Job summary
An exciting opportunity has arisen to join the Performance Information Team who are seeking to appoint a Performance Information Analyst to extract data from the Trust's various information systems in order to analyse and present the data as information for performance/clinical/statistical purposes, and support the on-going design and development of new reporting systems and structures to meet the user's specification.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Previous applicants need not apply.
Main duties of the job
The post-holder will havea key role in monitoring the Trust's performance against key national targets, andwill be required to actively inform Trust staff when unfavourable variances arise, in a timely manner, so that corrective action can be initiated.
Using specialist knowledge of NHS data, both internal and specific to the Trust, and external pertaining to national datasets and standards, the post-holder will give advice and guidance to users on the content of Information and interpretation in line with national and local guidelines.
The post-holder will have a demonstrable knowledge of the MS Office suite, Excel in particular, and an interest SQL and relational databases management systems.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
PRIMARY DUTIES & AREAS OF RESPONSIBILITY
Reporting / Monitoring / Analysis
- To play a key role in the creation and maintenance of Primary Target List (PTL) reporting systems.
- To create reports capable of supporting national service policy as and when required e.g. as ISN notifications are published, guidance from NHSD/I/E.
- Responsible for the development (to include consideration of a range of options in terms of presentation and making recommendations to customers), implementation and maintenance of a defined range of performance reporting systems, in order that they are fit for purpose as specified e.g. RTT, ED, Theatres, Cancer etc as directed by the Information Provision Team Leader.
- To apply rigorous project management techniques on all new developments to ensure customer requirements are met.
- To analyse key performance variances, identifying possible explanations.
- To provide daily operational information to Service Lines (eg PTLs & Dashboards), essential in the delivery of key targets, and promote correct usage throughout the Trust via education and training.
- Responsible for the production of Board level reporting ensuring that statistical analyses are reported with clarity and accuracy and the content is concise and relevant.
- Complete ad-hoc information requests as tasked by senior members of the team.
- To assist in the training of all relevant staff in the use of management information in their respective roles.
- To understand the Information Governance rules pertaining to handling Personal Confidential Data.
For further details please see attached JD&PS.
Job description
Job responsibilities
PRIMARY DUTIES & AREAS OF RESPONSIBILITY
Reporting / Monitoring / Analysis
- To play a key role in the creation and maintenance of Primary Target List (PTL) reporting systems.
- To create reports capable of supporting national service policy as and when required e.g. as ISN notifications are published, guidance from NHSD/I/E.
- Responsible for the development (to include consideration of a range of options in terms of presentation and making recommendations to customers), implementation and maintenance of a defined range of performance reporting systems, in order that they are fit for purpose as specified e.g. RTT, ED, Theatres, Cancer etc as directed by the Information Provision Team Leader.
- To apply rigorous project management techniques on all new developments to ensure customer requirements are met.
- To analyse key performance variances, identifying possible explanations.
- To provide daily operational information to Service Lines (eg PTLs & Dashboards), essential in the delivery of key targets, and promote correct usage throughout the Trust via education and training.
- Responsible for the production of Board level reporting ensuring that statistical analyses are reported with clarity and accuracy and the content is concise and relevant.
- Complete ad-hoc information requests as tasked by senior members of the team.
- To assist in the training of all relevant staff in the use of management information in their respective roles.
- To understand the Information Governance rules pertaining to handling Personal Confidential Data.
For further details please see attached JD&PS.
Person Specification
Knowledge & Experience
Essential
- Comprehensive and detailed demonstrable knowledge of NHS information datasets, data manual and IT / reporting systems.
- The ability to analyse complex patient flows through hospital services.
- Expert working knowledge of Hospital Patient Administrative Systems and Microsoft Office products
- Advanced user of the MS Office Suite.
- Understanding of SQL.
- Report development / design demonstrable experience.
- Understanding of clinical terminology.
- Project Management demonstrable experience in an NHS environment.
Desirable
- Understanding of NHS policies and targets.
- Demonstrable knowledge of best-of-breed reporting technologies e.g. QlikView, Tableau, PowerBi.
- Demonstrable experience of SSRS or equivalent reporting too.
