Job summary
A post has arisen for the role of Patient Pathway Coordinator within the Urology service. This opportunity is ideal for individuals seeking to gain experience within the PPC administration role or those eager to delve into a new specialty.
As a Patient Pathway Coordinator, you will play a pivotal role in ensuring the seamless management of patient pathways within our esteemed Urology service. You will be joining a highly efficient team dedicated to maintaining the highest standards of patient care and service delivery. This role offers an exciting opportunity for personal and professional growth within a dynamic healthcare environment.
Main duties of the job
To understand the role in more detail, please read the attached job description and person specification document.
About us
Thank you for your interest in this role.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.
The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.
Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.
Job description
Job responsibilities
To understand the role in more detail, please read the attached job description and person specification document.
Job description
Job responsibilities
To understand the role in more detail, please read the attached job description and person specification document.
Person Specification
Knowledge Requirements
Essential
- Computer literate, with experience of using a keyboard with a high level of accuracy.
- Knowledge of NHS or service provider in general
- Thorough knowledge of healthcare administrative systems and processes
- Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
- Experience of using a full range of IT/Patient data systems
- Confidentiality and Data Protection
- Health and Safety
- Equality and diversity
Desirable
- Sound office clerical background providing knowledge of relevant procedures.
- Experience of using a full range of IT/Patient data systems - As applicable to speciality
Qualifications/Academic/Craft/Professional
Essential
- Good general education with GCSE English at grade C or above.
- RSA II (or equivalent)
Desirable
- ECDL
- Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
- NVQ in Customer Care
- Institute of Health Records & Information Management Diploma (IHRIM)
- European Computer Driving Licence
- Shorthand speeds of 80wpm
Further Training
Essential
Desirable
- Supervisory training
- Experience of managing health & safety issues
Experience
Essential
- Quality Customer Service
- Some experience providing required NHS knowledge and qualification equivalences if necessary.
Desirable
- Experience of supervising staff
Contractual Requirements
Essential
- Regular attendance and willingness to work flexible hours as necessary
Person Specification
Knowledge Requirements
Essential
- Computer literate, with experience of using a keyboard with a high level of accuracy.
- Knowledge of NHS or service provider in general
- Thorough knowledge of healthcare administrative systems and processes
- Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
- Experience of using a full range of IT/Patient data systems
- Confidentiality and Data Protection
- Health and Safety
- Equality and diversity
Desirable
- Sound office clerical background providing knowledge of relevant procedures.
- Experience of using a full range of IT/Patient data systems - As applicable to speciality
Qualifications/Academic/Craft/Professional
Essential
- Good general education with GCSE English at grade C or above.
- RSA II (or equivalent)
Desirable
- ECDL
- Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
- NVQ in Customer Care
- Institute of Health Records & Information Management Diploma (IHRIM)
- European Computer Driving Licence
- Shorthand speeds of 80wpm
Further Training
Essential
Desirable
- Supervisory training
- Experience of managing health & safety issues
Experience
Essential
- Quality Customer Service
- Some experience providing required NHS knowledge and qualification equivalences if necessary.
Desirable
- Experience of supervising staff
Contractual Requirements
Essential
- Regular attendance and willingness to work flexible hours as necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
