Non-Emergency Patient Transport Services Person

West Midlands Ambulance Service University NHS Foundation Trust

This job is now closed

Job summary

West Midlands Ambulance Service positively welcomes diversity and aims to be a truly inclusive place to work. We are looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference.

The Trust is currently under-represented in terms of people from BME backgrounds and welcomes applicants from these communities. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

If you wish to discuss and adjustments that you may need for the role of the assessment process prior to your application, then please do not hesitate to contact the recruitment team

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

Main duties of the job

West Midlands Ambulance Service University NHS Foundation Trust is looking to build a reserve pool of caring and committed individuals for our Non-Emergency Patient Transport Services contract in Cheshire for both available posts and any vacancies that may arise over the next 6 months. (depending on location)

The main purpose of this role is to safely transport patients with varying mobilities to and from treatment centres or other venues as directed. This could include manual handling of patients, the care of patients and assisting patients, as well as driving.

Some patients may need to be carried (including stairs), wheeled in a chair or a stretcher and escorted to and from the vehicle.

The safe transportation of these patients is paramount to the role. This includes securing patients, wheelchairs, stretchers etc in the vehicles.

You will be required to drive a variety of vehicles, including cars, ambulances and other vehicles. Some contracts require a C1 category licence. Please check the Person Specification.

Please note the training for successfulapplicants is 2 weeks in length and will take place from our sites at Warrington or Stoke.

**IMPORTANT INFORMATION**

The Cheshire Non-Emergency Services contract will end with West Midlands Ambulance Service in March 2025 at which time all staff members will TUPE across to the new provider**

About us

If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both

Where a Disclosure & Barring Service (DBS) check is required for the post, applicants are required to cover the cost of the check. The cost of £42.50 for an enhanced check is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service.

We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) account regularly as contact is usually made via this method

Date posted

07 March 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year plus the relevant section 2 unsocial hours enhancements

Contract

Permanent

Working pattern

Full-time

Reference number

C9217-371-23-24

Job locations

Crewe PTS

Unit 4D Marshfield Bank

Crewe

Cheshire

CW2 8UY

Macclesfield PTS

Beech Lane

Macclesfield

Cheshire

SK10 2DY

Warrington PTS

Unit 4 Eagle Park

Warrington

WA2 8JA

Ellesmere Port PTS

Junction 8 Trade & Business Park

Ellesmere Port

Cheshire

CH65 3AW

Wirral PTS

Units 5 & 6 Arrow Commercial Park

Arrow Brook Road

Upton, Wirral

CH49 1AB

Job description

Job responsibilities

1. Carry out required vehicle and equipment checks.

2. Be prepared to work flexibly to ensure patients are moved in a timely, safe and dignified manner

3. Work within Contract Specific Quality Standards and ensure a high level of customer care (These standards vary from contract to contract and will be available at your base)

4. Ensure effective communication with the Control Centre, by telephone or electronic means

5. Transfer patients using equipment and skills specific to individual needs

6. Provide effective care to patients, appropriate to their requirements using available equipment.

7. Transport patients safely and considerately this will include pre-planned and ad-hoc journeys.

8. Ensure patients have a safe, smooth journey, complying with all relevant traffic legislation and driving with consideration for other road users.

9. Maintain full and accurate records and reports, including Patient Transport Records, Accident Reports, and Incident Reports etc. These may be both paper and electronic.

10. Ensure vehicles and equipment are kept in states of cleanliness and readiness.

11. Undertake required training to maintain acceptable standards and quality of care.

12. Maintain a current valid driving licence.

13. Adhere to corporate Instructions and Policies, Operational Instructions, Clinical Protocols, Quality Procedures and other verbal or written instructions.

14. Perform other tasks in keeping with the post as required by supervisory staff and managers.

The above are the core duties and responsibilities. There may be other duties that are required for individual contracts. These will be explained at interview