Job summary
Are you passionate about spearheading digital transformation in healthcare? If so, we have an exciting opportunity for you! Join our dynamic team as a Programme Manager for our Digital Services Programme at Sherwood Forest Hospitals Trust. We are seeking an enthusiastic individual with a strong drive, outstanding communication skills, and excellent organisational abilities.
As Programme Manager for Public Facing Digital Services (PFDS), you will play a pivotal role in empowering end users through the effective utilisation of IT systems and information. This involves leading the implementation of digital project workstreams, system upgrades and new system and functionality rollout. Your contributions will directly impact the enhancement of digital services that are critical for delivering high quality patient care.
Our team thrives on collaboration, working seamlessly across various local organisations to achieve common objectives. If you are ready to make a significant impact in the healthcare industry, ensuring the highest standards of patient care through innovative digital solutions, we want to hear from you!
An exciting opportunity has arisen for 1 post, initially for an 18-month fixed term contract, on a full-time basis, supporting Nottinghamshire Health Informatics Service and Sherwood Forest Hospitals Trust in the role of Programme Manager for Public Facing Digital Services.
Main duties of the job
The main responsibilities of the PFDS Programme Manager include;
- Being an advocate and driver for service and business improvement using Information, Communication and Technology (ICT)
- Be the professional leader for ICT and its use and exploitation across the Local Health Community
- Ensure partnership working with other service lines within NHIS and the Sherwood's Digital Transformation Teams
- Ensuring the successful delivery of projects and programmes to customer organisations
- Work closely with the local health economy and other partners to identify opportunities for closer working and integration of ICT strategy where it is in our mutual interest
- Identify opportunities for service improvement, quality improvements and efficiencies within the Public Facing Digital Services programme.
- Communicate the status of projects and programmes to key stakeholders
- Identify business and clinical issues and problems that may benefit from a technology or service solution
- Monitor performance of projects and programmes within the PFDS programme and ensure the appropriate corrective action is taken when deviations from plan, quality and finance occurs.
- Provide information, advice and support across the PFDS Programme in order to facilitate the modernisation of services, ensuring that they are consistent with legislation, and agreed local and national IT, innovation and productivity strategies.
- Support the development and implementation of a major management of change programmes.
About us
Thank you for your interest in this role.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.
The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.
We would love you to join us.
Job description
Job responsibilities
To see the full detailed job description and main responsibilities of the job please refer to the job description attached.
Job description
Job responsibilities
To see the full detailed job description and main responsibilities of the job please refer to the job description attached.
Person Specification
Knowledge Requirements
Essential
- Ability to manage external customers and contractors
- Ability to establish and performance manage the PFDS Programme Project and Business Change function
- Highest level of analytical and problem solving skills
- Ability to deal with highly complex and sensitive issues
- Ability to negotiate, persuade and influence at all levels both within and across organisational boundaries
- Ability to make sound decisions on project and programme issues and developments based on knowledge and experience
- Excellent knowledge of Health Care IT
- Excellent knowledge and experience of Information Governance
- Ability to understand and promote best practice in IT.
- Ability to write and present reports and proposals to senior managers and external agencies
- Ability to anticipate impact of internal and external decisions on the Digital service and make appropriate preparations.
- Excellent communicator with good presentation skills able to adapt content and delivery to meet the needs of the audience
- Excellent problems solving skills coupled with the ability to concentrate in a busy support environment, decision making and facilitation skills
- Staff motivation skills
- Application of Risk Management within an Digital environment.
- Professional, positive approach towards all stakeholders both within and across organisational boundaries
- Awareness of personal and political sensitivities and ability to adapt accordingly.
- Understanding of priorities and ability to lead the service line accordingly
- Commitment to the adherence and promotion of equality and diversity
- Commitment to the development of a high performance team
- Commitment to the development of standard programme office processes and procedures
Qualifications
Essential
- Educated to first degree level in an appropriate discipline
- In possession of the PRINCE2 Project Management Foundation Qualification
Desirable
- In possession of the PRINCE2 Project Management Practitioner Qualification
- ITIL Service Management
Experience
Essential
- Experience of delivering complex programmes of work, ideally using Managing Successful Programmes
- Significant experience of delivering complex projects using the PRINCE2 methodology
- Significant experience of NHS Health Informatics/Project Management a senior level.
