University Hospitals Plymouth NHS Trust

Advanced Systems Operations Engineer -EPR

Information:

This job is now closed

Job summary

We are looking to recruit a specialist IT Systems infrastructure engineering services for the University Hospitals Plymouth NHS Trust (UHPNT) and D&I supported organisation. The successful candidate will provide expert guidance and leadership to both junior and senior engineers.

Primarily remote working with some on site duties as and when required.

Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.

Main duties of the job

To provide specialist IT Systems infrastructure engineering services for the University Hospitals Plymouth NHS Trust (UHPNT) and D&I supported organisation. Provide expert guidance and technical leadership to both junior and senior engineers. Lead on investigating a range of specialist and complex D&I issues, following the relevant technical strategies, policies, standards, and practices. Primarily remote working with some on site duties as and when required. The role is part of the on-call Systems rota.

About us

.We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Details

Date posted

02 May 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year Per Annum

Contract

Fixed term

Duration

2 years

Working pattern

Full-time, Home or remote working

Reference number

216-YM-A6140077

Job locations

Derriford Hospital (Plymouth Science Park)

11 Research Way

Plymouth

PL6 8BT


Job description

Job responsibilities

To be a leading systems engineer in support of the UHP computer server systems infrastructure operational functions, including::

  • Microsoft Active Directory (inc. DNS, Group Policy, and Authentication)
  • Windows Server platforms inc. MS SQL Server
  • Windows and SQL failover clustering (including SQL Availability Groups)
  • VMware and/or Nutanix AHV
  • Dell PowerScale (Isilon) and File Sharing
  • WSUS / Ivanti Security Controls
  • Linux and Unix operating systems
  • Citrix and Windows Terminal Servers
  • CommVault backups
  • Server Hardware
  • Web Servers (IIS/Apache)
  • Automation (Administrative scripting languages e.g PowerShell)
  • Microsoft Office 365
  • Extensive knowledge of system technologies, concepts, tools and practices, such as TCP/IP, DNS, DHCP, S/FTP.
  • To assist in managing the Trusts Computer Rooms including:
  • Access / Security / Tidiness
  • Environment issues heat and power usage
  • Planned Power shutdowns
  • Disposal of redundant equipment

To analyse, investigate and resolve highly complex queries, problems and users requirements of the computer server system infrastructure, liaising with the Telecoms and Software Development professionals where necessary.

To introduce, adapt, test, improve, repair and maintain the computer server system infrastructure equipment ensuring that equipment operating system and software/firmware are at the correct revision level, completing Change Management Requests where necessary. Assisting system suppliers with operating system, database, and application upgrades.

To configure both the hardware and software of expensive computer server system infrastructure equipment, ensuring appropriate access control and management of the secure server systems.

To ensure the maximum availability of the computer server system infrastructure including Disaster Recovery planning and implementation involving out of hours work where necessary.

To input and manipulate data to the computer server system infrastructure equipment and the IT databases.

To input and manipulate data to, and create reports from, various server system analysis tools including the production of system downtime reports.

To provide specialist advice, implement, enforce, monitor, report incidents and assist the investigation into breaches of the IT security policies, ensuring safe and appropriate use of computer server system resources.

Job description

Job responsibilities

To be a leading systems engineer in support of the UHP computer server systems infrastructure operational functions, including::

  • Microsoft Active Directory (inc. DNS, Group Policy, and Authentication)
  • Windows Server platforms inc. MS SQL Server
  • Windows and SQL failover clustering (including SQL Availability Groups)
  • VMware and/or Nutanix AHV
  • Dell PowerScale (Isilon) and File Sharing
  • WSUS / Ivanti Security Controls
  • Linux and Unix operating systems
  • Citrix and Windows Terminal Servers
  • CommVault backups
  • Server Hardware
  • Web Servers (IIS/Apache)
  • Automation (Administrative scripting languages e.g PowerShell)
  • Microsoft Office 365
  • Extensive knowledge of system technologies, concepts, tools and practices, such as TCP/IP, DNS, DHCP, S/FTP.
  • To assist in managing the Trusts Computer Rooms including:
  • Access / Security / Tidiness
  • Environment issues heat and power usage
  • Planned Power shutdowns
  • Disposal of redundant equipment

To analyse, investigate and resolve highly complex queries, problems and users requirements of the computer server system infrastructure, liaising with the Telecoms and Software Development professionals where necessary.

