Administration Manager

University Hospitals Coventry and Warwickshire NHS Trust

Information:

This job is now closed

Job summary

An exciting opportunity has become available for a Administration Manager post which will be based at Hospital of St Cross but also provide leadership for Clinical Assessment Services at City of Coventry Health Centre.

The post holder will be expected to provide high quality leadership and management in directing, sustaining and supporting the development of the Administration Services to deliver excellent patient care.

**Interviews for this post are doe to take place 28th August 2024*

Main duties of the job

1. To assume overall responsibility for the administrative business as usual management of the department with specialist knowledge in particular areas in line with service requirements.

This will require:

  • Acting as a resource for staff, advising on National, Trust and Departmental Administration policies and procedures.
  • Participation in the developing and updating of current local and Trust wide training packages in line with National guidance.
  • Participate in strategic, service provider and Trust/Divisional/Departmental meetings, assuming responsibility for administration issues and the impact on resources.
  • Responsibility for department performance including participation in the setting of objectives and standards.
  • Representing the department in appropriate forums.
  • Continuous review/updating of administration policies and procedures and supporting documentation for systems.
  • Participating in implementing and developing new processes and guidance for an efficient and effective operation of processes within the Department and Trust.
  • Liaise with local ICT helpdesk to raise technical issues relating to relevant departmental IT systems.
  • Liaise with Local ICB, GP surgeries, leads and specialities to ensure issues are resolved with information if communicated between the Trust and it's partners.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Date posted

26 July 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year oer annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B5-6479180

Job locations

Hospital of St Cross

Barby Road

Rugby

CV22 5PX


Job description

Job responsibilities

To provide cross cover support as required to the Department.

This will require:

Acting as the lead for managing recruitment retention and selection of administrative staff including preparation of the appropriate documentation.

Assuming first line management responsibility in dealing with sickness review, disciplinary, capability and grievance issues as required.

Co-responsibility for the education and development of the administrative staff including undertaking some Personal Development Review.

To ensure an effective internal and external communication systems within the Department and the wider Trust.

This will require:

  • Provision of an effective communication system both within the team and to internal and external agencies.
  • Providing and improving the services in line with Trust objectives and nationally agreed initiatives.
  • Motivating and persuading staff regarding changes to procedures and current practice.
  • Monitoring and providing reports to Senior Team in line with KPI.
  • Monitoring and assisting with the investigation of complaints in line with Trust guidelines, policies and procedures, instigating any immediate action required for reasons of health, safety and security.
  • Providing a point of contact for external agencies to ensure issues are resolved and information shared as appropriate.

For further details of the role please see the attached job description.

Job description

Job responsibilities

To provide cross cover support as required to the Department.

This will require:

Acting as the lead for managing recruitment retention and selection of administrative staff including preparation of the appropriate documentation.

Assuming first line management responsibility in dealing with sickness review, disciplinary, capability and grievance issues as required.

Co-responsibility for the education and development of the administrative staff including undertaking some Personal Development Review.

To ensure an effective internal and external communication systems within the Department and the wider Trust.

This will require:

  • Provision of an effective communication system both within the team and to internal and external agencies.
  • Providing and improving the services in line with Trust objectives and nationally agreed initiatives.
  • Motivating and persuading staff regarding changes to procedures and current practice.
  • Monitoring and providing reports to Senior Team in line with KPI.
  • Monitoring and assisting with the investigation of complaints in line with Trust guidelines, policies and procedures, instigating any immediate action required for reasons of health, safety and security.
  • Providing a point of contact for external agencies to ensure issues are resolved and information shared as appropriate.

For further details of the role please see the attached job description.

Person Specification

Qualifications

Essential

  • See Supporting documents

Experience

Essential

  • See Supporting documents

Desirable

  • See Supporting documents

Knowledge

Essential

  • See Supporting documents

Desirable

  • See Supporting documents

Skills

Essential

  • See Supporting documents
Person Specification

Qualifications

Essential

  • See Supporting documents

Experience

Essential

  • See Supporting documents

Desirable

  • See Supporting documents

Knowledge

Essential

  • See Supporting documents

Desirable

  • See Supporting documents

Skills

Essential

  • See Supporting documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

Hospital of St Cross

Barby Road

Rugby

CV22 5PX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

Hospital of St Cross

Barby Road

Rugby

CV22 5PX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

For questions about the job, contact:

Deputy Service Manager

Jourdana Taylor

jourdana.taylor@uhcw.nhs.uk

02476966421

Date posted

26 July 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year oer annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B5-6479180

Job locations

Hospital of St Cross

Barby Road

Rugby

CV22 5PX


Supporting documents

Privacy notice

University Hospitals Coventry and Warwickshire NHS Trust's privacy notice (opens in a new tab)