Qualified Education & Training Officer

West Midlands Ambulance Service University NHS Foundation Trust

Information:

This job is now closed

Job summary

**INTERNAL ONLY FOR CURRENT WMAS STAFF**

As a member of the Education and Training Team, for West Midlands Ambulance Service University NHS Foundation Trust, the post holder would be responsible for the design and delivery, assessment, monitoring and evaluation of educational courses, the provision of clinical development of Ambulance Service staff.

This would include periods of Operational Work-based training, Continual Professional Development and in house training within the Trust ensuring the development and training needs of staff are met.

You would participate in the delivery of Higher Educational Modules to Level 6, providing in depth technical knowledge and relevant multi-disciplinary practical experiences to staff.

You are applying for a role in a forward thinking educational team delivering a wide range of educational programmes to approximately 7000 staff

Main duties of the job

West Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed.

Each person plays a vital part to ensuring our organisation meets the differing needs of our communities ultimately enabling us to save lives. We acknowledge that a workforce that reflects the communities that it serves provide better patient care and we are therefore looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference to our patients.

We are committed to diversity and inclusivity at all levels. We are proud to have maintained Disability Confident Leader status and as part of our commitments to this we guarantee to invite all applicants who meet the essential criteria for a role to attend assessment or interview. If you have a disability or learning difficulty, and prefer to disclose it, please feel free to do so in your application. You can also contact the Recruitment Team via email at recruitment@wmas.nhs.uk if you wish to have a confidential discussion. We use this information, with your permission, to ensure you are fully supported during the recruitment process.

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

About us

If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both

Where a Disclosure & Barring Service (DBS) check is required for the post, all applicants are required to cover the cost of the check. The cost of £55.76 for an enhanced check is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service.

We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method.

We are proud to offer flexible working options to support our colleagues to have a greater choice in when, where and how they work. During your interview we will explore this with you and discuss your individual needs and how this could be facilitated for this role to benefit patient experience, service delivery and the work-life balance of colleagues.

Date posted

09 January 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year plus the relevant unsocial hours as per section 2

Contract

Permanent

Working pattern

Full-time

Reference number

C9217-229-24-25

Job locations

Sandwell HUB

Shidas Lane

Oldbury

B69 2GR


Job description

Job responsibilities

TRAINING & DEVELOPMENT

Ensure the development of clinical skills of staff within a given specified Development Zone of responsibility; ensuring key development performance indicators are met.

Be responsible for a case load of staff for a given Development Zone, identifying training needs and assessment in liaison with locality managers.

Provide clinical and non-clinical development support to staff in their Development Zone of responsibility, adapting when necessary to assist colleagues in other Development Zones within the Trust.

Participate in the delivery of Higher Educational modules at Universities within the Region.

Deliver Education and Training quality assurance mechanisms across the specified Development Zone of responsibility and others when required.

In liaison with the Divisional Management Team ensure that operational mentors are adequately educated and trained to provide support to staff.

Be familiar with the different learning styles and behaviours to ensure effective development is achieved.

Undertake driving assessment and driving instruction in a range of vehicles under emergency/non-emergency conditions, as required.

Undertake the design and devise continued development of a wide range of educational packages in accordance with relevant awarding bodies.

Facilitate the logistical requirements supporting the delivery of educational courses in varying locations, including emergency situations to Ambulance and Non Ambulance staff.

Actively ensure that conflict resolution, infection prevention and control, equality & diversity, manual handling and any other element of training in the annual plan is developed and employed in the Development Zone.

Provide theoretical/policy information to other managers and staff based upon an in depth technical knowledge and relevant multi-disciplinary practical experience assist in recommendations for policy-derived decisions.

Assist in the tuition and mentoring of trainee/seconded Clinical Development Officers, and document in accordance with national and local policies and procedures.

EVALUATION

Undertake the evaluation, examination process, and assessment of clinical and non-clinical staff to standards determined by relevant awarding bodies, current Health and Safety guidelines, Quality Management systems and Trust policies and procedures.

Ensure the accurate documentation of all evaluations and assessments is compiled and processed in accordance with national and local policies and procedures.

REPORTING

Design and implement reporting mechanisms to ensure the accurate and up-to-date evaluation and assessment of staff.

Ensure that all clinical information is recorded and maintained in accordance with current National Guidelines and legislative requirements.

Monitor and record the progress and development of students throughout the educational process, identifying, dealing with and documenting difficulties encountered by individuals.

Report and document out of hours incidents for action by the Clinical Education Manager, to include if appropriate the steps taken towards resolving any difficulties.