- Production of Information Strategies/Business Cases/Options Appraisals
- Experience in the development and management of service line standard operating procedures
- Experience managing complex and sensitive programmes and projects that require significant clinical and executive engagement for success
- Successfully managing a diverse team
- Sound Digital skills in word processing, spread-sheet, presentation and email software
- Experience of deploying Digital systems into an operational environment, ensuring the appropriate support processes and procedures are established.
- Ability to communicate with a diverse group of professionals to very large groups
- Ability to motivate staff, colleagues and stakeholders to achieve the project outcomes
Desirable
- Significant appreciation, knowledge and experience of good IT practice across the acute sector
- Experience of major system procurement
- Significant knowledge of Health Care IT
Contractual Requirements
Essential
- Ability to work flexibly, outside normal office hours, in order to suit the needs of the users
- Ability to travel in order to attend meetings/deliver training at point of need.
- Clean driving licence and use of own car
Person Specification
Knowledge Requirements
Essential
- Ability to manage external customers and contractors
- Ability to establish and performance manage the PFDS Programme Project and Business Change function
- Highest level of analytical and problem solving skills
- Ability to deal with highly complex and sensitive issues
- Ability to negotiate, persuade and influence at all levels both within and across organisational boundaries
- Ability to make sound decisions on project and programme issues and developments based on knowledge and experience
- Excellent knowledge of Health Care IT
- Excellent knowledge and experience of Information Governance
- Ability to understand and promote best practice in IT.
- Ability to write and present reports and proposals to senior managers and external agencies
- Ability to anticipate impact of internal and external decisions on the Digital service and make appropriate preparations.
- Excellent communicator with good presentation skills able to adapt content and delivery to meet the needs of the audience
- Excellent problems solving skills coupled with the ability to concentrate in a busy support environment, decision making and facilitation skills
- Staff motivation skills
- Application of Risk Management within an Digital environment.
- Professional, positive approach towards all stakeholders both within and across organisational boundaries
- Awareness of personal and political sensitivities and ability to adapt accordingly.
- Understanding of priorities and ability to lead the service line accordingly
- Commitment to the adherence and promotion of equality and diversity
- Commitment to the development of a high performance team
- Commitment to the development of standard programme office processes and procedures
Qualifications
Essential
- Educated to first degree level in an appropriate discipline
- In possession of the PRINCE2 Project Management Foundation Qualification
Desirable
- In possession of the PRINCE2 Project Management Practitioner Qualification
- ITIL Service Management
Experience
Essential
- Experience of delivering complex programmes of work, ideally using Managing Successful Programmes
- Significant experience of delivering complex projects using the PRINCE2 methodology
- Significant experience of NHS Health Informatics/Project Management a senior level.
- Production of Information Strategies/Business Cases/Options Appraisals
- Experience in the development and management of service line standard operating procedures
- Experience managing complex and sensitive programmes and projects that require significant clinical and executive engagement for success
- Successfully managing a diverse team
- Sound Digital skills in word processing, spread-sheet, presentation and email software
- Experience of deploying Digital systems into an operational environment, ensuring the appropriate support processes and procedures are established.
- Ability to communicate with a diverse group of professionals to very large groups
- Ability to motivate staff, colleagues and stakeholders to achieve the project outcomes
Desirable
- Significant appreciation, knowledge and experience of good IT practice across the acute sector
- Experience of major system procurement
- Significant knowledge of Health Care IT
Contractual Requirements
Essential
- Ability to work flexibly, outside normal office hours, in order to suit the needs of the users
- Ability to travel in order to attend meetings/deliver training at point of need.
- Clean driving licence and use of own car
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
