Catering Assistant - Hotel Servs Catering

University Hospitals Plymouth NHS Trust

This job is now closed

Job summary

An opportunity has arisen to join University Hospitals Plymouth NHS Trust, Hotel Services team as a Catering assistant within the Catering Department based on level 2 in the call back kitchen.

We are looking for an enthusiastic and motivated individual who has a passion for customer satisfaction and food safety who can work as part of a busy Catering team, within a kitchen environment.

We have 2 contracted flexible 30hr position available working predominantly 5 out of 7 days which may include occasional weekends. The successful applicant needs to be flexible and may be required to work various shifts including Bank Holiday's. One position will be based at Bridge House, Estover and the other 30hr position based in Derriford on level 2 call back.

Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS at Risk staff throughout Devon who is able to display recent relevant experience as dictated by the Person Specification.

Main duties of the job

Providing a friendly, efficient, and courteous service is provided to both internal and external customers demonstrating high standards of customer service and food quality at all times
Correct de-canting, labelling, dating and storage of frozen and chilled products
Preparation and assembly of patient salads and sandwiches including hospitality functions
Provide an efficient catering service to patients within the Trust to the level stated in the Service Level specification.
Cleaning of catering and service equipment including work surfaces, and related equipment manually and by use of machines to hygiene standards
Maintain Food Safety and Hygiene standards in your work area and apply the food safety procedures applicable in the work areas.
To correctly use and take care of all equipment and materials associated with tasks and immediately report any faults to a supervisor.
Clean and sanitise equipment on return from wards
Completion of tasks within cleaning schedules and signed off daily
Participate as a full member of the team, e.g. supporting other staff, participating in team meetings, working flexibly as required to cover other members of the team.
Store goods correctly and use stock on a rotational basis to optimise efficiency and minimise food wastage.
Demonstrate high standards of customer service through courteous interaction with patients and trust staff to optimise patient food.

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence, and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process, please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Date posted

04 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

216-CB-A5618215

Job locations

Derriford Hospital Call Back Kitchen level 2

Derriford

Plymouth

PL6 8DH

Job description

Job responsibilities

Predominantly working on level 2 in the call back kitchen at Derriford Hospital. Ensure a friendly, efficient and courteous service is provided to both internal and external customers demonstrating high standards of customer service and food quality at all times

Manage food safety and hygiene standards within the department and ensure effective implementation of the Food Safety Policy

Ensure correct de-canting, labelling, dating and storage of frozen and chilled products

Preparation and assembly of Patient Salads and Sandwiches including hospitality functions

Assist in the audit process ensuring that the CPU passes all internal audits and EHO audits.

Ensure all record keeping and documentation is completed in a systematic and timely manner

Provide an efficient catering service to patients within the Trust to the level stated in the Service Level specification.

Daily contact with Private Patient Team, Helpdesk staff, Patient Catering staff, Patient Services Coordinators, Patient Services Managers, Ward staff, Modern Matrons and Trust Representatives. They will also come into contact with patients, visitors other employees.

Clean Cutlery, utensils, containers and small-scale equipment manually and through machine washers to required hygiene standards

Cleaning of catering and service equipment including work surfaces, and related equipment manually and by use of machines to hygiene standards

To maintain Food Safety and Hygiene standards in your work area and apply the food safety procedures applicable in the work areas.

To correctly use and take care of all equipment and materials associated with tasks and immediately report any faults to a supervisor.

Clean and sanitise Cam Carts on return from wards

Ensure all relevant cleaning schedules are adhered to and signed on completion daily

Participate as a full member of the team, e.g., supporting and training other staff, participating in team meetings, working flexibly as required to cover other members of the team.

Store goods correctly and use stock on a rotational basis to optimise efficiency and minimise food wastage.

Demonstrate high standards of customer service through courteous interaction with patients and trust staff to optimise patient food and beverage consumption.

Ensure that all work is carried out in line with Health and Safety, Quality and Trust policies and procedures and all documentation and work records are completed accurately.

Undertake other ad hoc duties as prescribed by Manager and within scope of skill and capability