Job summary
To provide comprehensive and confidential administrative and clerical activities to meet the needs of the Department in accordance with Departmental, Trust and National standards, policies and procedures. To effectively communicate related information and advice to enable the multi disciplinary team to achieve operational excellence.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
MDT and Meetings
- Coordinate and administrate the weekly Palliative Care MDT.
- Team Meetings, including regular nurse meetings
- Coordinate and administrate all relevant Governance meetings including 'Learning from Deaths' and QIPS
Patient Care Coordination
- Team coordination to support triage of new referrals and updating EPR and relevant database(s)
- Ensure patient dashboard is up to date to support daily caseload meeting
- Manage daily bereavement process
- Triage calls from patients, families and referrers ensuring messages are appropriately and sensitively communicated to the team
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Job description
Job responsibilities
Quality and Audit
- Coordinate and administrate palliative care audit programme including support for NACEL National Audit of Care of the Dying Patient, including the procurement of patient notes (where applicable)
Education
- Coordinate Palliative and End of Life Education programmes including advertising, booking, sending course information and processing evaluations
- Coordinate Lunch and Learn Programme
- Liaise with Medical School to coordinate medical student placements
Team coordination
- Coordinate new staff inductions
- Field and triage all telephone enquiries
- Update team diary
- Update team list/bleep numbers as well as contact details for other palliative care organisations, including Myton Hospice as well as other community and hospital palliative care teams
- Own and manage the Palliative Care shared drive ensuring documents are updated and filed appropriately
- Manage stationary orders
- Support team with adhoc admin requests as needed
- Liaise with ICT to facilitate access to relevant services and products
- Assist in the production of the team newsletter
- Manage emails sent to the team email address
End of Life Quality
- Update End of Life Care Resource Packs (Treansform Boxes) on wards with ward clerks
- Support CNS with resources to support end of life care such as comfort blankets hearts and relative bed
Clinical Lead and Lead Nurse Support
- Support with diary management
- Support with letters to team members
- Support with clinics including booking, set up and letters
For further details please see the attached job description.
Job description
Job responsibilities
Quality and Audit
- Coordinate and administrate palliative care audit programme including support for NACEL National Audit of Care of the Dying Patient, including the procurement of patient notes (where applicable)
Education
- Coordinate Palliative and End of Life Education programmes including advertising, booking, sending course information and processing evaluations
- Coordinate Lunch and Learn Programme
- Liaise with Medical School to coordinate medical student placements
Team coordination
- Coordinate new staff inductions
- Field and triage all telephone enquiries
- Update team diary
- Update team list/bleep numbers as well as contact details for other palliative care organisations, including Myton Hospice as well as other community and hospital palliative care teams
- Own and manage the Palliative Care shared drive ensuring documents are updated and filed appropriately
- Manage stationary orders
- Support team with adhoc admin requests as needed
- Liaise with ICT to facilitate access to relevant services and products
- Assist in the production of the team newsletter
- Manage emails sent to the team email address
End of Life Quality
- Update End of Life Care Resource Packs (Treansform Boxes) on wards with ward clerks
- Support CNS with resources to support end of life care such as comfort blankets hearts and relative bed
Clinical Lead and Lead Nurse Support
- Support with diary management
- Support with letters to team members
- Support with clinics including booking, set up and letters
For further details please see the attached job description.
Person Specification
Qualifications
Essential
Experience
Essential
Knowledge
Essential
Skills
Essential
Person Specification
Qualifications
Essential
Experience
Essential
Knowledge
Essential
Skills
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