- SSIS proven Knowledge.
- Statistical analysis demonstrable experience.
Qualifications
Essential
- Formal (A level or graduate) to include numerical/statistical/data management study or equivalent demonstrable experience within NHS Information or relevant NHS operational demonstrable experience.
Desirable
- Formal (A level or graduate) to include numerical/statistical/data management study.
- Formal certified training in SQL or demonstrable working experience with T-SQL, within either SQL Server or relative vendor.
- Advanced ECDL or equivalent.
Aptitude & Abilities
Essential
- Excellent communication skills, both written and verbal, including presenting complex information to large groups of staff.
- Influencing others effectively.
- Ability to explain analytical/complex concepts to lay persons.
- Ability to prioritise workloads.
- Analytical mind.
- Advanced and accurate key board skills.
- Attention to detail.
- Ability to concentrate despite frequent interruptions.
- Time management skills.
- Ability to review and improve team processes and procedures.
Disposition/Attitude/Motivation
Essential
- Team player
- Ability to work under own initiative in order to deliver agreed objectives with minimal managerial supervision and lead on specialist projects when given outline brief.
- Ability to create networks effectively and develop a range of contacts that will support in the delivery of own key objectives.
- Ability to cope with tight deadlines, constantly changing priorities and pressure.
- Handle sensitive information (performance / political / patient level) with appropriate discretion.
- Dedicated.
- Frequent requirement for high levels of concentration to be sustained for long periods with the ability to deal with frequent interruptions from customers.
- Ability to cope with long periods of VDU usage.
- Ability to motivate others.
- Positive attitude in all circumstances.
Other Factors
Essential
- Some occasional travel required
Desirable
- Hybrid working - follow rota for home and office working.
Person Specification
Knowledge & Experience
Essential
- Comprehensive and detailed demonstrable knowledge of NHS information datasets, data manual and IT / reporting systems.
- The ability to analyse complex patient flows through hospital services.
- Expert working knowledge of Hospital Patient Administrative Systems and Microsoft Office products
- Advanced user of the MS Office Suite.
- Understanding of SQL.
- Report development / design demonstrable experience.
- Understanding of clinical terminology.
- Project Management demonstrable experience in an NHS environment.
Desirable
- Understanding of NHS policies and targets.
- Demonstrable knowledge of best-of-breed reporting technologies e.g. QlikView, Tableau, PowerBi.
- Demonstrable experience of SSRS or equivalent reporting too.
- SSIS proven Knowledge.
- Statistical analysis demonstrable experience.
Qualifications
Essential
- Formal (A level or graduate) to include numerical/statistical/data management study or equivalent demonstrable experience within NHS Information or relevant NHS operational demonstrable experience.
Desirable
- Formal (A level or graduate) to include numerical/statistical/data management study.
- Formal certified training in SQL or demonstrable working experience with T-SQL, within either SQL Server or relative vendor.
- Advanced ECDL or equivalent.
Aptitude & Abilities
Essential
- Excellent communication skills, both written and verbal, including presenting complex information to large groups of staff.
- Influencing others effectively.
- Ability to explain analytical/complex concepts to lay persons.
- Ability to prioritise workloads.
- Analytical mind.
- Advanced and accurate key board skills.
- Attention to detail.
- Ability to concentrate despite frequent interruptions.
- Time management skills.
- Ability to review and improve team processes and procedures.
Disposition/Attitude/Motivation
Essential
- Team player
- Ability to work under own initiative in order to deliver agreed objectives with minimal managerial supervision and lead on specialist projects when given outline brief.
- Ability to create networks effectively and develop a range of contacts that will support in the delivery of own key objectives.
- Ability to cope with tight deadlines, constantly changing priorities and pressure.
- Handle sensitive information (performance / political / patient level) with appropriate discretion.
- Dedicated.
- Frequent requirement for high levels of concentration to be sustained for long periods with the ability to deal with frequent interruptions from customers.
- Ability to cope with long periods of VDU usage.
- Ability to motivate others.
- Positive attitude in all circumstances.
Other Factors
Essential
- Some occasional travel required
Desirable
- Hybrid working - follow rota for home and office working.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
