Job summary
Are you interested in becoming a Porter at University Hospitals Plymouth? We are hosting a Porter Interview Day on Monday 28th and Tuesday 29th October. All applicants must apply and then be invited to interview.
We are looking for enthusiastic and motivated individuals who have a passion for customer satisfaction and who can work as part of a very busy Portering team. On the day, you will be invited to a short talk from our Portering team to understand more about the role, and then invited to interview following this talk.
As a porter, you'll play a vital role in ensuring the smooth movement of patients, equipment, and supplies throughout the hospital. This dynamic position not only offers a competitive salary and flexible hours but also provides an opportunity to work alongside a compassionate team in a supportive environment.
We are recruiting into three areas within the hospital, and these will be discussed with you on the interview day. The successful applicants will be required to work various shifts through a 24-hour period/7 days per week including weekend, Bank Holiday and night working.
We have both full-time and part time posts available.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
The responsibilities will include:
- transporting patients by bed or chair between wards and departments using various methods of transportation
- transporting the deceased to the mortuary
- responding to emergency situations
- responding to requests for medical gas
- responding to requests for specimen collection and transportation to the Labs
- responding to out of hours requests for clean linen
- responding to requests to move furniture and equipment
- cleaning equipment used in the provision of the service
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence, and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
-
-
-
- To liaise with Clinical and Non-Clinical Staff to ensure correct patient prioritisation processes are in place and adhered to.
- To liaise with Clinical and Non-Clinical Staff regarding the interventions the patients are undertaking, so that patients are taken to the correct destination for their procedure.
- To liaise with Clinical and Non-Clinical Staff with regard to patient readiness, requirements and means of transportation prior to undertaking any task.
- Assist Clinical Staff, Transfer Teams and Escorts where requested when moving patients.
- To maintain clear and effective communication channels with Team Leaders and Clinical and
Non Clinical Staff
- To work as part of a multi-disciplinary team on a daily basis and understand own workload and undertake requests received by Trust Staff.
- To book patients in where necessary using the relevant IT / Task Management systems and ensure the system is updated so that appropriate reporting can be undertaken.
- To ensure that patients details are correctly recorded on the relevant paperwork / systems (and any linked system) to enable any discrepancies are identified and reported.
- Complete any relevant logs / paperwork and / or update suitable systems where requested when collecting or returning patients.
- As directed and under direct supervision of Clinical /Registered Practitioner assist with any necessary controlled restraint of patients after the relevant training is undertaken.
- Ensure any Portering related equipment is suitable for usage and report any problems via the appropriate person(s), remove from use until repaired and ensure the correct reporting / repair procedures are followed.
- Check, transport and change Medical Gases (and their associated equipment) using suitable transportation to / from the appropriate storage facilities, within UHP and surrounding areas. Ensure correct and clean equipment is used and that you are suitably qualified for moving this equipment, which at times may be heavy and awkward to move.
- Ensure that Portering related equipment is, suitably maintained, cleaned, stored, and accessible and used safely in compliance to Trust policies and procedures.
- Maintain cleanliness of the relevant storage areas related to Portering and ensure area is kept clear of waste and accessibility is maintained.
Undertake routine Portering related cleaning as per cleaning schedules or directed by Team Leaders
For further details please see attached JD&PS
Job description
Job responsibilities
-
-
-
- To liaise with Clinical and Non-Clinical Staff to ensure correct patient prioritisation processes are in place and adhered to.
- To liaise with Clinical and Non-Clinical Staff regarding the interventions the patients are undertaking, so that patients are taken to the correct destination for their procedure.
- To liaise with Clinical and Non-Clinical Staff with regard to patient readiness, requirements and means of transportation prior to undertaking any task.
- Assist Clinical Staff, Transfer Teams and Escorts where requested when moving patients.
- To maintain clear and effective communication channels with Team Leaders and Clinical and
Non Clinical Staff
- To work as part of a multi-disciplinary team on a daily basis and understand own workload and undertake requests received by Trust Staff.
- To book patients in where necessary using the relevant IT / Task Management systems and ensure the system is updated so that appropriate reporting can be undertaken.
- To ensure that patients details are correctly recorded on the relevant paperwork / systems (and any linked system) to enable any discrepancies are identified and reported.
- Complete any relevant logs / paperwork and / or update suitable systems where requested when collecting or returning patients.
- As directed and under direct supervision of Clinical /Registered Practitioner assist with any necessary controlled restraint of patients after the relevant training is undertaken.
- Ensure any Portering related equipment is suitable for usage and report any problems via the appropriate person(s), remove from use until repaired and ensure the correct reporting / repair procedures are followed.
- Check, transport and change Medical Gases (and their associated equipment) using suitable transportation to / from the appropriate storage facilities, within UHP and surrounding areas. Ensure correct and clean equipment is used and that you are suitably qualified for moving this equipment, which at times may be heavy and awkward to move.
- Ensure that Portering related equipment is, suitably maintained, cleaned, stored, and accessible and used safely in compliance to Trust policies and procedures.
- Maintain cleanliness of the relevant storage areas related to Portering and ensure area is kept clear of waste and accessibility is maintained.
Undertake routine Portering related cleaning as per cleaning schedules or directed by Team Leaders
For further details please see attached JD&PS
Person Specification
Knowledge and Experience
Essential
- Proven evidence of Team working
- Previous demonstrable experience of dealing face-to-face with the general public / customer focused.
Desirable
- Proven knowledge of working policies, procedures and Clinical requirements in a large clinical setting
- Demonstrable experience of working in a Portering service
Qulifications
Essential
- Educated to GCSE level 9-4 (A-C) in English and Maths or equivalent qualification or demonstrable experience in a similar role
- Willingness to undertake further training and development
Desirable
- NVQ level 2 or equivalent in care (Or able to work towards obtaining a suitable qualification in care)
- Risk assessment / COSHH / Manual handling qualification
Aptitude & Abilities
Essential
- Must be able to demonstrate a good standard of numeracy, literacy, and IT skills
- Good verbal and written communication skills
Desirable
- Commitment to imparting knowledge and experience to others Team Members and new Staff
Person Specification
Knowledge and Experience
Essential
- Proven evidence of Team working
- Previous demonstrable experience of dealing face-to-face with the general public / customer focused.
Desirable
- Proven knowledge of working policies, procedures and Clinical requirements in a large clinical setting
- Demonstrable experience of working in a Portering service
Qulifications
Essential
- Educated to GCSE level 9-4 (A-C) in English and Maths or equivalent qualification or demonstrable experience in a similar role
- Willingness to undertake further training and development
Desirable
- NVQ level 2 or equivalent in care (Or able to work towards obtaining a suitable qualification in care)
- Risk assessment / COSHH / Manual handling qualification
Aptitude & Abilities
Essential
- Must be able to demonstrate a good standard of numeracy, literacy, and IT skills
- Good verbal and written communication skills
Desirable
- Commitment to imparting knowledge and experience to others Team Members and new Staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
