University Hospitals Coventry and Warwickshire NHS Trust

Administration Assistant

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for the post of admin assistant within the Haematology department , working in Coventry 3 days per week and Rugby 2 days per week.

The Haematology department at UHCW and St. Cross Hospital is a busy and growing speciality, encompassing Haematology outpatients service.

We encourage career progression within the department, once suitable positions arise.

Any informal enquiries should be directed to Sarah Dodd - sarah.dodd2@uhcw.nhs.uk

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

The successful candidate will work closely with the admin manager and clinical teams to provide a safe and effective management of referrals and booking of outpatient clinics, utilising the e-referral system and patient waiting list.

See Job description for further details.

Please be advised that interviews are proposed for the 3rd June

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

14 May 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Compressed hours

Reference number

218-AC-B2-6226764

Job locations

University Hospitals Coventry & Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Job description

Job responsibilities

  1. Book patients appropriately from the Haematology outpatient waiting list, escalating issues as they arise.
  2. Act as the first point of contact for dealing with routine enquiries, taking action as necessary liaising with others as appropriate.
  3. Communicate with staff, patients and/or external organisations using appropriate methods.
  4. Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived.
  5. Maintain an efficient and comprehensive administrative service, including photocopying, providing support to the departments and other team members as requested.
  6. Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines. This will include iPM and CRRS.
  7. Provide appropriate cover in the absence of other members of the team.

For further details please see the attached job description.

Job description

Job responsibilities

  1. Book patients appropriately from the Haematology outpatient waiting list, escalating issues as they arise.
  2. Act as the first point of contact for dealing with routine enquiries, taking action as necessary liaising with others as appropriate.
  3. Communicate with staff, patients and/or external organisations using appropriate methods.
  4. Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived.
  5. Maintain an efficient and comprehensive administrative service, including photocopying, providing support to the departments and other team members as requested.
  6. Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines. This will include iPM and CRRS.
  7. Provide appropriate cover in the absence of other members of the team.

For further details please see the attached job description.

Person Specification

Qualifications

Essential

  • See supporting documents

Desirable

  • See supporting documents

Experience

Essential

  • See supporting documents

Knowledge

Essential

  • See supporting documents

Desirable

  • See supporting documents

Skills

Essential

  • See supporting documents
Person Specification

Qualifications

Essential

  • See supporting documents

Desirable

  • See supporting documents

Experience

Essential

  • See supporting documents

Knowledge

Essential

  • See supporting documents

Desirable

  • See supporting documents

Skills

Essential

  • See supporting documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry & Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry & Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Administration Manager

Sarah Dodd

sarah.dodd2@uhcw.nhs.uk

02476965545

Details

Date posted

14 May 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Compressed hours

Reference number

218-AC-B2-6226764

Job locations

University Hospitals Coventry & Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Supporting documents

Privacy notice

University Hospitals Coventry and Warwickshire NHS Trust's privacy notice (opens in a new tab)