Job summary
The Women & Children's Department at King's Mill Hospital are seeking an enthusiastic Administrator for the Looked After Children's Service.
We are dedicated to providing exceptional patient care and are looking for a candidate who shares our commitment to excellence.
You will be the first point of contact for patients and colleagues, handling inquiries and providing support. Your role will involve meticulous management of patient data, balancing urgent and routine referrals and maintaining accurate records. This position requires a high level of organisation, attention to detail and a compassionate approach to patient care.
Apply now to join our team and make a difference in health care!
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person Specification
Knowledge Requirements
Essential
- Excellent communication skills
- Problem solving skills
- Excellent organisational skills
- Diplomacy and tactfulness
- Prioritisation skills
- Computer literate with excellent keyboard skills
- Knowledge of databases, spreedsheets, ie PAS, excel or similar applications
- Confidentiality & Data Protection
- Health & Safety
- Equality & Diversity
Desirable
- Working knowledge of the NHS
- Sound office clerical background providing knowledge of relevant procedures
Qualifications
Essential
- Good general education including GCSE English at grade C or above or equivalent
- RSA III typing/audio typing/word processing qualification or equivalent experience
- Have, or be working towards, NVQ level II in business administration, or have extensive equivalent experience
Desirable
- NVQ III business administration
- ECDL
- Shorthand speeds of 80- 100WPM
Further Training
Essential
- Evidence of continuous professional development
Experience
Essential
- Proven previous customer care and secretarial experience
- Experience of collating information for displaying in reports
- Proficient and extensive experience of working with Medway, System one, Microsoft office and Outlook including scheduler
- Minute taking experience
- Ability to build and maintain good working relationships with staff at all levels
- High level of understanding and experience of working under the Data protection act 1998, in order to maintain strict confidentiality
- Previous NHS experience
Desirable
- Working at a similar level in a large organisation
- Understanding of organisational structure
Contractual Requirements
Essential
- Flexibility in working hours
- Ability to work on own initiative
- Attend mandatory training
Person Specification
Knowledge Requirements
Essential
- Excellent communication skills
- Problem solving skills
- Excellent organisational skills
- Diplomacy and tactfulness
- Prioritisation skills
- Computer literate with excellent keyboard skills
- Knowledge of databases, spreedsheets, ie PAS, excel or similar applications
- Confidentiality & Data Protection
- Health & Safety
- Equality & Diversity
Desirable
- Working knowledge of the NHS
- Sound office clerical background providing knowledge of relevant procedures
Qualifications
Essential
- Good general education including GCSE English at grade C or above or equivalent
- RSA III typing/audio typing/word processing qualification or equivalent experience
- Have, or be working towards, NVQ level II in business administration, or have extensive equivalent experience
Desirable
- NVQ III business administration
- ECDL
- Shorthand speeds of 80- 100WPM
Further Training
Essential
- Evidence of continuous professional development
Experience
Essential
- Proven previous customer care and secretarial experience
- Experience of collating information for displaying in reports
- Proficient and extensive experience of working with Medway, System one, Microsoft office and Outlook including scheduler
- Minute taking experience
- Ability to build and maintain good working relationships with staff at all levels
- High level of understanding and experience of working under the Data protection act 1998, in order to maintain strict confidentiality
- Previous NHS experience
Desirable
- Working at a similar level in a large organisation
- Understanding of organisational structure
Contractual Requirements
Essential
- Flexibility in working hours
- Ability to work on own initiative
- Attend mandatory training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
