University Hospitals Plymouth NHS Trust

Patient Services Assistant

Information:

This job is now closed

Job summary

We are recruiting for a variety of roles with various hours available.

We are looking for enthusiastic and motivated individuals who are essential to maintaining hygienic and clean environments for patients staff and visitors throughout the hospital.

Patient Services Assistants

mainly evenings from 15.30

***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

Work with the Ward Team, in partnership with the Hotel Services Supervisor, and Departmental supervision and management to contribute to the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are met at all times. To ensure, in conjunction with the Hotel Services Supervisor or Ward Manager, that patients are provided with appropriate food and beverages at the agreed regular intervals throughout the day.

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Details

Date posted

15 December 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year £22,383 Per Annum Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

216-HB-A5877785

Job locations

Derriford Hospital

Derriford Road

Plymouth

PL6 8DH


Job description

Job responsibilities

Domestic

Operate cleaning equipment and carry out daily cleaning.

Emptying, cleaning and relining waste bins with appropriate coloured liner. Securing and placing them for disposal to ensure regulations for clinical and non-clinical waste (including compacting) are adhered to.

Cleaning of internal glass and mirrors as detailed on the daily work schedule.

To vacuum clean all carpeted floor surfaces and to static and damp mop all hard floor surfaces to ensure all areas are free from dust, dirt and grit.

To clean sanitary areas including WC's, wash hand basins, baths, showers, sinks and sluices.

Housekeeper

Move beverage and food trolleys around the ward, which can be in a confined space.

Monitor and record hot and cold food temperatures before service to patients.

Ensure that, at the end of every meal and beverage service, that all cutlery, crockery and condiments are removed from the patient area and correctly stored, disposed of or stacked ready for washing.

Operate the dish washing machine to wash equipment/utensils used in the preparation, regeneration, and serving of food and beverages.

Job description

Job responsibilities

Domestic

Operate cleaning equipment and carry out daily cleaning.

Emptying, cleaning and relining waste bins with appropriate coloured liner. Securing and placing them for disposal to ensure regulations for clinical and non-clinical waste (including compacting) are adhered to.

Cleaning of internal glass and mirrors as detailed on the daily work schedule.

To vacuum clean all carpeted floor surfaces and to static and damp mop all hard floor surfaces to ensure all areas are free from dust, dirt and grit.

To clean sanitary areas including WC's, wash hand basins, baths, showers, sinks and sluices.

Housekeeper

Move beverage and food trolleys around the ward, which can be in a confined space.

Monitor and record hot and cold food temperatures before service to patients.

Ensure that, at the end of every meal and beverage service, that all cutlery, crockery and condiments are removed from the patient area and correctly stored, disposed of or stacked ready for washing.

Operate the dish washing machine to wash equipment/utensils used in the preparation, regeneration, and serving of food and beverages.

Person Specification

Knowledge & Experience

Essential

  • Demonstrable cleaning Experience
  • Demonstrable Customer Care Experience

Desirable

  • Previous demonstrable Healthcare experience
  • Previous Catering experience

Qualifications

Essential

  • Good general education, to include 2 x GCSE's in English and Mathematics Grade A-E or Functional Skills level 2 in Maths and English or equivalent qualification or demonstrable equivalent experience

Desirable

  • Basic Health & Safety Awareness

Aptitude & Abilities

Essential

  • Excellent interpersonal and communication skills
Person Specification

Knowledge & Experience

Essential

  • Demonstrable cleaning Experience
  • Demonstrable Customer Care Experience

Desirable

  • Previous demonstrable Healthcare experience
  • Previous Catering experience

Qualifications

Essential

  • Good general education, to include 2 x GCSE's in English and Mathematics Grade A-E or Functional Skills level 2 in Maths and English or equivalent qualification or demonstrable equivalent experience

Desirable

  • Basic Health & Safety Awareness

Aptitude & Abilities

Essential

  • Excellent interpersonal and communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Derriford Road

Plymouth

PL6 8DH


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Derriford Road

Plymouth

PL6 8DH


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Administrator

Heather Whitehead

h.whitehead2@nhs.net

01752439075

Details

Date posted

15 December 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year £22,383 Per Annum Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

216-HB-A5877785

Job locations

Derriford Hospital

Derriford Road

Plymouth

PL6 8DH


Supporting documents

Privacy notice

University Hospitals Plymouth NHS Trust's privacy notice (opens in a new tab)