Waiting List Coordinator

Job summary

We are seeking a highly motivated and dedicated Waiting List Coordinator to join our team!

This is a key role within the Trust that requires exceptional organisational skills and attention to detail. The successful candidate will ensure the smooth and efficient management of waiting lists, supporting patients, clinical staff and the Trust in meeting its operational and clinical goals. Your contributions will directly impact the Trust's ability to provide timely and high-quality care to patients.

As a Waiting List Coordinator, you will be responsible for maintaining a high standard of service delivery in the Waiting List and Reception areas. You will liaise with various departments, ensuring that patient appointments are scheduled in accordance with agreed protocols, and support the clinical teams to meet waiting list targets and optimise theatre utilisation.

Additionally, you will be instrumental in ensuring that patients receive appropriate transport arrangements and that follow-up appointments are made efficiently. Your role will involve working closely with the Patient Pathway Coordinators, Appointments Office and medical staff, among others, to ensure a seamless experience for patients.

Main duties of the job

To see the full detailed job description and main responsibilities of the job please refer the job description attached.

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.