Sherwood Forest Hospitals NHS Foundation Trust

Outpatient Clinic Receptionist

The closing date is 01 July 2025

Job summary

?Come and Join our Team of Maternity Outpatient Receptionists?

We are seeking a motivated and enthusiastic individual with a keen eye for detail, dedicated to placing patient and customer care at the forefront of our service.

Requirements:

  • Proficiency in computer skills and the ability to navigate our various computer systems competently.
  • Solid customer care skills and prior experience, preferably in an office or reception setting.
  • Flexibility in your approach to work, including support with administration tasks.
  • Managing outgoing patient appointments once they have been seen by their consultant.
  • Ensuring prompt handling of all missing outcomes in accordance with the trust's policy.
  • Regularly participating in mandatory training

If you are ready to embark on an exciting journey, apply today to become our Maternity Outpatient Clinic Receptionist. Your attention to detail and commitment to patient care will play a vital role in our mission to provide outstanding healthcare services.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

Thank you for your interest in this role.

Sherwood Forest Hospitals are nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we were the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

Details

Date posted

17 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

214-W&C-7132524-A

Job locations

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Knowledge

Essential

  • Computer literate eg Microsoft Office applications Excel and Word

Desirable

  • Knowledge of Careflow PAS and NHS in general

Qualifications

Essential

  • Good general education with GCSE English at grade C or above

Experience

Essential

  • Clerical experience
  • Customer care experience

Contractual Requirements

Essential

  • Regular attendance and willingness to work flexible hours as necessary
Person Specification

Knowledge

Essential

  • Computer literate eg Microsoft Office applications Excel and Word

Desirable

  • Knowledge of Careflow PAS and NHS in general

Qualifications

Essential

  • Good general education with GCSE English at grade C or above

Experience

Essential

  • Clerical experience
  • Customer care experience

Contractual Requirements

Essential

  • Regular attendance and willingness to work flexible hours as necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Maternity Matron

Lisa Foster

lisa.foster5@nhs.net

01623622515

Details

Date posted

17 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

214-W&C-7132524-A

Job locations

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Supporting documents

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