Communications and Engagement Officer

University Hospitals Coventry and Warwickshire NHS Trust

Information:

This job is now closed

Job summary

Are you an experienced communications professional looking for your next big challenge?

We have a team ambitious to be the best we can be at what we do and we are looking for an enthusiastic and creative individual to join us for our next exciting phase.

Help us tell the story and showcase the services our staff are delivering for our patients each day. We are looking for someone who understands healthcare or public sector challenges.

You find networking easy, be innovative, make natural connections to identify communications opportunities and build long lasting successful relationships. You will know how to help us raise awareness and spread our messages effectively for important health stories that matter using the latest techniques in media, digital and social media. You will get involved with all aspects of communications and be supported by a friendly team.

If you have a passion for evidence-based communications that make a real difference to patient care, we would love to hear from you. If you have strong writing skills and a creative flair, underpinned by experience of what really works, we want to hear from you.

For more information, please contact Lynda Scott, Director of Marketing and Communications on 07798 846767. Closing deadline is Tuesday 29 August 10am.

Main duties of the job

The Communications team plays a key role in managing the reputation of the Trust and its two hospitals in University Hospital, Coventry and the Hospital of St Cross, Rugby through evidence-based communications. Our objective is to support our staff, patients and all those who work with us to deliver great care.

Our forward-thinking team is responsible for all the Trust's internal and external communications. The team produce all internal and external communications, marketing campaigns, media relations, event management, social media, digital marketing and helping with issues and emergency communications.

Through our special partnership with Virginia Mason Institute in Seattle USA, we have been on an improvement journey as an organisation and that has brought a wide range of support, tools and development to help our team become the best it can be. This includes training in lean methodology and leadership for everyone who joins our team. We think it is a special place to work and as a team, we aspire to be one of the best NHS communications teams in the country, leading by expertise, knowledge and example.

The Communications Officer will support the team in all these functions to tell the story, uphold the values and protect the reputation of one of the busiest teaching trusts in the country.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Date posted

15 August 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B5-5572341

Job locations

UHCW

Clifford Bridge Road

Coventry

CV2 2DX


Job description

Job responsibilities

Support the digital function of the team by producing copy for the website and creating contents for our active social media channels (including Facebook, Instagram Twitter, LinkedIn) as well as monitoring their performance. The postholder will also have an active role in producing a new look patient e-newsletter and updating ward information to publicise news, key information and successes.

providing support and advice on the planning of events, activities and programmes such as our annual staff awards, recognition schemes and hosting hospital open days to raise the profile of the Trust and our services.

To respond quickly, accurately, and positively to internal/external enquiries (including the media). This includes monitoring calls, developing feedback mechanisms, and reporting back any issues with suggestions and opportunities on how these may be addressed.

For further details of the role please see the attached job description.

Job description

Job responsibilities

Support the digital function of the team by producing copy for the website and creating contents for our active social media channels (including Facebook, Instagram Twitter, LinkedIn) as well as monitoring their performance. The postholder will also have an active role in producing a new look patient e-newsletter and updating ward information to publicise news, key information and successes.

providing support and advice on the planning of events, activities and programmes such as our annual staff awards, recognition schemes and hosting hospital open days to raise the profile of the Trust and our services.

To respond quickly, accurately, and positively to internal/external enquiries (including the media). This includes monitoring calls, developing feedback mechanisms, and reporting back any issues with suggestions and opportunities on how these may be addressed.

For further details of the role please see the attached job description.

Person Specification

Qualifications

Essential

  • See supporting documents

Experience

Essential

  • See supporting documents

Desirable

  • See supporting documents

Knowledge

Essential

  • See supporting documents

Desirable

  • See supporting documents

Skills

Essential

  • See supporting documents

Desirable

  • See supporting documents
Person Specification

Qualifications

Essential

  • See supporting documents

Experience

Essential

  • See supporting documents

Desirable

  • See supporting documents

Knowledge

Essential

  • See supporting documents

Desirable

  • See supporting documents

Skills

Essential

  • See supporting documents

Desirable

  • See supporting documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

UHCW

Clifford Bridge Road

Coventry

CV2 2DX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

UHCW

Clifford Bridge Road

Coventry

CV2 2DX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

For questions about the job, contact:

Director of Marketing and Communications

Lynda Scottt

Lynda.Scott@uhcw.nhs.uk

07798846767

Date posted

15 August 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B5-5572341

Job locations

UHCW

Clifford Bridge Road

Coventry

CV2 2DX


Supporting documents

Privacy notice

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