To introduce, adapt, test, improve, repair and maintain the computer server system infrastructure equipment ensuring that equipment operating system and software/firmware are at the correct revision level, completing Change Management Requests where necessary. Assisting system suppliers with operating system, database, and application upgrades.

To configure both the hardware and software of expensive computer server system infrastructure equipment, ensuring appropriate access control and management of the secure server systems.

To ensure the maximum availability of the computer server system infrastructure including Disaster Recovery planning and implementation involving out of hours work where necessary.

To input and manipulate data to the computer server system infrastructure equipment and the IT databases.

To input and manipulate data to, and create reports from, various server system analysis tools including the production of system downtime reports.

To provide specialist advice, implement, enforce, monitor, report incidents and assist the investigation into breaches of the IT security policies, ensuring safe and appropriate use of computer server system resources.

Person Specification

Knowledge & Experience

Essential

  • Graduate calibre professional with demonstrable experience supporting and managing enterprise scale computer server system infrastructures
  • In-depth proven knowledge and demonstrable experience of enterprise computer server system technologies including: ?Microsoft Active Directory, including DNS, Windows server and clustering, Microsoft Office 365, Microsoft SQL database server, Citrix and Windows Terminal Servers, Backup

Desirable

  • Proven awareness: up to date with the NHS Programme for IT and other national directives.

Qualifications

Essential

  • Educated to degree level or equivalent relevant demonstrable experience.
  • Microsoft Certified System Engineer (MCSE) or equivalent relevant demonstrable experience.

Desirable

  • Technical courses specifically in the management, configuration and support of VMware, Nutanix, SQL/SSMS

Aptitude & Abilities

Essential

  • Proven ability to act on own initiative to solve highly complex technical problems within a short period of time.
  • Proven ability to remain calm and cope effectively with critical network and system failures.
Person Specification

Knowledge & Experience

Essential

  • Graduate calibre professional with demonstrable experience supporting and managing enterprise scale computer server system infrastructures
  • In-depth proven knowledge and demonstrable experience of enterprise computer server system technologies including: ?Microsoft Active Directory, including DNS, Windows server and clustering, Microsoft Office 365, Microsoft SQL database server, Citrix and Windows Terminal Servers, Backup

Desirable

  • Proven awareness: up to date with the NHS Programme for IT and other national directives.

Qualifications

Essential

  • Educated to degree level or equivalent relevant demonstrable experience.
  • Microsoft Certified System Engineer (MCSE) or equivalent relevant demonstrable experience.

Desirable

  • Technical courses specifically in the management, configuration and support of VMware, Nutanix, SQL/SSMS

Aptitude & Abilities

Essential

  • Proven ability to act on own initiative to solve highly complex technical problems within a short period of time.
  • Proven ability to remain calm and cope effectively with critical network and system failures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital (Plymouth Science Park)

11 Research Way

Plymouth

PL6 8BT


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital (Plymouth Science Park)

11 Research Way

Plymouth

PL6 8BT


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Systems Manager

Marc Partridge

marc.partridge@nhs.net

01752437883

Details

Date posted

02 May 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year Per Annum

Contract

Fixed term

Duration

2 years

Working pattern

Full-time, Home or remote working

Reference number

216-YM-A6140077

Job locations

Derriford Hospital (Plymouth Science Park)

11 Research Way

Plymouth

PL6 8BT


Supporting documents

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