Job summary
Are you looking for a thrilling opportunity to make a significant impact in the NHS? Are you passionate about delivering the best care possible for our patients? If the answer is yes, then we would like to hear from you! We are excited to be looking for a dynamic individual to join our Trust as a Community Diagnostic Centre (CDC) Operational Manager
The overriding purpose is to support the provision of the highest quality patient care through personal actions and continuous improvement.
Sherwood Forest Hospitals NHS Foundation Trust have plans approved for a purpose-built Community Diagnostics Centre (CDC) built alongside the existing Mansfield Community Hospital in Stockwell Gate, Mansfield. The CDC will house diagnostic services for patients to access the tests and investigations they need at the right time, helping them to give them an answer to their concerns - including with an 'all clear' or diagnosis - sooner.
Getting a rapid diagnosis for conditions such as cancer will help patients access the treatments they need more quickly - something that could be genuinely life-saving, as earlier diagnosis is key to improving survival rates and quality of life for those suffering chronic diseases.
The CDC Operational Lead has responsibility for managing all aspects of operational support to Divisions and Specialties to deliver the planned service provision at the Community Diagnostic Centre for Mansfield.
Main duties of the job
The Operational Lead, in conjunction with the CDC Clinical Lead, will lead on the development, implementation, establishment and review of CDC pathways including the implementation of performance management systems across CDC modalities.
This means specific accountability to:
- Ensure that CDC service delivery standards are achieved (for instance, wait time milestones) within agreed timescales regionally and nationally.
- Work collaboratively with the Divisions, HR, Procurement, Estates, Finance, NHSE, and Voluntary Sector to lead and support the operational pathways and systems at CDC Mansfield
- Work in partnership with the CDC Project Management Team, and other colleagues to ensure CDC pathways and services are developed, implemented, and reviewed.
- Ensure that financial controls are established and maintained within the relevant clinical specialties.
- Act as a champion for patient safety, operational effectiveness, and quality
- Work in partnership with colleagues across the Trust to drive the achievement of the CDC's plan is delivered including the achievement of all the relevant clinical specialties performance standards incorporating quality, safety, contractual, financial and people.
To understand the role in more detail, please read the attached job description and person specification.
About us
Thank you for your interest in this role.Sherwood Forest Hospitals NHS Foundation Trust is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.
The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.
Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.
Job description
Job responsibilities
To see the full detailed job description and main responsibilities of the job please refer the job description attached.
Job description
Job responsibilities
To see the full detailed job description and main responsibilities of the job please refer the job description attached.
Person Specification
Contractual Requirements
Essential
- Must be adaptable and work flexibly to the requirements of the post
- Be able to transfer between the Trusts' Hospital sites, and to other Trusts/venues when required
- Flexibility to meet the demands of the service
- Full driving licence
Qualifications
Essential
- Degree or equivalent experience
- Professional Management Qualification or equivalent experience
- Project Management qualification or equivalent experience
Desirable
- Masters in a business related subject
- Prince 2 Project Management qualification
- Degree in Management related discipline
Knowledge and Experience
Essential
- Knowledge of acute hospital services and associated processes and systems, and a comprehensive understanding of the NHS environment
- An understanding of the strategic issues facing the CDC services
- A broad range of knowledge and skills relevant to the role.
- Key performance indicators/ productivity metrics affecting a CDC's overall performance
- In-depth knowledge of business/performance management techniques including service development and improvement techniques and methodologies
- Advanced skills in analysing and interpreting complex, business sensitive information
- Significant experience of operational management at a senior level with significant experience of project management
- Proven track record in leadership and change management
- Budget and HR management
- Experience of developing reports and business cases
- Ability to source, research and collate information including statistical data.
- Experience in service development, driving improvement and facilitating large groups
Desirable
- Conference / formal presentation
- Cross organisational working
- Coaching
Skills & Attributes
Essential
- Able to produce concise/clear technical and nontechnical business case
- Able to lead and deliver on operational and strategic projects
- Ability to manage differing and sometimes conflicting demands for time and resources
- Ability to work under pressure, prioritise workloads and meet tight deadlines
- Has a high level of analytical and problem-solving skills
- Able to identify the urgency of a situation and escalate as appropriate.
- Strong interpersonal and influencing skills with the ability to command trust-wide credibility
- Demonstrate leadership skills in order to drive and motivate continuous improvement, showing political astuteness and a commitment to action in the face of challenge
- Skills in strategic thinking, problem analysis and negotiation
- Good communication skills both verbal and written
- Commercially and financially literate with an understanding of marketing and how to position the Division's services against increased competition
- Support team working
Person Specification
Contractual Requirements
Essential
- Must be adaptable and work flexibly to the requirements of the post
- Be able to transfer between the Trusts' Hospital sites, and to other Trusts/venues when required
- Flexibility to meet the demands of the service
- Full driving licence
Qualifications
Essential
- Degree or equivalent experience
- Professional Management Qualification or equivalent experience
- Project Management qualification or equivalent experience
Desirable
- Masters in a business related subject
- Prince 2 Project Management qualification
- Degree in Management related discipline
Knowledge and Experience
Essential
- Knowledge of acute hospital services and associated processes and systems, and a comprehensive understanding of the NHS environment
- An understanding of the strategic issues facing the CDC services
- A broad range of knowledge and skills relevant to the role.
- Key performance indicators/ productivity metrics affecting a CDC's overall performance
- In-depth knowledge of business/performance management techniques including service development and improvement techniques and methodologies
- Advanced skills in analysing and interpreting complex, business sensitive information
- Significant experience of operational management at a senior level with significant experience of project management
- Proven track record in leadership and change management
- Budget and HR management
- Experience of developing reports and business cases
- Ability to source, research and collate information including statistical data.
- Experience in service development, driving improvement and facilitating large groups
Desirable
- Conference / formal presentation
- Cross organisational working
- Coaching
Skills & Attributes
Essential
- Able to produce concise/clear technical and nontechnical business case
- Able to lead and deliver on operational and strategic projects
- Ability to manage differing and sometimes conflicting demands for time and resources
- Ability to work under pressure, prioritise workloads and meet tight deadlines
- Has a high level of analytical and problem-solving skills
- Able to identify the urgency of a situation and escalate as appropriate.
- Strong interpersonal and influencing skills with the ability to command trust-wide credibility
- Demonstrate leadership skills in order to drive and motivate continuous improvement, showing political astuteness and a commitment to action in the face of challenge
- Skills in strategic thinking, problem analysis and negotiation
- Good communication skills both verbal and written
- Commercially and financially literate with an understanding of marketing and how to position the Division's services against increased competition
- Support team working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