Compose student / course reports as appropriate and submit for approval to the Education & Training Manager.

LIAISON

Maintain links and liaise with senior management from other Emergency Services and health care professionals, developing and sharing best practice where appropriate.

Establishes and maintain regular contact with operational divisional managers/officers to identify the provision of student training needs.

Liaise with EOC officers to ensure clinical responses are being apportioned to facilitate the students best development.

OPERATIONAL

Maintains own professional registered status as a paramedic clinician in accordance with the current requirements of the Health Professions Council.

Act as scene managers / incident officers at incidents or major incidents when required to ensure the safety of emergency personnel and members of the public and to actively participate in the dynamic management process of staff on scene.

Perform the full range of operational Paramedic duties either as a crew or as a solo response to emergency or urgent responses.

Demonstrate clinical and non-clinical practices/skills that require a high degree of manual dexterity within a number of training disciplines e.g. development/clinical/intubations.

OTHER

Ensure equipment to be utilised during the educational periods is safe and fit for the purpose and carry out minor servicing/assembly e.g. manikins.

Maintains patient derived information in accordance with Caldicott Guidelines and the Data Protection Act.

Assist in ensuring building security is maintained and breaches in security are dealt with in accordance with Trust security policy documents.

Operate and utilise I.T. equipment in order to compile and deliver training packages, in accordance with Trust IM+T Policies.

Participate in relevant clinical audits and assist in the implementation of findings, promoting effective and appropriate use of evidence-based practice.

Maintain the Health, Safety and Welfare of students and visitors from other organisations extending beyond the normal hours of duty who are participating in training and/or assessments under his/her supervision and ensure all staff within their care are aware of and carry out their obligations and responsibilities under the Health & Safety at Work Act.

Ensure students, undergoing training and/or assessments adhere to the standards of discipline laid down within the policies stipulated by the Trust.

Operate in accordance within current policy guidelines of disciplinary procedure and where standards fall below the required minimum ensures that these elements are accurately documented, and informal / formal counselling of the student is applied in accordance with service policies and procedures in a sympathetic and empathetic manner.

Where requested, participate in clinical equipment, skills and procedural trials and provide feedback and analysis to the Trusts Research and Development Committee.

NOTE

Education & Training Officers will be required to participate as directed in any activity for which they are qualified /specialised

Job description

Job responsibilities

TRAINING & DEVELOPMENT

Ensure the development of clinical skills of staff within a given specified Development Zone of responsibility; ensuring key development performance indicators are met.

Be responsible for a case load of staff for a given Development Zone, identifying training needs and assessment in liaison with locality managers.

Provide clinical and non-clinical development support to staff in their Development Zone of responsibility, adapting when necessary to assist colleagues in other Development Zones within the Trust.

Participate in the delivery of Higher Educational modules at Universities within the Region.

Deliver Education and Training quality assurance mechanisms across the specified Development Zone of responsibility and others when required.

In liaison with the Divisional Management Team ensure that operational mentors are adequately educated and trained to provide support to staff.

Be familiar with the different learning styles and behaviours to ensure effective development is achieved.

Undertake driving assessment and driving instruction in a range of vehicles under emergency/non-emergency conditions, as required.

Undertake the design and devise continued development of a wide range of educational packages in accordance with relevant awarding bodies.

Facilitate the logistical requirements supporting the delivery of educational courses in varying locations, including emergency situations to Ambulance and Non Ambulance staff.

Actively ensure that conflict resolution, infection prevention and control, equality & diversity, manual handling and any other element of training in the annual plan is developed and employed in the Development Zone.

Provide theoretical/policy information to other managers and staff based upon an in depth technical knowledge and relevant multi-disciplinary practical experience assist in recommendations for policy-derived decisions.

Assist in the tuition and mentoring of trainee/seconded Clinical Development Officers, and document in accordance with national and local policies and procedures.

EVALUATION

Undertake the evaluation, examination process, and assessment of clinical and non-clinical staff to standards determined by relevant awarding bodies, current Health and Safety guidelines, Quality Management systems and Trust policies and procedures.

Ensure the accurate documentation of all evaluations and assessments is compiled and processed in accordance with national and local policies and procedures.

REPORTING

Design and implement reporting mechanisms to ensure the accurate and up-to-date evaluation and assessment of staff.

Ensure that all clinical information is recorded and maintained in accordance with current National Guidelines and legislative requirements.

Monitor and record the progress and development of students throughout the educational process, identifying, dealing with and documenting difficulties encountered by individuals.

