Sherwood Forest Hospitals NHS Foundation Trust

Receptionist/Clerical Officer

The closing date is 12 June 2025

Job summary

Join Our Team at King's Mill Hospital!

Are you an enthusiastic and efficient individual looking to make a difference? We have an exciting opportunity for aReceptionist-Clerical Officerin our Sexual Health department.

Key Responsibilities:

  • Be the welcoming face and first point of contact for clients accessing our Sexual Health services.
  • Provide exceptional client care and customer service.
  • Support continuous improvement initiatives to enhance service quality.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for personal and professional growth.
  • The chance to be part of a team dedicated to providing the highest quality care.

If you are passionate about helping others and thrive in a fast-paced setting, we would love to hear from you! Apply today and become a vital part of our mission to deliver outstanding healthcare services.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

214-CSTO-7188641

Job locations

King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL


Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Knowledge

Essential

  • Computer literate, with experience of using a keyboard
  • Interpersonal and communication skills

Desirable

  • General knowledge of the NHS
  • Good listening skills
  • Ability to work under pressure

Qualifications

Essential

  • Good standard of general education

Further Training

Essential

  • Will be required to undertake training on IT systems used by the service

Experience

Essential

  • Team worker
  • Previous clerical and customer care experience

Desirable

  • Work in a client centred healthcare environment

Contractual requirements

Essential

  • Ability to travel to various locations within hospital and community settings
  • Ability to work flexibly to meet the needs of the service
  • Need to be able to work across seven day service provision
  • Mandatory training as per trust requirements
  • Annual appraisal
Person Specification

Knowledge

Essential

  • Computer literate, with experience of using a keyboard
  • Interpersonal and communication skills

Desirable

  • General knowledge of the NHS
  • Good listening skills
  • Ability to work under pressure

Qualifications

Essential

  • Good standard of general education

Further Training

Essential

  • Will be required to undertake training on IT systems used by the service

Experience

Essential

  • Team worker
  • Previous clerical and customer care experience

Desirable

  • Work in a client centred healthcare environment

Contractual requirements

Essential

  • Ability to travel to various locations within hospital and community settings
  • Ability to work flexibly to meet the needs of the service
  • Need to be able to work across seven day service provision
  • Mandatory training as per trust requirements
  • Annual appraisal

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business/Project Manager

Hazel Fletcher

hazel.fletcher@nhs.net

01623622515

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

214-CSTO-7188641

Job locations

King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL


Supporting documents

Privacy notice

Sherwood Forest Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)