Job summary
Part Time - Patient Services Assistants
To work afternoons from 15.30 - 20.00
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
o To ensure catering is carried out in accordance with the Food safety Act (19900, the guidance issued by the Food Standards Agency and the Trust's Food Safety Policy.
o The issue of patient menus such that patients can make an informed meal choice.
o To prepare hot and cold beverages including the use of appropriate trolley/equipment and ensuring that all beverages are served at the correct temperature according to food hygiene regulations as required.
o The taking of patient orders on an electronic tablet, ensuring all patients orders have been taken that meet the dietary needs of the patient. Downloading of the patient orders to the CPU by a specific time, twice a day.
o Setting up and preparation of all meal services, which will include the collection of food items from the CPU and the regeneration of delivered food items.
o To collect in patient menus at the end of the day, and ensure they are cleaned and prepared for the next day.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
Work with the Ward Team, in partnership with the Hotel Services Supervisor, and Departmental supervision and management to contribute to the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are met at all times.
To ensure, in conjunction with the Hotel Services Supervisor or Ward Manager, that patients are provided with appropriate food and beverages at the agreed regular intervals throughout the day.
For further details please see attached JD&PS.
Job description
Job responsibilities
Work with the Ward Team, in partnership with the Hotel Services Supervisor, and Departmental supervision and management to contribute to the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are met at all times.
To ensure, in conjunction with the Hotel Services Supervisor or Ward Manager, that patients are provided with appropriate food and beverages at the agreed regular intervals throughout the day.
For further details please see attached JD&PS.
Person Specification
Knowledge & Experience
Essential
- Demonstrable customer care experience
Desirable
- Previous demonstrable healthcare experience
- Previous demonstrable experience of cleaning
- Catering/food service experience
Qualifications
Essential
- Proven GCSEs in English and Mathematics Grade A-D or Functional Skills level 2 in Maths and English or equivalent qualification or equivalent demonstrable experience
Desirable
- Proven basic Health & Safety awareness
- Basic Food Safety Awareness
Knowledge and Experience
Essential
- Customer care demonstrable experience
Desirable
- Previous health care demonstrable experience
Person Specification
Knowledge & Experience
Essential
- Demonstrable customer care experience
Desirable
- Previous demonstrable healthcare experience
- Previous demonstrable experience of cleaning
- Catering/food service experience
Qualifications
Essential
- Proven GCSEs in English and Mathematics Grade A-D or Functional Skills level 2 in Maths and English or equivalent qualification or equivalent demonstrable experience
Desirable
- Proven basic Health & Safety awareness
- Basic Food Safety Awareness
Knowledge and Experience
Essential
- Customer care demonstrable experience
Desirable
- Previous health care demonstrable experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
