Pharmacy Technician - Homecare (Band 4 to 5 Progression)

Job description

Job responsibilities

Homecare Administration

To co-ordinate Homecare processes in accordance with Standard Operating Procedures, safe working systems, and the legal framework for the Supply of Medicines.

To maintain the EMIS drug files for prices, removal of out of use templates, contract reference maintenance and contract pricing.

To manage new drug file requests

To ensure SOPs and Forms are regularly updated on Q-Pulse and to notify staff of changes.

To manage/support the appropriate electronic archiving of Homecare documentation.

To help with patient transitions when new contracts are awarded.

To manage the complaints and incidents process and distribute prior to PPSA meetings.

To manage IV Antimicrobial referrals.

To support the Lead and Senior Pharmacy Technicians with reporting into relevant quality management systems.

To manage/support the daily Homecare Team huddle and attend other relevant huddles.

To manage the generic email and efficiently and effectively resolve queries.

To support the investigation of Datix, and the reporting of deviations.

To manage/support with Quality Improvement projects.

To support with Homecare 'Key Performance Indicator (KPIs) reports and databases.

To support with patient/clinic queries and to escalate when necessary.

To update the exception database when required.

To support financial improvement work.

To undertake relevant line management duties such as 1:1s, absence management and appraisals.

To support with the training of relevant staff.

To support management of BlueTeq compliance and the audit tool for Homecare.

To ensure that IVIG Databases are updated when Homecare prescriptions have been received.

PPSA and Homecare Providers

To arrange the onboarding of new medications on Homecare and introduction meetings between the Homecare provider and therapy area.

To arrange Homecare provider Service Review Meetings. Monthly for the first 6 months, and then quarterly for established therapies.

To arrange urgent Service Review Meetings if a service is not fulfilling its obligations.

To participate in regional face-to-face and MS Teams meetings and bi-monthly conference calls with the Peninsula Purchasing Supply Alliance (PPSA).

To participate in contract re-tenders.

Prescription Management

To supervise the prescription management workflow.

To support the building, authorisation and distribution of patient specific order prescriptions by the most appropriate methods.

To assist the team in the introduction and use of E-Sign (e-Rx).

Invoicing

To support the various statements of accounts that are received from each Homecare provider in a timely manner and the updating of the statements to accurately reflect the status of debt.

To manage/support the download and appropriate storage of invoices from portals and emails

To manage the matching and price checking of invoices against Homecare prescriptions.

To manage/support the payment of invoices and the resolution of queries.

To ensure all due invoices have been passed for payment by month end unless in query.

To chase any missing invoices before month end.

To manage/support the prompt resolution of credits that have been issued by the Homecare suppliers.

Training

To attend relevant manager courses.

Participate in the PWDS Screening competency when the opportunity arises.

Train new members of staff.

Person Specification

Qualifications

Essential

• Pharmacy Technician, registered with the GPhC.

Desirable

• Accredited Checking Technician

Hospital Experience

Essential

• Demonstrable hospital experience

Desirable

• Demonstrable experience of Pharmacy Homecare

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Derriford Road

Plymouth

PL6 8DH

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)