Job summary
Join the Future of Healthcare: Become an Epic EPR Application Analyst
Are you ready to be at the forefront of healthcare innovation? We're on the lookout for around thirty passionate Application Analysts to join our Epic Electronic Patient Record (EPR) Programme Implementation team starting January 2025!
As an Epic EPR Application Analyst, you'll be integral to configuring key Epic modules, including:
Who We're Looking For:
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Diverse Backgrounds: We welcome applicants from various NHS disciplines--clinical, operational, support functions, and IT.
Main duties of the job
As an Application Coordinator / Analyst you will play an integral part in ensuring the Epic EPR will be configured in the most appropriate way to suit the clinical transformation required as part of this One Devon Implementation.
You will work closely with clinical, operational and admin colleagues from across Torbay and South Devon, Royal Devon, University Hospitals Plymouth as part of the One Devon Implementation Team ensuring Epic is implemented to deliver care in both a clinically and financially sustainable way throughout Devon.
What You'll Do:
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Drive Excellence: Apply your IT, clinical, operational, or administrative knowledge to enhance patient pathways and deliver high-quality EPR solutions.
What We Offer:
About us
This vacancy is being advertised by Royal Devon University Healthcare NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth simultaneously. Therefore you are not required to submit multiple applications for the same vacancy.
By applying for one of these vacancies you are agreeing for your application and personal information to be shared between the three organisations as necessary to complete the recruitment process.
- Assessment Centre: Shortlisted candidates will be invited to an assessment centre with flexible dates between 7th October 2024 and 19th October 2024
- Interviews: Successful candidates will then be invited for interviews w/c 14th October 2024 and w/c 21st October 2024
Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.
Job description
Job responsibilities
Maintain regular communication with other configuration teams and relevant supplier staff.
Negotiate and persuade senior Trust staff to accept changes to working practices which will improve efficiency, patient flow and/or patient experience.
Work with Principal Trainers to ensure awareness of build development and changes.
Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent changes to build as appropriate.
Initiate, arrange, chair and/or participate in meetings between senior Trust staff and/or Programme colleagues to discuss workflows and/or areas of concern and/or take notes of any action points.
Use conflict resolution strategies in response to barriers of understanding or acceptance faced by or from the configuration teams and/or wider Trust audience.
Demonstrate/present complex build work (Epic software) in an easy to understand format to individuals and/or groups of Trust staff, including at senior and director level.
Develop and maintain effective networks and relationships with internal and external contacts.
Propose and implement changes to working practices and encourage and advise Trust staff to accept these changes to improve efficiency, patient flow and/or patient experience.
Report configuration progress on a weekly basis to the Configuration Manager.
Maintain regular communication with other configuration teams and relevant supplier staff.
Work with Principal Trainers to ensure awareness of build development and changes.
Job description
Job responsibilities
Maintain regular communication with other configuration teams and relevant supplier staff.
Negotiate and persuade senior Trust staff to accept changes to working practices which will improve efficiency, patient flow and/or patient experience.
Work with Principal Trainers to ensure awareness of build development and changes.
Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent changes to build as appropriate.
Initiate, arrange, chair and/or participate in meetings between senior Trust staff and/or Programme colleagues to discuss workflows and/or areas of concern and/or take notes of any action points.
Use conflict resolution strategies in response to barriers of understanding or acceptance faced by or from the configuration teams and/or wider Trust audience.
Demonstrate/present complex build work (Epic software) in an easy to understand format to individuals and/or groups of Trust staff, including at senior and director level.
Develop and maintain effective networks and relationships with internal and external contacts.
Propose and implement changes to working practices and encourage and advise Trust staff to accept these changes to improve efficiency, patient flow and/or patient experience.
Report configuration progress on a weekly basis to the Configuration Manager.
Maintain regular communication with other configuration teams and relevant supplier staff.
Work with Principal Trainers to ensure awareness of build development and changes.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent demonstrable experience
- Post graduate qualification or equivalent relevant demonstrable experience and/or evidence of continuing professional development
Desirable
- Epic Certification* *NB Epic certification must be achieved within 6 months of start date. Training may be undertaken in the USA and therefore the ability to travel to this destination is essential.
Knowledge and Experience
Essential
- Excellent organisational and planning skills
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate proven knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
- Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
- Ability to impart proven knowledge and/or present to others in a clear and concise manner
- Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan
- Able to work collaboratively with own team members as well as those in other application teams
- Good analytical and project management skills
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options
- Ability to present and argue a case confidently and persuasive
Desirable
- Demonstrable experience of Epic configuration
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent demonstrable experience
- Post graduate qualification or equivalent relevant demonstrable experience and/or evidence of continuing professional development
Desirable
- Epic Certification* *NB Epic certification must be achieved within 6 months of start date. Training may be undertaken in the USA and therefore the ability to travel to this destination is essential.
Knowledge and Experience
Essential
- Excellent organisational and planning skills
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate proven knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
- Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
- Ability to impart proven knowledge and/or present to others in a clear and concise manner
- Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan
- Able to work collaboratively with own team members as well as those in other application teams
- Good analytical and project management skills
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options
- Ability to present and argue a case confidently and persuasive
Desirable
- Demonstrable experience of Epic configuration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).