Job summary
Are you interested in working in the digital space? Passionate about improving health and care through providing digital support services and helping to future proof our NHS through digital transform? If the answer is yes, then we want to talk to you! We are looking for an enthusiastic individual to join our team.
We are looking for a highly motivated and driven individual with exceptional communication and organisational skills. We are looking for someone who is eager to empower end users in the use of IT systems, be that via day-to-day training on Clinical and Admin systems, or via the implementation of project workstreams such as system upgrades and new system rollouts.
Key responsibilities include:
- Deliver a range of training to meet the needs of customers, including new starters and existing end users involved in new projects/systems.
- Ability to deliver training in a variety of formats, i.e., virtual, formal classroom, 1-2-1 tutor led, small group, and demonstration sessions
- Creation of system specific training packages and supporting materials, e.g., creation and upkeeps of lesson plans, quick reference guides and eLearning.
- Administration requirements of the team in booking training, dealing with queries, and providing advice and guidance around system functionality.
If you are passionate about making a difference in the health and care sector through digital transformation, and you have the skills and experience we are looking for, we would love to hear from you.
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person Specification
Knowledge Requirements
Essential
- Working knowledge of MS Windows Office, internet and email applications up to subject matter expert level
- Knowledge of the Data Protection Act and issues around data confidentiality
- Extensive knowledge of clinical and business functions across the local health community
- Detailed knowledge and awareness of uses of Health Informatics across the NHS
- Detailed understanding, interpretation and application of appropriate business system process redesign models along with project implementation and training experience
Desirable
- A clear understanding of the local and national IT strategic requirements and plans
- Understanding of Change Management processes applied to project implementations across the NHS
Qualifications
Essential
- A relevant degree or Level 4/5 training certificate or equivalent training experience
- In possession of the ECDL/MOST qualification
- Knowledge of and experience of working in a PRINCE2 project management environment
- Excellent IT skills with Advanced Keyboard skills
- Knowledge of project management and business change tools such as Microsoft Project & Microsoft Visio
Desirable
- Level 3 Training and Education Award or equivalent
- In possession of or working towards the completion of the Advanced ECDL
- On-going personal and professional development
- Membership of a professional body (ie. UKCHIP, Institute of IT Training, BCS)
- PRINCE 2 project management qualification
Experience
Essential
- Experience in an implementation or training environment
- Prior experience of delivering and developing training including the development of appropriate training materials
- Ability to present material accurately to a wide -ranging audience
- Experience of working as part of a customer focussed team
- Experience of identifying training needs, designing training to meet these needs and carrying out evaluation of training delivered
- Excellent communication skills - written, verbal and interpersonal
- Excellent organisational skills
- Excellent time-management skills with a pro -active and flexible approach
- Experience and ability to develop and maintain effective working relationships with project managers, with project team members, and with staff in the NHS
- Experience of service redesign and changing working practices
Desirable
- Experience of using computerbased systems in the NHS
Contractual Requirements
Essential
- Ability to work flexibly, outside normal office hours, in order to suit the needs of the users
- Ability to travel in order to attend meetings/deliver training at point of need
Person Specification
Knowledge Requirements
Essential
- Working knowledge of MS Windows Office, internet and email applications up to subject matter expert level
- Knowledge of the Data Protection Act and issues around data confidentiality
- Extensive knowledge of clinical and business functions across the local health community
- Detailed knowledge and awareness of uses of Health Informatics across the NHS
- Detailed understanding, interpretation and application of appropriate business system process redesign models along with project implementation and training experience
Desirable
- A clear understanding of the local and national IT strategic requirements and plans
- Understanding of Change Management processes applied to project implementations across the NHS
Qualifications
Essential
- A relevant degree or Level 4/5 training certificate or equivalent training experience
- In possession of the ECDL/MOST qualification
- Knowledge of and experience of working in a PRINCE2 project management environment
- Excellent IT skills with Advanced Keyboard skills
- Knowledge of project management and business change tools such as Microsoft Project & Microsoft Visio
Desirable
- Level 3 Training and Education Award or equivalent
- In possession of or working towards the completion of the Advanced ECDL
- On-going personal and professional development
- Membership of a professional body (ie. UKCHIP, Institute of IT Training, BCS)
- PRINCE 2 project management qualification
Experience
Essential
- Experience in an implementation or training environment
- Prior experience of delivering and developing training including the development of appropriate training materials
- Ability to present material accurately to a wide -ranging audience
- Experience of working as part of a customer focussed team
- Experience of identifying training needs, designing training to meet these needs and carrying out evaluation of training delivered
- Excellent communication skills - written, verbal and interpersonal
- Excellent organisational skills
- Excellent time-management skills with a pro -active and flexible approach
- Experience and ability to develop and maintain effective working relationships with project managers, with project team members, and with staff in the NHS
- Experience of service redesign and changing working practices
Desirable
- Experience of using computerbased systems in the NHS
Contractual Requirements
Essential
- Ability to work flexibly, outside normal office hours, in order to suit the needs of the users
- Ability to travel in order to attend meetings/deliver training at point of need
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
