Outpatient Booking Officer

Job summary

? Join Our Team at King's Mill Hospital! ?

Fixed Term Opportunity - 9 months - 26 Hours, 20 Hours, 30 Hours.

Are you a master of organization with a keen eye for detail? Are you ready for an exciting opportunity to make a meaningful impact in healthcare? Look no further! King's Mill Hospital is thrilled to announce an incredible opening for an Outpatient Booking Officer to join our dynamic team.

In this role, you'll be the linchpin of our outpatient services, ensuring smooth and efficient scheduling for our patients. If you're passionate about providing top-notch customer service and thrive in a fast-paced environment, we want to hear from you!

Your primary responsibilities will include:

- Booking and cancelling outpatient clinic appointments efficiently and effectively.

- Monitoring the timely sending of essential documents to patients and ensuring correct documentation is received.

- Facilitating appointments for patients discharged from IPT's ward discharges and ICR's.

- Maximising the utilisation of all clinic slots to ensure the best possible patient care.

- Collaborating closely with the BSU and esteemed consultants to ensure patients are booked in a timely manner.

- Regularly updating and maintaining mandatory training to ensure the highest quality of service delivery.

- Offering support to the team whenever necessary, fostering a collaborative and positive work environment.

-Registering ASI dummy referrals on Care flow, paying particular attention to RTT pathways

Main duties of the job

To see the full detailed job description and main responsibilities of the job please refer the job description attached

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.