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University Hospitals Plymouth NHS Trust

Ward Clerk

The closing date is 21 September 2025

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Job summary

To provide a clerical service to Brent Ward and assist the nursing staff in the reception of patients and visitors to the ward.

To work in collaboration with staff in other areas of the service line and Trust to facilitate a streamlined service for the patient.

***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

Key Dimensions:

To provide and deliver a high standard of clerical service to the unit using a varied range of work procedures, many of which are non-routine, requiring a level of theoretical knowledge.

Keep SALUS current

Admit and discharge patients

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Details

Date posted

05 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

216-CB-M7401777

Job locations

Derriford Hospital

Plymouth

PL68DH


Job description

Job responsibilities

To deal with enquires, including telephone enquiries in conjunction with and under the direction to the nursing staff.

Receive patients, relatives and visitors to the ward.

Enter admissions, transfers and discharges on IPM/SALUS, including ward and department transfers, updating patient information where necessary .

Full job description attached

Job description

Job responsibilities

To deal with enquires, including telephone enquiries in conjunction with and under the direction to the nursing staff.

Receive patients, relatives and visitors to the ward.

Enter admissions, transfers and discharges on IPM/SALUS, including ward and department transfers, updating patient information where necessary .

Full job description attached

Person Specification

Qualifications

Essential

  • GCSE grades A-C in Maths and English or equivalent demonstrable experience

Desirable

  • NVQ in administration

Knowledge and Experience

Essential

  • Previous clerical demonstrable experience
  • Demonstrate ability to use all main software packages

Desirable

  • Previous demonstrable experience in a large clinical setting
  • Proven knowledge of patient management systems
Person Specification

Qualifications

Essential

  • GCSE grades A-C in Maths and English or equivalent demonstrable experience

Desirable

  • NVQ in administration

Knowledge and Experience

Essential

  • Previous clerical demonstrable experience
  • Demonstrate ability to use all main software packages

Desirable

  • Previous demonstrable experience in a large clinical setting
  • Proven knowledge of patient management systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Plymouth

PL68DH


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Plymouth

PL68DH


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Administration Manager

Jean Dawes

jeandawes@nhs.net

01752437203

Details

Date posted

05 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

216-CB-M7401777

Job locations

Derriford Hospital

Plymouth

PL68DH


Supporting documents

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