Report and document out of hours incidents for action by the Clinical Education Manager, to include if appropriate the steps taken towards resolving any difficulties.

Compose student / course reports as appropriate and submit for approval to the Education & Training Manager.

LIAISON

Maintain links and liaise with senior management from other Emergency Services and health care professionals, developing and sharing best practice where appropriate.

Establishes and maintain regular contact with operational divisional managers/officers to identify the provision of student training needs.

Liaise with EOC officers to ensure clinical responses are being apportioned to facilitate the students best development.

OPERATIONAL

Maintains own professional registered status as a paramedic clinician in accordance with the current requirements of the Health Professions Council.

Act as scene managers / incident officers at incidents or major incidents when required to ensure the safety of emergency personnel and members of the public and to actively participate in the dynamic management process of staff on scene.

Perform the full range of operational Paramedic duties either as a crew or as a solo response to emergency or urgent responses.

Demonstrate clinical and non-clinical practices/skills that require a high degree of manual dexterity within a number of training disciplines e.g. development/clinical/intubations.

OTHER

Ensure equipment to be utilised during the educational periods is safe and fit for the purpose and carry out minor servicing/assembly e.g. manikins.

Maintains patient derived information in accordance with Caldicott Guidelines and the Data Protection Act.

Assist in ensuring building security is maintained and breaches in security are dealt with in accordance with Trust security policy documents.

Operate and utilise I.T. equipment in order to compile and deliver training packages, in accordance with Trust IM+T Policies.

Participate in relevant clinical audits and assist in the implementation of findings, promoting effective and appropriate use of evidence-based practice.

Maintain the Health, Safety and Welfare of students and visitors from other organisations extending beyond the normal hours of duty who are participating in training and/or assessments under his/her supervision and ensure all staff within their care are aware of and carry out their obligations and responsibilities under the Health & Safety at Work Act.

Ensure students, undergoing training and/or assessments adhere to the standards of discipline laid down within the policies stipulated by the Trust.

Operate in accordance within current policy guidelines of disciplinary procedure and where standards fall below the required minimum ensures that these elements are accurately documented, and informal / formal counselling of the student is applied in accordance with service policies and procedures in a sympathetic and empathetic manner.

Where requested, participate in clinical equipment, skills and procedural trials and provide feedback and analysis to the Trusts Research and Development Committee.

NOTE

Education & Training Officers will be required to participate as directed in any activity for which they are qualified /specialised

Person Specification

Experience

Essential

  • 2 Years Post Qualification operational experience in an Ambulance Service environment.
  • Course Tutor experience
  • Evidence of ongoing personal development

Skills & Knowledge

Essential

  • Excellent communication skills both verbally & in writing
  • Flexible
  • Full clean driving licence (including category C1)

Qualifications

Essential

  • IHCD / Degree / FdSc / Diploma in Paramedic Science (or equivalent)
  • HCPC Registered Paramedic with a minimum of 2 years post qualification experience (must have completed NQP portfolio & consolidation period evidence will be required)
  • IHCD Qualified Tutor / Driving Tutor
  • Higher education teacher/trainer qualification i.e. CG 7307 or PGCE
  • Mentor qualification
Person Specification

Experience

Essential

  • 2 Years Post Qualification operational experience in an Ambulance Service environment.
  • Course Tutor experience
  • Evidence of ongoing personal development

Skills & Knowledge

Essential

  • Excellent communication skills both verbally & in writing
  • Flexible
  • Full clean driving licence (including category C1)

Qualifications

Essential

  • IHCD / Degree / FdSc / Diploma in Paramedic Science (or equivalent)
  • HCPC Registered Paramedic with a minimum of 2 years post qualification experience (must have completed NQP portfolio & consolidation period evidence will be required)
  • IHCD Qualified Tutor / Driving Tutor
  • Higher education teacher/trainer qualification i.e. CG 7307 or PGCE
  • Mentor qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West Midlands Ambulance Service University NHS Foundation Trust

Address

Sandwell HUB

Shidas Lane

Oldbury

B69 2GR


Employer's website

https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)


Employer details

Employer name

West Midlands Ambulance Service University NHS Foundation Trust

Address

Sandwell HUB

Shidas Lane

Oldbury

B69 2GR


Employer's website

https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)


For questions about the job, contact:

Recruitment Team

recruitment@wmas.nhs.uk

01384989452

Date posted

09 January 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year plus the relevant unsocial hours as per section 2

Contract

Permanent

Working pattern

Full-time

Reference number

C9217-229-24-25

Job locations

Sandwell HUB

Shidas Lane

Oldbury

B69 2GR


Supporting documents

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