Job summary
We are looking to recruit an Admissions Officer to join are growing team, this an exciting and varied role where you will be provide valuable support to the team and develop your skills.
Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification
Main duties of the job
To provide a comprehensive inpatient/day case admissions service to the Plastic Surgery Department in an efficient and timely manner, in particular to manage the addition of patients to surgical waiting lists and the selection and booking of patients for admission in accordance with Trust policies and procedures.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission.
We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
- Be responsible for placing patients onto the waiting list by transcribing from notes/booking forms using accurate coding for use with the IPM and Bluespier.
- Manage the PTL selecting patients for admission on the basis of clinical priority and agreed protocols.
- Be responsible for arranging patient admissions in accordance with Clinical priority determined by the Medical Teams and chronological waiting list time.
- Ensuring any relevant investigations or pre-assessment appointments are booked, organising transport where necessary for the patients admission.
- Be responsible for informing wards of patients admission and ensuring that all patients notes and relevant x-rays and scan results are on the wards.
- Responsible for informing all wards of all cancellations and re-booking theatre lists, including finding all notes and x-rays.
- Printing and distributing the theatre lists to ALL appropriate staff on a weekly basis.
- Responsible for admitting patients who have been seen at the peripheral sites, liaising with the administrative teams there to ensure all patients are treated within the clinical times set out by the Consultants.
- Responsible for liaising with theatres, other Consultants and departments to facilitate patients admissions.
- Book and pre-pare the pre-admissions clinics with patients notes, scans and x-rays.
- Ensure patient case notes are requested and available for the patients admission.
- Reorganise lists to accommodate short notice or urgent patients.
- Negotiate with surgeons and theatre team.
- Assess and analyse capacity requirements to meet PTL targets and availability of theatre time.
- Take appropriate action when theatre capacity proves insufficient to accommodate number of patients who need to be treated.
- Responsible for the supervision and training of the Support clerk / NVQ students.
- Take appropriate actions with regard to telephone calls from patients, GPs and other agencies using initiative, within Trust guidelines.
- Prioritise own workload and work without supervision.
Job description
Job responsibilities
- Be responsible for placing patients onto the waiting list by transcribing from notes/booking forms using accurate coding for use with the IPM and Bluespier.
- Manage the PTL selecting patients for admission on the basis of clinical priority and agreed protocols.
- Be responsible for arranging patient admissions in accordance with Clinical priority determined by the Medical Teams and chronological waiting list time.
- Ensuring any relevant investigations or pre-assessment appointments are booked, organising transport where necessary for the patients admission.
- Be responsible for informing wards of patients admission and ensuring that all patients notes and relevant x-rays and scan results are on the wards.
- Responsible for informing all wards of all cancellations and re-booking theatre lists, including finding all notes and x-rays.
- Printing and distributing the theatre lists to ALL appropriate staff on a weekly basis.
- Responsible for admitting patients who have been seen at the peripheral sites, liaising with the administrative teams there to ensure all patients are treated within the clinical times set out by the Consultants.
- Responsible for liaising with theatres, other Consultants and departments to facilitate patients admissions.
- Book and pre-pare the pre-admissions clinics with patients notes, scans and x-rays.
- Ensure patient case notes are requested and available for the patients admission.
- Reorganise lists to accommodate short notice or urgent patients.
- Negotiate with surgeons and theatre team.
- Assess and analyse capacity requirements to meet PTL targets and availability of theatre time.
- Take appropriate action when theatre capacity proves insufficient to accommodate number of patients who need to be treated.
- Responsible for the supervision and training of the Support clerk / NVQ students.
- Take appropriate actions with regard to telephone calls from patients, GPs and other agencies using initiative, within Trust guidelines.
- Prioritise own workload and work without supervision.
Person Specification
Knowledge & Expereince
Essential
- Proven knowledge of waiting list admissions procedures acquired through experience to NVQ Level 3 or equivalent.
- Demonstrable keyboard skills
Desirable
- Patient management systems demonstrable experience
Qualifications
Essential
- NVQ Level 3 or, equivalent relevant experience.
Desirable
- ECDL or equivalent demonstrable experience
Attitude & Aptitude
Essential
- Proven ability to communicate at all levels.
- Excellent telephone manner.
Person Specification
Knowledge & Expereince
Essential
- Proven knowledge of waiting list admissions procedures acquired through experience to NVQ Level 3 or equivalent.
- Demonstrable keyboard skills
Desirable
- Patient management systems demonstrable experience
Qualifications
Essential
- NVQ Level 3 or, equivalent relevant experience.
Desirable
- ECDL or equivalent demonstrable experience
Attitude & Aptitude
Essential
- Proven ability to communicate at all levels.
- Excellent telephone manner.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
