Newark Patient Pathway Coordinator

Sherwood Forest Hospitals NHS Foundation Trust

The closing date is 23 January 2025

Job summary

We are excited to announce a new opportunity for the role of Patient Pathway Co-ordinator based at our Newark site to work along side our other Patient Pathway Coordinators within the Medicine division.

This position primarily involves managing our new insourcing service on a permanent contract. It's an ideal opportunity for individuals looking to gain experience in PPC administration or eager to learn a new specialty.

As a Patient Pathway Co-ordinator, you will play a crucial role in managing our Insourcing service. This position requires excellent communication skills, empathy, and the ability to effectively prioritize workload. You will work closely with a highly efficient team to ensure the smooth day-to-day management of patient pathways.

Main duties of the job

To understand the role in more detail, please read the attached job description and person specification document.

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

Date posted

09 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

214-MED-6878106

Job locations

Newark Hospital

Boundary Raod

Newark

NG24 4DE


Job description

Job responsibilities

To understand the role in more detail, please read the attached job description and person specification document.

Job description

Job responsibilities

To understand the role in more detail, please read the attached job description and person specification document.

Person Specification

Knowledge

Essential

  • Computer literate, with experience of using a keyboard with a high level of accuracy.
  • Knowledge of NHS or service provider in general
  • Thorough knowledge of healthcare administrative systems and processes
  • Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
  • Confidentiality and Data Protection
  • Health and Safety
  • Equality and diversity

Desirable

  • Sound office clerical background providing knowledge of relevant procedures.
  • Experience of using a full range of IT/Patient data systems - As applicable to speciality

Qualifications

Essential

  • Good general education with GCSE Maths and English at grade C or above.
  • RSA II (or equivalent)

Desirable

  • ECDL
  • Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
  • NVQ in Customer Care
  • Institute of Health Records & Information Management Diploma (IHRIM)
  • Shorthand speeds of 80wpm

Further Training

Essential

  • On the job training.

Desirable

  • Supervisory training
  • Experience of managing health & safety issues

Experience

Essential

  • Quality Customer Service
  • Some experience providing required
  • NHS knowledge and qualification equivalences if necessary.

Desirable

  • Experience of supervising staff

Contractual

Essential

  • Regular attendance and willingness to work flexible hours as necessary
Person Specification

Knowledge

Essential

  • Computer literate, with experience of using a keyboard with a high level of accuracy.
  • Knowledge of NHS or service provider in general
  • Thorough knowledge of healthcare administrative systems and processes
  • Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
  • Confidentiality and Data Protection
  • Health and Safety
  • Equality and diversity

Desirable

  • Sound office clerical background providing knowledge of relevant procedures.
  • Experience of using a full range of IT/Patient data systems - As applicable to speciality

Qualifications

Essential

  • Good general education with GCSE Maths and English at grade C or above.
  • RSA II (or equivalent)

Desirable

  • ECDL
  • Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
  • NVQ in Customer Care
  • Institute of Health Records & Information Management Diploma (IHRIM)
  • Shorthand speeds of 80wpm

Further Training

Essential

  • On the job training.

Desirable

  • Supervisory training
  • Experience of managing health & safety issues

Experience

Essential

  • Quality Customer Service
  • Some experience providing required
  • NHS knowledge and qualification equivalences if necessary.

Desirable

  • Experience of supervising staff

Contractual

Essential

  • Regular attendance and willingness to work flexible hours as necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

Newark Hospital

Boundary Raod

Newark

NG24 4DE


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

Newark Hospital

Boundary Raod

Newark

NG24 4DE


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Operational Support Officer

Andy Wright

andrew.wright26@nhs.net

07464907882

Date posted

09 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

214-MED-6878106

Job locations

Newark Hospital

Boundary Raod

Newark

NG24 4DE


Supporting documents

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