Job summary
Neurology Department - Pathway Coordinator (Medical Secretary)
An exciting opportunity has arisen for a Pathway Coordinator to join the Neurology team, based on level 10 at Derriford Hospital.
The role is demanding and interesting and will require someone who is flexible and able to work well within a busy environment, has attention to detail skill to manage a variety of tasks to meet deadlines within the service.
We are looking for an enthusiastic, capable and motivated individual to join our team. The post-holder will be working closely with clinical and administrative colleagues to ensure tasks are completed to a high standard to ensure the smooth running of the service.
The ideal candidate must have a flexible 'can do' attitude and the ability to use own initiative with excellent communication/interpersonal and IT skills.
Working hours:
Full Time - Monday - Friday 0900 - 1700
Previous applicants need not apply,
For more information or to discuss this role please contact Shelley Reynolds, Speciality Coordinator (shelley.reynolds1@nhs.net)
Please note that applications from temporary workers who have been engaged with the Trust for a minimum of 3 months are welcome.
Main duties of the job
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
- Have knowledge of the latest local and national access standards and targets relevant to thespecialty. To support the proactive management of all relevant waiting lists and target reports, ensuringthat patients do not breach their target waits including 2ww patients in accordance with localand national guidelines. Ensure that patients are proactively managed and are pulled though the administrativesystems designed to support their care journey e.g. obtaining diagnostic results for review,DNAs, removal from waiting lists, expediting referrals etc Ensure that all data quality issues are minimised. Action data quality and other reports as directed by the Clinical Administration Manager. Updating databases and audit management where relevant. Ensure you follow the Trusts APN guidelines and any other standard processes within theTrust. Ensure that all outpatient clinical sessions are booked with appropriate patients in aneffective and efficient way who do not require the support of the OAC department. Ensure correspondence received into the department is dealt with efficiently and effectively. Attend specialty meetings as required
For further details please see attached JD&PS.
Job description
Job responsibilities
- Have knowledge of the latest local and national access standards and targets relevant to thespecialty. To support the proactive management of all relevant waiting lists and target reports, ensuringthat patients do not breach their target waits including 2ww patients in accordance with localand national guidelines. Ensure that patients are proactively managed and are pulled though the administrativesystems designed to support their care journey e.g. obtaining diagnostic results for review,DNAs, removal from waiting lists, expediting referrals etc Ensure that all data quality issues are minimised. Action data quality and other reports as directed by the Clinical Administration Manager. Updating databases and audit management where relevant. Ensure you follow the Trusts APN guidelines and any other standard processes within theTrust. Ensure that all outpatient clinical sessions are booked with appropriate patients in aneffective and efficient way who do not require the support of the OAC department. Ensure correspondence received into the department is dealt with efficiently and effectively. Attend specialty meetings as required
For further details please see attached JD&PS.
Person Specification
Qualifications
Essential
- Proven NVQ Level 3 in Business and administration or equivalent demonstrable experience.
- RSA III keyboard skills or equivalent.
Desirable
- Proven NVQ III in Administration
Knowledge & Experience
Essential
- The ability to work within a clinical office scenario
- Demonstrable good levels of computer literacy
APTITUDE & ABILITIES
Essential
- Ability to resolve conflicting situations.
- Ability to prioritise workload and work to deadlines.
Person Specification
Qualifications
Essential
- Proven NVQ Level 3 in Business and administration or equivalent demonstrable experience.
- RSA III keyboard skills or equivalent.
Desirable
- Proven NVQ III in Administration
Knowledge & Experience
Essential
- The ability to work within a clinical office scenario
- Demonstrable good levels of computer literacy
APTITUDE & ABILITIES
Essential
- Ability to resolve conflicting situations.
- Ability to prioritise workload and work to deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
