Coventry and Warwickshire NHS Trust in Coventry and the George Eliot Hospital in Nuneaton.
The department is multi-disciplinary with responsibility for the operational delivery of infectious disease Serology and Molecular testing and Genomics testing for both Blood Sciences and Cellular Pathology. The department operates a 24/7 service.
As Performance Section Manager you will be the senior Biomedical Scientist responsible for monitoring and managing operational processes and staff to ensure delivery against the departments' annual objectives and Key Performance Indicators.
Applicants who do not hold the qualification required for this band 7 post (MSc, FIBMS or IBMS Special examination) may be considered. In this case, the appointee is employed as a Trainee Pathology Section Manager and paid at band 6 until an appropriate qualification is obtained.
Main duties of the job
The department is in the process of updating equipment following the implementation of a new managed service contract. There is opportunity to engage with this on-going transformation of the service and as departmental Performance Lead, you will be pivotal in ensuring the safe and effective delivery of these new services as part of the Section Manager team.
The successful applicant will be a dynamic, organised individual with excellent communication skills and the ability to motivate staff. There is a requirement to work effectively as part of a departmental and Pathology wide Section Manager team as well as managing individual work streams and deadlines. Key tasks for the role include:
- Management of KPIs (TATS, PDR/Mandatory training compliance).
- Management of staff performance and other HR issues e.g. attendance.
- Collection, interpretation and collation of data for Operational board or quarterly review meetings.
- Leading on planning of work schedules for department- rotas, annual leave.
- Management of the technical performance of tests and equipment.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care.
We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Job description
Job responsibilities
- Daily manage and monitor staff in the performance of routine and specialised diagnostic services on patient and environmental samples containing potentially infectious material including blood, urine, faeces, sputum and tissue specimens using complex and highly specialised techniques to exacting medical and scientific standards according to standard operating procedures. Perform such diagnostic tests when necessary.
- Design and plan departmental rotas, allocate and reallocate work schedules for themselves and the team and determine work priorities to meet service needs.
- Support the Department Manager in the planning, development, co-ordination and evaluation of the pathology service, and deputise for the Pathology Department Manager as required.
- Record, and validate results when required. Interpret complex results, and authorise individual reports from the team in electronic form and / or verbally to persons authorised to receive them e.g. Medical, nursing and non-medical staff.
- Is proficient in the use of the Quality Management system, ensuring the effective development and/or management of all controlled documentation, non-conformities and audit reports within the system.
- Co-ordinates external and internal quality assurance schemes and supervises compliance with the departmental audit schedules, reviews findings, and implements service changes and improvements where necessary.
- Manages the propagation and maintenance of all laboratory aspects of the ISO/CPA standards and MHRA requirements, HTA regulations, HSE requirements and any other statutory regulations, and ensure the delivery of services in line with the principles of these standards and requirements throughout CWPS.
- Ensures quality assurance procedures are adhered to and all necessary internal records are maintained. Collates data for and leads departmental meetings and proposes and implements change as appropriate, ensuring clear lines of communication at all times.
- Manages and monitors maintenance on routine and complex equipment to ensure accuracy and precision of results. Provides specialist support for staff to troubleshoot faults and take appropriate action to maintain the patient service.
- Takes responsibility within the laboratory for achieving and maintaining all local and national performance targets. Management of KPIs (key performance indicators) including prioritising work to achieve turnaround times, managing staff attendance, and attaining and sustaining PDR and mandatory training compliance.
- Collect, interpret and collate in an agreed format, information when required for presentation e.g. for departmental Operational Board reports and quality meetings
- Propose, oversee and develop the implementation of new techniques, equipment and working practices including supporting any management of change processes which require implementation.
- Provide and receive specialist departmental knowledge, to and from staff and service users.
- Manage and maintain stocks of materials, reagents, consumables and equipment, ensuring the most economical use of non-pay resources, identifying areas of cost improvement.
- Deal with difficult and complicated telephone enquiries, such as complaints, record information and complete follow up reports when necessary.
For further details of the job role please see attached job description.
Job description
Job responsibilities
- Daily manage and monitor staff in the performance of routine and specialised diagnostic services on patient and environmental samples containing potentially infectious material including blood, urine, faeces, sputum and tissue specimens using complex and highly specialised techniques to exacting medical and scientific standards according to standard operating procedures. Perform such diagnostic tests when necessary.
- Design and plan departmental rotas, allocate and reallocate work schedules for themselves and the team and determine work priorities to meet service needs.
- Support the Department Manager in the planning, development, co-ordination and evaluation of the pathology service, and deputise for the Pathology Department Manager as required.
- Record, and validate results when required. Interpret complex results, and authorise individual reports from the team in electronic form and / or verbally to persons authorised to receive them e.g. Medical, nursing and non-medical staff.
- Is proficient in the use of the Quality Management system, ensuring the effective development and/or management of all controlled documentation, non-conformities and audit reports within the system.
- Co-ordinates external and internal quality assurance schemes and supervises compliance with the departmental audit schedules, reviews findings, and implements service changes and improvements where necessary.
- Manages the propagation and maintenance of all laboratory aspects of the ISO/CPA standards and MHRA requirements, HTA regulations, HSE requirements and any other statutory regulations, and ensure the delivery of services in line with the principles of these standards and requirements throughout CWPS.
- Ensures quality assurance procedures are adhered to and all necessary internal records are maintained. Collates data for and leads departmental meetings and proposes and implements change as appropriate, ensuring clear lines of communication at all times.
- Manages and monitors maintenance on routine and complex equipment to ensure accuracy and precision of results. Provides specialist support for staff to troubleshoot faults and take appropriate action to maintain the patient service.
- Takes responsibility within the laboratory for achieving and maintaining all local and national performance targets. Management of KPIs (key performance indicators) including prioritising work to achieve turnaround times, managing staff attendance, and attaining and sustaining PDR and mandatory training compliance.
- Collect, interpret and collate in an agreed format, information when required for presentation e.g. for departmental Operational Board reports and quality meetings
- Propose, oversee and develop the implementation of new techniques, equipment and working practices including supporting any management of change processes which require implementation.
- Provide and receive specialist departmental knowledge, to and from staff and service users.
- Manage and maintain stocks of materials, reagents, consumables and equipment, ensuring the most economical use of non-pay resources, identifying areas of cost improvement.
- Deal with difficult and complicated telephone enquiries, such as complaints, record information and complete follow up reports when necessary.
For further details of the job role please see attached job description.
Person Specification
Qualifications
Essential
Experience
Essential
Knowledge
Essential
Skills
Essential
Commitment to Trust Values and Behaviours
Essential
Person Specification
Qualifications
Essential
Experience
Essential
Knowledge
Essential
Skills
Essential
Commitment to Trust Values and Behaviours
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
