Job summary
We are looking for a highly experienced lead and knowledgeable lead architect to define the full Technical Architectural Roadmap for the Trust and be responsible for leading and overseeing adherence to the architecture strategy and framework throughout ICT. The post holder will lead the development and governance of architectural strategies and facilitate the changes required to gain the maximum value for the Trust while minimising disruptive impacts.
In particular the post-holder will lead on the development, implementation and management of the Trust's:
IT and Communications infrastructure
ICT Service support and projects
ICT Policies and procedures
Procurement & implementation
Supplier and Contracts management
- Information Technology Business Continuity and Disaster Recovery
Main duties of the job
The post holder will be responsible for alignment of ICT investment to business strategy and guide the evolution of the current environment to support future capabilities and requirements. The post holder will be expected to lead in planning and supporting the implementation of change driven through product upgrades and assess the impact on the Trust whilst ensuring the teams are able to meet the continual demand presented by change.
This is a highly technical management role designed to align highly technical strategy and standards with wider Trust strategy/standards; support thedevelopment and on-going operations of King's College Hospital Foundation Trust's Network Infrastructure, Clinical and non-clinical applications, Perimeter Security, Servers, storage solutions, Disaster Recovery and Business Continuity policies and strategies. This is a hands-on role with strategic management responsibilities. The post holder will have thorough understanding of the needs of the organization - work closely with colleagues, clinicians & directors to provide robust infrastructure and application solutions for the Trust.
The post holder will also be responsible for managing two small teams within the Trust including the Robotic Process Automation Team and the Call Forward Team.
About us
King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Job description
Job responsibilities
Operational Responsibilities
- Provide leadership to and be responsible for creation, management and execution of Trust Enterprise Architecture.
- Responsible for technical leadership, design and delivery of Trust wide applications; the voice, data and mobile network utilised in the Trust, capturing business requirements and translating these into implementation plans, overseeing services in the Production, Disaster Recovery and Development environments, and managing 3rd parties to develop and deliver the Trust's voice, data and mobile infrastructure.
- Define the technology environment roadmaps to ensure capacity and scalability, as demand and usage evolve within the business. This will be obtained through having visibility and understanding of the entire technology landscape.
- Work with the Technology Partners to ensure the implementation of the Roadmaps and Standards
- Identify, assess and communicate risks related to the Roadmap
- Provide internal consultancy on technical architectural issues and ensure lifecycle management of IT component solutions.
- Provide advice on complex technical issues and assist users, departments and departmental system managers.
- Be responsible for different aspects of development, management and provision of Information Technology, Information Management, and ICT development across the organisation
- Ensure that all the systems are secure and resilient through the effective application of security and Business Continuity principles
- Oversee the creation and governance of the artefact content of the Enterprise Architecture deliverables, e.g. Principles, Capability Map, Transversal Process, Integration Catalogue, Information Model, Application Map, Reference Architectures, etc.
- Participate in relevant internal and external working groups/projects, services and initiatives to provide project information and analytical advice and expertise.
- Overseeing the team to develop and implement project data collection systems that will provide accurate and timely data.
- Present project information and issues, explaining complexities, to a wide range of internal and external stakeholders.
- To liaise with other Managers to share best practice.
- Ensure alignment of all ICT programmes, services and standards with national technical and security requirements
- Have regular contact with internal and external stakeholders and will often need to engage with them over sensitive, complex, contentious and confidential issues.
Financial and Physical Resources Management
- Manage aspects of spend and budget relating to maintaining the technical architecture including forecasting and planning future spend.
- Preparation of business cases and budget request for developing and expanding all aspects of the technical Architecture
- Adopt standards and best practise in acquisition and procurement for ICT-related services
- Managing project resources within the ICT department. Deliver departmental as well as organisational level projects
- Responsible for Trust wide servers, both physical and virtual, storage and backup solution. Effective management of Business Continuity and Disaster Recovery Technologies, network infrastructure, servers, storage solutions and desktop equipment.
- To provide strategic and tactical support to all ICT projects taking a lead responsibility for ensuring that all projects are delivered on time and within budget.
Staff Management
- To play a lead role across a number of expert domains using matrix management.
- Lead and line manage highly skilled Robotic Process Automation team and Call forward team (total 2 direct reports)
- Provide leadership, guidance and opportunities for staff development to ensure effective performance and strong customer orientation in line with the ICT objectives.
