Clinical Team Mentor - Erdington HUB

West Midlands Ambulance Service University NHS Foundation Trust

The closing date is 27 January 2025

Job summary

**INTERNAL VACANCY ONLY**

An exciting opportunity has become available for Clinical Team Mentors to join our well established team at Erdington HUB.

Applicants must be HCPC Registered Paramedics with a minimum of 12 months post qualification experience & must have completed their NQP consolidation & portfolio sign off (if applicable) - evidence of this will be required along with a WMAS / University based named mentor experience / qualification.

The Clinical Team Mentor is primarily responsible for ensuring an excellent patient experience and clinical outcome is afforded to patients of WMAS NHS Trust Emergency Service. The post-holder will develop the concept of Clinical Mentorship within their division to ensure that all Operational Staff are supported through means of observation and evaluation and are astute to their clinical responsibility and patient outcome. Through means of application and imparting knowledge keep operational staff abreast of changes to Clinical, Key Performance Indicators and Pathways.

Main duties of the job

West Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed.

Each person plays a vital part to ensuring our organisation meets the differing needs of our communities ultimately enabling us to save lives. We acknowledge that a workforce that reflects the communities that it serves provide better patient care and we are therefore looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference to our patients.

We are committed to diversity and inclusivity at all levels. We are proud to have maintained Disability Confident Leader status and as part of our commitments to this we guarantee to invite all applicants who meet the essential criteria for a role to attend assessment or interview. If you have a disability or learning difficulty, and prefer to disclose it, please feel free to do so in your application. You can also contact the Recruitment Team via email at recruitment@wmas.nhs.uk if you wish to have a confidential discussion. We use this information, with your permission, to ensure you are fully supported during the recruitment process.

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

About us

If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both

Where a Disclosure & Barring Service (DBS) check is required for the post, all applicants are required to cover the cost of the check. The cost of £55.76 for an enhanced check is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service.

We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method.

We are proud to offer flexible working options to support our colleagues to have a greater choice in when, where and how they work. During your interview we will explore this with you and discuss your individual needs and how this could be facilitated for this role to benefit patient experience, service delivery and the work-life balance of colleagues.

Date posted

15 January 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year plus the relevant unsocial hours as per section 2

Contract

Permanent

Working pattern

Full-time

Reference number

C9217-235-24-25

Job locations

Erdington HUB

Opus Aspect

Chester Road

Erdington

B24 0QY

Job description

Job responsibilities

Maintain Professional Registration as a Paramedic and undertake continual professional development, to maintain skill levels and knowledge carry out procedures in accordance with JRCALC Guidelines, e.g. defibrillation, cannulation, fluid replacement, intraosseous infusion, intubation, needle cricoidthyrotomy, needle thoracenthesis, 12 lead ECG interpretation and diagnosis to enable thrombolytic therapy (Advanced Life Support). (The above is not an exhaustive list).

To recognise and report to the appropriate authorities any concerns regarding Safeguarding Children and Vulnerable Adults through a single point of access.

Adherence to the following drug legislation:- Misuse of Drugs Act 1971 - 2001 regulations. Prescriptions Only Medication Act 1968,1997 Amendments Act 1992.

Adherence to the law governing the use and documentation of class A and other controlled drugs used and carried within the Trust.

Conduct dynamic risk assessments when responding to incidents for protection of yourself, your crewmate and members of the public and to ensure scene safety, as physical or verbal abuse may be present on occasions.

When required, and until relieved by an appropriate officer, liaise with members of the other Emergency Services undertakes an incident management role.

Knowledge of how to deal with situations involving multiple casualties including road traffic accidents and fires involving trapped or injured persons and be able to discuss with students/ staff members.

Exercise clinical judgement in implementing emergency care/treatment plans and where appropriate required utilising Alternative Care Pathways, e.g. direct admission to a specialist unit such as Coronary Care, referral to specialist community teams for assessment at home.

When indicated exercise clinical judgment for the administration of a range of drugs relevant to the patients needs and appropriate to the skill level of a WMAS Advanced State Registered Paramedic. This will include the use of a class A controlled drug i.e. Morphine Sulphate.

Communicate effectively with clinicians to be able to challenge behaviour and address poor practice.

Accurately and factually complete all WMAS documentation including confidential details as required by the service. On occasions individuals may be expected to give evidence to Her Majestys Coroner or Crown Court.

Plan and undertake annual evaluation on a range of clinical staff designated by the Clinical Practice and Governance Manager.

Provide a structured report to aid clinicians and their line manager to allow personal development reviews to include a clinical practice section.

Responsibility to coach and mentor new and existing clinical staff when they are adopting new clinical practices or new ways of working. Ensure clinical workbooks are completed and submitted for final evaluation and sign off by E&T.

Provide clinical Mentorship and support to members of staff. This would be as a part of a crew or/and in a supernumerary capacity.

Create development plans for staff, either as part of ongoing development or to address issues raised during the yearly evaluation. Maintain process and progress check those plans on a monthly basis.

Liaise with E&T as required for staff requiring further assistance or advice regarding training and/or personal reflective plans.

Complete the necessary clinical observation report to the required standard before submitting to the Clinical Practice and Governance Manager.

Assist with Audits and longitudinal case reviews.

In partnership with the Clinical Practice and Governance Manager review the monthly clinical performance indicators and develop local action plans to improve performance within the area.

Act as a point of contact for staff with clinical queries or advice and know when and where to seek advice from if the information required is outside of your scope of practice.

Maintain a smart appearance at all times, incorporating current regulations relating to the wearing of service uniform.

Adherence to the Code of Conduct, Operational Instructions, Quality Procedures, Data Protection, Caldicott procedures and any other verbal or written instructions promulgated by the service currently or in the future.

To participate in clinical trials, audits and equipment testing as requested.

Maintain a professional portfolio with evidence of ongoing clinical practice, reflective practice and future training needs.

Undertake additional training to develop skills in order to support and advise staff.

SUMMARY

The list of duties and responsibilities outlined cannot provide a complete resume of activities and roles involved therefore employees may be required to undertake such other duties as may from time to time be reasonably required. Clinical team Mentors are expected to use initiative in an unsupervised environment providing care and comfort to service users and uphold the excellent reputation of West Midlands Ambulance Service NHS Trust.

The JRCALC guidance Clinical Guidelines have been adopted by the Trust however all clinicians are reminded that this guidance is advisory and has been developed to assist emergency care professionals in making decisions about the management of patients care. It is not a substitute for sound clinical judgement and demonstrated competency. Individuals using these guidelines must continue to maintain a high level of knowledge and skills to enable them to determine emergency care requirements for the patient and to plan and develop appropriate care packages