Job summary
We are looking for an energetic individual, who is ready for a new engagement role, or wanting to develop their current engagement skills to promote and support digital inclusion across Primary Care Networks in the Gedling Area (Byron, Synergy, Arrow Health and Arnold & Calverton PCNs). Supporting patients and primary care staff to understand, access and utilise different digital platforms to get the best from local health services such as the NSH App and Patients Know Best. The Digital inclusion co-ordinator will work across GP Practices, with the Borough Council, voluntary sector, and patient groups to reduce health inequalities by promoting digital inclusion.
Main duties of the job
Supporting the PCN to reduce health inequalities via digital means, increasing the uptake of digital offerings by supporting citizens and patients access primary care through digital technology.
The Digital and Social Inclusion Co-ordinator will provide day to day support to staff and citizens across the Primary Care Network.
This will include supporting and working on delivering and maintaining an overview of the projects schemes. Promoting the project's offerings through outreach work, finding innovative ways to connect with existing and potential stakeholders.
Acting as first point of contact for any programme and project enquiries. The Digital and Social Inclusion Co-ordinator will be a pivotal member of the team, providing key administration activities to support the effective delivery of the programme and projects initiatives.
About us
The role is being hosted by Nottinghamshire Health Informatics Service (NHIS), on behalf of the Primary Care Networks placed within Gedling (Byron, Synergy, Arrow Health and Arnold & Calverton PCNs).
Working with NHIS and the PCNs will provide a supportive and encouraging team environment, where you can develop and thrive to make a difference to patients, by supporting them to access healthcare services.
Job description
Job responsibilities
To understand the role in more detail, please read attached job description and person specification document
Job description
Job responsibilities
To understand the role in more detail, please read attached job description and person specification document
Person Specification
Knowledge
Essential
- Advanced keyboard skills
- Microsoft Office - advanced use.
Desirable
- Knowledge of Primary Care Networks
- Knowledge of Digital and Social Inclusion
Qualifications
Essential
- GCSE Maths or Equivalent Level
- GCSE English or Equivalent Level
Desirable
- Project Management qualification or equivalent experience.
Further
Essential
- Evidence of continuous professional development.
- Educated to diploma level or equivalent qualification/ experience.
Experience
Essential
- Experience of working as part of a team
- Ability to communicate verbally and in writing in a clear, concise and effective manner
- Use of initiative and judgement in difficult or complex situations
- Able to plan and organise a range of complex activities and programmes
- Self-motivated and able to work without supervision
- Ability to prioritise a diverse workload and deliver to deadlines
- Problem solving skills in an administrative setting
- Able to communicate with a wide range of people
- Ability to negotiate.
- Ability to act and work flexibly and on own initiative.
- Ability to concentrate in stressful situations and when interrupted.
- Professional report writing skills.
Desirable
- Experience of events management.
- Previous NHS experience
- Experience in a healthcare/service environment
- Experience of using IT systems such as EMIS and System One
Contractual
Essential
- Ability to work flexibly, outside normal office hours in order to suit the needs of the customers.
- Ability to travel in order to attend meetings as required.
- Combination of sitting, standing and walking
- Highly developed keyboard skills with considerable VDU usage
- Requirement to travel extensively within the region and on occasion nationally
- Car driver is essential
Person Specification
Knowledge
Essential
- Advanced keyboard skills
- Microsoft Office - advanced use.
Desirable
- Knowledge of Primary Care Networks
- Knowledge of Digital and Social Inclusion
Qualifications
Essential
- GCSE Maths or Equivalent Level
- GCSE English or Equivalent Level
Desirable
- Project Management qualification or equivalent experience.
Further
Essential
- Evidence of continuous professional development.
- Educated to diploma level or equivalent qualification/ experience.
Experience
Essential
- Experience of working as part of a team
- Ability to communicate verbally and in writing in a clear, concise and effective manner
- Use of initiative and judgement in difficult or complex situations
- Able to plan and organise a range of complex activities and programmes
- Self-motivated and able to work without supervision
- Ability to prioritise a diverse workload and deliver to deadlines
- Problem solving skills in an administrative setting
- Able to communicate with a wide range of people
- Ability to negotiate.
- Ability to act and work flexibly and on own initiative.
- Ability to concentrate in stressful situations and when interrupted.
- Professional report writing skills.
Desirable
- Experience of events management.
- Previous NHS experience
- Experience in a healthcare/service environment
- Experience of using IT systems such as EMIS and System One
Contractual
Essential
- Ability to work flexibly, outside normal office hours in order to suit the needs of the customers.
- Ability to travel in order to attend meetings as required.
- Combination of sitting, standing and walking
- Highly developed keyboard skills with considerable VDU usage
- Requirement to travel extensively within the region and on occasion nationally
- Car driver is essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