- Motivate and delegate ICT staff to strive to constantly improve the service and delivery of ICT across the Trust
- Develop clear short and medium term workforce plans to include where appropriate proposals for multi skilling, re-profiling, and the effective deployment and use of staff.
- Liaise with Human Resources on staff management issues.
- Agree annual team and individual performance objectives of each team member
- Responsible for the effective communication of objectives, future and current plans briefing all staff within the team, promoting effective working between all staff in the Department and with directorates.
- Responsible for the effective recruitment and selection of staff in line with the Trust's Recruitment Code and Recruitment & Selection Processes and Standards.
- Ensure performance issues are dealt with in an appropriate and timely manner and follow the Trust's Disciplinary or Performance Procedures where formal action is necessary.
- Ensure that satisfactory systems are in place to maintain effective communication within your area and be responsible for ensuring that any Trust Communications Systems are utilised.
- Ensure that working practice complies with the Trust's policies and procedures for Data Protection, Confidentiality and Health and Safety ensuring the environment in which you and your staff work is safe, clean and tidy.
Information Management
- Keep up to date of Architecture and technology innovation best practices and trends. Promote a culture of innovation. Continuously seek opportunities for improvement within role, processes, team and the IT organisation as a whole
- To be responsible and accountable for network and application management and security; to actively review, monitor and improve network infrastructure security, undertake regular programme of self-audit and base lining by utilising the appropriate tools and in conjunction with formal audits as conducted by both Internal and external auditors.
- Demonstrate leadership on Regulatory & Compliance matters.
- Support and contribute to the implementation of Information Governance Framework, Data Protection and Freedom of Information within the Trust
- Ensure compliance with HSCN/NHSnet code of connection standards and ISO27001
Research and Development
- Liaise with third parties and other NHS Trusts to investigate and research into new technological initiatives and to identify best practices that would assist in improving patient care.
- Coordinate the assessment of new and emerging hardware, software and communication technologies, products, methods and techniques.
- Responsible for the design of Trust perimeter security, ensuring secure Internet connectivity in the Trust.
- Responsible for the evaluation, procurement and maintenance of Trust-wide Network and Infrastructure assets
- Direct and undertake research to inform the development and maintenance of the ICT Strategy
- Ensure new and emerging technologies are evaluated and integrated into the strategy and supporting projects and programmes where appropriate.
Planning and organisation
- Ensure projects are aligned with the Enterprise Architecture. Assess project proposals against agreed Enterprise Architecture and make recommendations for alignment, quality and efficiency.
- Create and develop a business driven technical architecture that supports the current needs of Kings College Health NHS Trust
- Liaise closely with the ICT Director and help shape ICT vision and business plan.
- Develop the KCH technical architecture blueprint, infrastructure strategy and associated processes. Lead on the approach to turning the business objectives into a set of deliverables to support existing systems, new projects and exiting legacy systems.
- Develop and manage stake-holder relationships to enable the delivery of ICT service.
- Provide expert advice and guidance to managers, health professionals and other relevant members of staff on ICT related issues, and the relationship to their programmes of work.
- Identify, structure and formally document projects and programmes to implement the ICT Strategy; this may include the specification and implementation of appropriate tactical solutions
- Provide the Trusts IT direction for all major strategic programmes that are underpinned by technology, including external cross organisational programmes
- Define, promote, implement and maintain global standards for the implementation of the technology changes.
Policy and Service Development
- Develop structure and schedule strategies and implement policies that will impact at both departmental and organisational level, be short or long term.
- Develop strategies and policies and ensure compliance across the organisation with relevant legislation and other standards aimed at ensuring the confidentiality, integrity and availability of information;
- Responsible for the development of Trusts Data Infrastructure, wired and wireless, and information systems and policies
- Lead the development and execution of ICT Strategies ensuring alignment with the Trust Vision and Business Plans.
- To develop, maintain and update the Trusts ICT strategy and policies, in the light of progress against existing strategic objectives, and national and local policy developments.
- Manage implementation of IT Controls Assurance Standards and Risk Management action plan and maintenance of the ICT policies and procedures
- Define and document the operational policies and procedures for maintaining the platforms, technical ownership of procedures.
- Develop a consistent work programme for Trust wide Business Continuity Management/Disaster Recovery within ICT systems.
- Undertake horizon-scanning to ensure the continuous improvement and adaptation of performance management software tools to reflect changing internal and external requirements.
