Job summary
A development post would be considered entering at Band 5 or Annex 21 (Dependant on Experience) and we would support you to go through the necessary apprenticeship in your role.
The post holder will undertake a broad range of duties to support the design, development and delivery of organisational development, engagement, and improvement activities across the Trust and wider healthcare system to help improve our culture and patient care which makes SFH a great place to work.
Responsible for leading on the technical operationalisation and analysing the NHS Staff Survey, national quarterly staff pulse surveys and working closely with the HR Business Partners to engage with and provide advice to managers and staff on the staff survey engagement results. Developing appropriate interventions to support the development of teams and individuals in response to a range of cultural insights across the organisation.
Main duties of the job
To support the review of staff surveys and to address the findings to increase standards and engagement participation in future years.
To support the development of action plans and provide OD skills and bespoke interventions into key areas as identified through key cultural surveys, transformation and improvement programmes.
To lead on the operationalisation processes and celebration of long service of SFH colleagues across the Trust in partnership with the Trust communications team and other relevant peers.
About us
Thank you for your interest in this role.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.
The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.
Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.
Job description
Job responsibilities
To see the full detailed job description and main responsibilities of the job please refer to the job description attached.
- Support the Head of Culture and Engagement in the development, implementation and delivery of the OD, transformation, engagement and improvement interventions, action plans, reports and evaluation to improve organisational culture and patient care.
- Lead the technical operationalisation of the annual NHS Staff Survey and National Quarterly Staff Pulse Survey, analysis and dissemination of the results. Collate the feedback on improvement actions taken by Directorates.
- To lead on the operationalisation processes and celebration events of long service of SFH colleagues across the Trust.
- Supporting development and maintenance of governance and quality assurance systems and process within the culture agenda.
- To develop and co-create bespoke OD interventions in response to staff/department feedback and cultural development.
- To support network developments across the organisation and wider health and care system
- To act as a key specialist partner in the design and delivery of transformation programmes and improvement projects.
Job description
Job responsibilities
To see the full detailed job description and main responsibilities of the job please refer to the job description attached.
- Support the Head of Culture and Engagement in the development, implementation and delivery of the OD, transformation, engagement and improvement interventions, action plans, reports and evaluation to improve organisational culture and patient care.
- Lead the technical operationalisation of the annual NHS Staff Survey and National Quarterly Staff Pulse Survey, analysis and dissemination of the results. Collate the feedback on improvement actions taken by Directorates.
- To lead on the operationalisation processes and celebration events of long service of SFH colleagues across the Trust.
- Supporting development and maintenance of governance and quality assurance systems and process within the culture agenda.
- To develop and co-create bespoke OD interventions in response to staff/department feedback and cultural development.
- To support network developments across the organisation and wider health and care system
- To act as a key specialist partner in the design and delivery of transformation programmes and improvement projects.
Person Specification
Knowledge
Essential
- Up to date knowledge of training, delivery and organisational development
- Current knowledge of a range of OD theories and methodologies
- IT literate with good working knowledge of Microsoft Office packages
- Demonstrate understanding of acute hospital culture, systems and processes
Desirable
- Knowledge of quality improvement approaches
- Knowledge of NHS IT systems eg ESR
- Knowledge of NHS Staff Surveys
- Understanding of NHS People Plan
Qualifications
Essential
- Educated to degree level or equivalent experience
- Training, Teaching and Facilitation qualification or equivalent experience
- Evidence of recent Continuing Professional Development
Desirable
- OD Practitioner qualification or equivalent
- Coaching qualification
Experience
Essential
- Significant experience of developing and delivering training and OD interventions
- Significant experience of facilitating focus groups and delivering presentations
- Significant experience of managing organisational surveys, data interpretation and quality assurance frameworks
- Excellent interpersonal skills, with the ability to communicate at all levels
- Credibility to work with all staff groups
- Excellent report writing skills, with the ability to present complex and /or sensitive information
- Self-motivated, flexible 'can-do' team worker
- Resilient and able to challenge
- Ability to manage conflicting pressures and to meet deadlines
Desirable
- Previous NHS experience
- Experience of working within an OD function
- Experience of working with clinical and non-clinical teams
- Experience of managing projects
- Experience of supporting quality improvement programmes
Contractual Requirements
Essential
- Ability to work across the geographical area; travelling to other hospital sites
- Flexibility to attend meetings outside core working hours
- Ability to work with clinical staff in clinical settings if required
Person Specification
Knowledge
Essential
- Up to date knowledge of training, delivery and organisational development
- Current knowledge of a range of OD theories and methodologies
- IT literate with good working knowledge of Microsoft Office packages
- Demonstrate understanding of acute hospital culture, systems and processes
Desirable
- Knowledge of quality improvement approaches
- Knowledge of NHS IT systems eg ESR
- Knowledge of NHS Staff Surveys
- Understanding of NHS People Plan
Qualifications
Essential
- Educated to degree level or equivalent experience
- Training, Teaching and Facilitation qualification or equivalent experience
- Evidence of recent Continuing Professional Development
Desirable
- OD Practitioner qualification or equivalent
- Coaching qualification
Experience
Essential
- Significant experience of developing and delivering training and OD interventions
- Significant experience of facilitating focus groups and delivering presentations
- Significant experience of managing organisational surveys, data interpretation and quality assurance frameworks
- Excellent interpersonal skills, with the ability to communicate at all levels
- Credibility to work with all staff groups
- Excellent report writing skills, with the ability to present complex and /or sensitive information
- Self-motivated, flexible 'can-do' team worker
- Resilient and able to challenge
- Ability to manage conflicting pressures and to meet deadlines
Desirable
- Previous NHS experience
- Experience of working within an OD function
- Experience of working with clinical and non-clinical teams
- Experience of managing projects
- Experience of supporting quality improvement programmes
Contractual Requirements
Essential
- Ability to work across the geographical area; travelling to other hospital sites
- Flexibility to attend meetings outside core working hours
- Ability to work with clinical staff in clinical settings if required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
