Senior Health Care Support Worker

Job description

Job responsibilities

DUTIES & AREAS OF RESPONSIBILITY

PRIMARY DUTIES & AREAS OF RESPONSIBILITY

1. Obtain consent prior to giving care in accordance with Trust policies.

2. Competently undertake delegated duties in line with patient care plans.

3. Ability to use your knowledge and experience to undertake non-routine duties and an understanding to take decisions within your area of responsibility.

4. To carry out a range of (limited) clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.

5. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.

6. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.

7. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.

8. Maintain the work environment in line with Trust infection control and patient safety policies.

9. Utilising skills to actively facilitate self-care and independence with patients.

10. Promote health education specific to the clinical area and in line with national and local policies.

11. maintain effective record keeping and communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills, where there may be barriers to understanding.

12. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty. This may include ordering supplies.

13. Work effectively as part of a team.

14. The SHCSW is responsible for inputting information into the electronic patient record where applicable and also into patients written records. Comply with all relevant legislation and local policies regarding confidentiality and access to medical records.

Professional

15. Demonstrate ability to access Trust policies and procedures and comply with those relevant to role.

16. Act, at all times, in a manner which demonstrates respect for privacy, dignity and confidentiality.

17. Embrace the Trust values and work in an inclusive way.

18. Act within limits of competence, ensuring actions support care, protection, and wellbeing.

19. Responsible for maintaining own skills, knowledge, and competence for the role.

20. Participate in team discussions / meetings as an integral member of the team.

21. You are accountable for your workload in accordance with care plans and for reviewing the effectiveness of care provided. Adapting, or escalating as required.

22. To support or guide the healthcare support worker.

Administration

23. Competent in the use of IT systems within the workplace environment.

24. Participate in the induction and orientation of newly appointed staff, learners and other visitors to the department.

25. Comply with Trust policy regarding information governance and the care of patient property.

Working Conditions

26. Dependent on work setting you may have frequent exposure to bodily fluids, distressed, or confused patients.

27. Occasional distressing and emotional circumstances when caring for patients with chronic illness or terminally ill.

OTHER

All Job Holders are required to:

• Work to the Trust values - Put patients first, Take ownership, Respect others, Be positive, Listen, learn and improve.
• Adhere to Trust policies and procedures, e.g. Health and Safety at Work, Equal Opportunities etc.
• Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff development and training.
• Attend statutory, essential and mandatory training.
• Respect the confidentiality of all matters relating to their employment and other members of staff. All members of staff are required to comply with the requirements of the UK Data Protection Act 2018/UK General Data Protection Regulation (UK GDPR) or Data Protection legislation.
• Comply with the Corporate Governance structure in keeping with the principles and standards set out by the Trust.
• Comply with the codes of professional conduct set out by the professional body of which registration is required for the post.
• Ensure they are familiar with the Risk Management Framework, follow policies, procedures and safe systems of work, make known any hazards or risks that they identify and take all necessary actions to reduce risk.
• Ensure the welfare and safety of children within their care. This includes staff who come into contact with children and families in the course of their work as well as those staff who have a specific role with children and families.
• Ensure they attend Child Protection training at the appropriate level within the specified time frame.
• Staff must comply with Safeguarding Policies and Procedures in order to promote safeguarding and prevent abuse to vulnerable people using Trust services.
• Maintain the prevention and control of infection and fully comply with all current Trust Infection Control policies and procedures.
• Take responsibility for any records that they create or use in the course of their duties, in line with the Public Records Act and be aware that any records created by an employee of the NHS are public records and may be subject to both legal and professional obligations.

Note

This job description is neither definitive nor exhaustive and is not intended to be totally comprehensive. It may be reviewed in the light of changing circumstances following consultation with the post holder. This job description is to be read in conjunction with all current Plymouth Hospitals NHS Trust policies, procedures & guidelines.

Person Specification

Knowledge and Experience

Essential

• Demonstrable experience of providing care in a healthcare or social setting
• Be able to work as a member of a team
• Demonstrable experience of time management and prioritising work
• Understands and committed to a caring approach to patients & relatives

Qualifications

Essential

• One of the following oLevel 3 (SCQF - 6): - City and Guilds 3 oNVQ 3 oBTEC National Diploma oDemonstrable experience equivalent to the above qualifications
• Level 2 Functional skills in English and Math's, or equivalent
• Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)
• oEquivalent demonstrable experience

Aptitude and Abilites

Essential

• Effective and appropriate communication skills both written and verbal
• Able to complete appropriate documentation accurately
• Demonstrate an awareness of healthcare work and policies and procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Crownhill Ward

Derriford Hospital, Derriford Road

Plymouth

PL6 8DH

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)