Job summary
An exciting opportunity has come up in the Ear, Nose and Throat Department for a Medical Secretary for 22.5 hours a week.
We are looking for an enthusiastic and energetic individual to work in this extremely busy department. The post is to provide the administration for the ENT clinical team and to ensure patients' pathways are monitored and kept up to date. The post is interesting and varied and requires the ability to work as a member of a team.
Applicants should have a responsible attitude and be able to demonstrate good communication skills, as close liaison is required within the Directorate, the OAC, and with patients and the general public.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
The key responsibilities of this role are the effective and efficient management of specific departmental and patient administration systems, ensuring strict adherence and compliance to all Trust Policies and procedures.
Provide secretarial support to one or more consultants and junior medical staff, assist in the organisation of the consultant's workload.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
To take responsibility for clinic admin preparation and distribution in a timely and effective manner.
Responsible for the full secretarial and administrative service to the consultant(s) and their medical team (as appropriate).
Prioritise own workload including the typing of clinics, discharge summaries and medical reports.
Ensure accurate messages are taken for consultant(s) team and delivered in a timely manner.
Undertake routine office duties including note tracing, photocopying, faxing, filing of correspondence and results and maintenance of records as required.
Be versatile and adaptable to the demands of the team. Work without supervision and take the initiative as and when required.
Ensure all hospital case notes are traced into and out of the department accurately on IPM. Obtain/forward case notes to/from other Trusts as and when required.
Job description
Job responsibilities
To take responsibility for clinic admin preparation and distribution in a timely and effective manner.
Responsible for the full secretarial and administrative service to the consultant(s) and their medical team (as appropriate).
Prioritise own workload including the typing of clinics, discharge summaries and medical reports.
Ensure accurate messages are taken for consultant(s) team and delivered in a timely manner.
Undertake routine office duties including note tracing, photocopying, faxing, filing of correspondence and results and maintenance of records as required.
Be versatile and adaptable to the demands of the team. Work without supervision and take the initiative as and when required.
Ensure all hospital case notes are traced into and out of the department accurately on IPM. Obtain/forward case notes to/from other Trusts as and when required.
Person Specification
Qualifications
Essential
- Educated to GCSE or equivalent standard.
- NVQ Business and Admin Level 2 or Demonstrable Equivalent
Desirable
- oTyping to OCR 3 or above, or equivalent.
Knowledge
Essential
- Previous demonstrable secretarial experience
- Previous demonstrable experience in the use of Microsoft software packages
- Excellent organisational skills
- Ability to handle difficult/distressed patients in a sensitive and empathetic manner
Desirable
- Demonstrate knowledge of Primary Target Lists and waiting list management
- Previous demonstrable experience in a support/medical secretary role
APTITUDE & ABILITIES
Essential
- Excellent communication and interpersonal skills.
- Ability of work on own initiative but also as a member of a team
- Team player
Desirable
- Willingness to learn and develop in a challenging environment.
Person Specification
Qualifications
Essential
- Educated to GCSE or equivalent standard.
- NVQ Business and Admin Level 2 or Demonstrable Equivalent
Desirable
- oTyping to OCR 3 or above, or equivalent.
Knowledge
Essential
- Previous demonstrable secretarial experience
- Previous demonstrable experience in the use of Microsoft software packages
- Excellent organisational skills
- Ability to handle difficult/distressed patients in a sensitive and empathetic manner
Desirable
- Demonstrate knowledge of Primary Target Lists and waiting list management
- Previous demonstrable experience in a support/medical secretary role
APTITUDE & ABILITIES
Essential
- Excellent communication and interpersonal skills.
- Ability of work on own initiative but also as a member of a team
- Team player
Desirable
- Willingness to learn and develop in a challenging environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
