Job summary
UHCW is working in Partnership with the Virginia Mason Institute aiming to transform healthcare focusing on value for patients. The Kaizen Promotion Office are the team that leads the implementation of this management system at UHCW and following promotion of the previous post holder there is a substantive vacancy for a KPO Deputy Lead within the team.
The Deputy KPO Lead will have a pivotal role in the KPO, using expertise and technical skills in VMPS to support transformation and improvement events. Uses teaching skills to facilitate the knowledge acquisition of VMPS methods and tools for staff throughout the organisation. Coaching leaders in methods for improvement and daily management. The Deputy will also manage a team which includes specialists and facilitators.
Working within the KPO, the Deputy KPO Lead will be instrumental in developing standard work for the organisation across clinical and non-clinical areas within the organisation. This includes facilitating accessto support, resources and dealing with expectations relating to improvement. The role will encourage and facilitate engagement in service improvement and new ways of working across all disciplines within the organisation.
Please be advised there is a proposed interview date of 19 September 2023.
Main duties of the job
This role will have expertise and technical skills in VMPS (Virginia Mason Production System) and UHCWi. The role will manage a team of specialist s and facilitators whilst also educating and coaching senior leaders across the Trust as part of the cultural shift, further embedding UHCWi as the way we run and improve our hospitals.
- Lead and facilitate the development of education programmes for staff Trust wide relating to the tools and methods from the Virginia Mason Production System
- Lead education and workshops to engage leaders/managers in service improvement and daily management to enhance effectiveness in their role
- Act as a role model, demonstrating the Trust values, whilst being visible, providing leadership, guidance and support for all nursing staff, healthcare support workers and assist with their learning
- Provide ongoing coaching and support for implementation of incremental improvements to teams and services to ensure stability and compliance
- Promote career progression amongst their team members and actively seek ways to enhance development opportunities
- Providing feedback and communicate areas of concern to teams or services
- Empower staff to actively participate in service improvement
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Job description
Job responsibilities
- Identify transformation and improvement projects that will contribute to the delivery of the Trusts strategic objectives and work identified within the KPO kaizen plan
- Lead and facilitate the planning, implementation, management and successful delivery of transformation including complex improvement work streams working to challenging timescales and within the standard work for improvement programmes
- Empower and support clinical staff and non-clinical staff to take part in service transformation andimprovement
- Provide support following improvement events to promote and continue delivery of service transformation
- Support the Associate Director of Improvement to plan, manage, implement and maintain service transformation programme, which are aligned to the Trust strategy, liaising with the CPO to build a specific plan for improvement programmes as part of the kaizen plan for the KPO team.
- Develop and lead workshop events, structured planned education programmes and master classes for all staff.
- Identify and implement innovative methods for education to maximise learning by a wide range of staff
- Work alongside clinical and non-clinical teams to identify improvement programmes which can be measured
- Making informed judgements can articulate to others as to the most effective improvement tools and methods to apply in order to maximise the outcomes
- Provide coaching to other staff Trust wide to enable them to choose the most appropriate tools intheir role as workshop/team leader in improvement events
- Write, analyse and present highly complex reports, research and data to inform strategic thinking, planning and delivery of associated service improvement or transformation programmes
- Work with local commissioners and key internal and external stakeholders to understand how National health policy and local programmes can contribute, influence and progress servicetransformation
- Provide ongoing support to process owners and identify ways to enable and promote sustained and incremental improvement
- Be responsible for facilitating resulting change in policy including appropriate spread of change
- Inform National and Local policy based on data analysis, research and service improvement
- Is accountable for own actions in accordance with any relevant Code of Professional Conduct.
- Acts as a visible leader and role model to other leaders/managers, providing support in improvement projects within the clinical area
- Challenge practice by coaching and working alongside leaders/managers to utilise the VMPS tools to undertake daily kaizen and promote continuous improvement to ensure the patient is always first
- Teach and coach staff throughout the organisation to use the VMPS tools with a key responsibility to support and coach leaders/managers to enable them to know, run and improve their services
- Utilise excellent communication and negotiation skills to inspire staff and to ensure buy-in of the top leaders within the organisation
- Present data and reports to Chief Officers, Executives and the Trust board
- Maintain personal and professional development, identifying opportunities for development and undertaking necessary mandatory training elements
For further details of the job role please see attached job description.
Job description
Job responsibilities
- Identify transformation and improvement projects that will contribute to the delivery of the Trusts strategic objectives and work identified within the KPO kaizen plan
- Lead and facilitate the planning, implementation, management and successful delivery of transformation including complex improvement work streams working to challenging timescales and within the standard work for improvement programmes
- Empower and support clinical staff and non-clinical staff to take part in service transformation andimprovement
- Provide support following improvement events to promote and continue delivery of service transformation
- Support the Associate Director of Improvement to plan, manage, implement and maintain service transformation programme, which are aligned to the Trust strategy, liaising with the CPO to build a specific plan for improvement programmes as part of the kaizen plan for the KPO team.
- Develop and lead workshop events, structured planned education programmes and master classes for all staff.
- Identify and implement innovative methods for education to maximise learning by a wide range of staff
- Work alongside clinical and non-clinical teams to identify improvement programmes which can be measured
- Making informed judgements can articulate to others as to the most effective improvement tools and methods to apply in order to maximise the outcomes
- Provide coaching to other staff Trust wide to enable them to choose the most appropriate tools intheir role as workshop/team leader in improvement events
- Write, analyse and present highly complex reports, research and data to inform strategic thinking, planning and delivery of associated service improvement or transformation programmes
- Work with local commissioners and key internal and external stakeholders to understand how National health policy and local programmes can contribute, influence and progress servicetransformation
- Provide ongoing support to process owners and identify ways to enable and promote sustained and incremental improvement
- Be responsible for facilitating resulting change in policy including appropriate spread of change
- Inform National and Local policy based on data analysis, research and service improvement
- Is accountable for own actions in accordance with any relevant Code of Professional Conduct.
- Acts as a visible leader and role model to other leaders/managers, providing support in improvement projects within the clinical area
- Challenge practice by coaching and working alongside leaders/managers to utilise the VMPS tools to undertake daily kaizen and promote continuous improvement to ensure the patient is always first
- Teach and coach staff throughout the organisation to use the VMPS tools with a key responsibility to support and coach leaders/managers to enable them to know, run and improve their services
- Utilise excellent communication and negotiation skills to inspire staff and to ensure buy-in of the top leaders within the organisation
- Present data and reports to Chief Officers, Executives and the Trust board
- Maintain personal and professional development, identifying opportunities for development and undertaking necessary mandatory training elements
For further details of the job role please see attached job description.
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Knowledge
Essential
Skills
Essential
Desirable
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Knowledge
Essential
Skills
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
