Job summary
Join our team as a Quality Improvement Manager/Trainer and be a vital force in ensuring the highest standards of care for our residents within our care homes. This role involves collaborating closely with Care Home managers and staff to cultivate a safe, nurturing environment for our residents. Utilizing specialized tools and techniques, you'll drive the delivery of exceptional and tailored care, addressing quality issues and fostering continual improvement within our homes.
Key Responsibilities:
Work hand-in-hand with Care Home managers and staff to foster a safe and caring environment for residents, employing innovative tools and techniques to ensure superior care delivery.
- Lead, support, and implement evidence-based care programmes for homes facing significant quality challenges, tailoring care to meet individual resident needs.
- Conduct comprehensive assessments to pinpoint areas within homes that require enhancement and offer training support to facilitate improvements.
- Drive and support transformative changes in care homes, advocating for improvements and adapting to new approaches to enhance holistic care delivery and overall performance.
- Inspire and motivate care home staff to deliver exceptional care, encouraging adaptation to new methodologies that enhance resident well-being.
- Initiate and oversee change initiatives, collaborating effectively with stakeholders to ensure seamless implementation and positive outcomes.
Main duties of the job
To understand the role in more detail, pleas read the attached job description and person specification document.
About us
Thank you for your interest in this role.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.
The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.
Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.
Job description
Job responsibilities
To understand the role in more detail, pleas read the attached job description and person specification document.
Job description
Job responsibilities
To understand the role in more detail, pleas read the attached job description and person specification document.
Person Specification
Knowledge
Essential
- Knowledge and understanding of legislation; government guidance, and local policies and procedures relevant to e.g., serious incidents
- Significant experience of successfully operating in a politically sensitive environment
- Demonstrated experience of coordinating projects in complex and challenging environments and adjust plans and resource requirements accordingly
- Understanding of the public sector and the care home/home care market
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Working Knowledge of the NHS Patient Safety Strategy and related Patient Safety Improvement Programmes
- Working knowledge of the Health and Social Car Act 2012 and Care Act 2022
- Should have an appreciation of the relationships across the ICS and with arms-length bodies and regulators
- Understanding of key equality and diversity legislation and how this underpins clinical practice
Qualifications
Essential
- Registered professional e.g., Nurse or Midwife with current NMC registration Allied Health Professional
- Member of relevant professional body
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
Desirable
- Educational / Training qualification or equivalent experience
Training
Essential
- Quality Service Improvement and Redesign course or working towards
Experience
Essential
- Significant experience of successfully operating in a politically sensitive environment
- Experience of setting up and implementing internal processes and procedures
- Demonstrated experience of coordinating projects / service change in complex and challenging environments
- Experience of working in healthcare sector leading teams / service improvement
- Experience of setting up and implementing internal processes and procedures, including risk management
- Experience of drafting briefing papers and correspondence at a senior management level
- Working in a busy environment
- Adaptability, flexibility, and ability to cope with uncertainty and change
Person Specification
Knowledge
Essential
- Knowledge and understanding of legislation; government guidance, and local policies and procedures relevant to e.g., serious incidents
- Significant experience of successfully operating in a politically sensitive environment
- Demonstrated experience of coordinating projects in complex and challenging environments and adjust plans and resource requirements accordingly
- Understanding of the public sector and the care home/home care market
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Working Knowledge of the NHS Patient Safety Strategy and related Patient Safety Improvement Programmes
- Working knowledge of the Health and Social Car Act 2012 and Care Act 2022
- Should have an appreciation of the relationships across the ICS and with arms-length bodies and regulators
- Understanding of key equality and diversity legislation and how this underpins clinical practice
Qualifications
Essential
- Registered professional e.g., Nurse or Midwife with current NMC registration Allied Health Professional
- Member of relevant professional body
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
Desirable
- Educational / Training qualification or equivalent experience
Training
Essential
- Quality Service Improvement and Redesign course or working towards
Experience
Essential
- Significant experience of successfully operating in a politically sensitive environment
- Experience of setting up and implementing internal processes and procedures
- Demonstrated experience of coordinating projects / service change in complex and challenging environments
- Experience of working in healthcare sector leading teams / service improvement
- Experience of setting up and implementing internal processes and procedures, including risk management
- Experience of drafting briefing papers and correspondence at a senior management level
- Working in a busy environment
- Adaptability, flexibility, and ability to cope with uncertainty and change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