- Design, develop and implement the required internal process required to seamlessly integrate with the relevant processes of the third party infrastructure supplier
- Work with the ICT Security Manager to develop KCH technical security framework that interprets the existing KCH data and information policies into technical components, standards and guidelines.
Job description
Job responsibilities
Operational Responsibilities
- Provide leadership to and be responsible for creation, management and execution of Trust Enterprise Architecture.
- Responsible for technical leadership, design and delivery of Trust wide applications; the voice, data and mobile network utilised in the Trust, capturing business requirements and translating these into implementation plans, overseeing services in the Production, Disaster Recovery and Development environments, and managing 3rd parties to develop and deliver the Trust's voice, data and mobile infrastructure.
- Define the technology environment roadmaps to ensure capacity and scalability, as demand and usage evolve within the business. This will be obtained through having visibility and understanding of the entire technology landscape.
- Work with the Technology Partners to ensure the implementation of the Roadmaps and Standards
- Identify, assess and communicate risks related to the Roadmap
- Provide internal consultancy on technical architectural issues and ensure lifecycle management of IT component solutions.
- Provide advice on complex technical issues and assist users, departments and departmental system managers.
- Be responsible for different aspects of development, management and provision of Information Technology, Information Management, and ICT development across the organisation
- Ensure that all the systems are secure and resilient through the effective application of security and Business Continuity principles
- Oversee the creation and governance of the artefact content of the Enterprise Architecture deliverables, e.g. Principles, Capability Map, Transversal Process, Integration Catalogue, Information Model, Application Map, Reference Architectures, etc.
- Participate in relevant internal and external working groups/projects, services and initiatives to provide project information and analytical advice and expertise.
- Overseeing the team to develop and implement project data collection systems that will provide accurate and timely data.
- Present project information and issues, explaining complexities, to a wide range of internal and external stakeholders.
- To liaise with other Managers to share best practice.
- Ensure alignment of all ICT programmes, services and standards with national technical and security requirements
- Have regular contact with internal and external stakeholders and will often need to engage with them over sensitive, complex, contentious and confidential issues.
Financial and Physical Resources Management
- Manage aspects of spend and budget relating to maintaining the technical architecture including forecasting and planning future spend.
- Preparation of business cases and budget request for developing and expanding all aspects of the technical Architecture
- Adopt standards and best practise in acquisition and procurement for ICT-related services
- Managing project resources within the ICT department. Deliver departmental as well as organisational level projects
- Responsible for Trust wide servers, both physical and virtual, storage and backup solution. Effective management of Business Continuity and Disaster Recovery Technologies, network infrastructure, servers, storage solutions and desktop equipment.
- To provide strategic and tactical support to all ICT projects taking a lead responsibility for ensuring that all projects are delivered on time and within budget.
Staff Management
- To play a lead role across a number of expert domains using matrix management.
- Lead and line manage highly skilled Robotic Process Automation team and Call forward team (total 2 direct reports)
- Provide leadership, guidance and opportunities for staff development to ensure effective performance and strong customer orientation in line with the ICT objectives.
- Motivate and delegate ICT staff to strive to constantly improve the service and delivery of ICT across the Trust
- Develop clear short and medium term workforce plans to include where appropriate proposals for multi skilling, re-profiling, and the effective deployment and use of staff.
- Liaise with Human Resources on staff management issues.
- Agree annual team and individual performance objectives of each team member
- Responsible for the effective communication of objectives, future and current plans briefing all staff within the team, promoting effective working between all staff in the Department and with directorates.
- Responsible for the effective recruitment and selection of staff in line with the Trust's Recruitment Code and Recruitment & Selection Processes and Standards.
- Ensure performance issues are dealt with in an appropriate and timely manner and follow the Trust's Disciplinary or Performance Procedures where formal action is necessary.
- Ensure that satisfactory systems are in place to maintain effective communication within your area and be responsible for ensuring that any Trust Communications Systems are utilised.
- Ensure that working practice complies with the Trust's policies and procedures for Data Protection, Confidentiality and Health and Safety ensuring the environment in which you and your staff work is safe, clean and tidy.
Information Management
- Keep up to date of Architecture and technology innovation best practices and trends. Promote a culture of innovation. Continuously seek opportunities for improvement within role, processes, team and the IT organisation as a whole
- To be responsible and accountable for network and application management and security; to actively review, monitor and improve network infrastructure security, undertake regular programme of self-audit and base lining by utilising the appropriate tools and in conjunction with formal audits as conducted by both Internal and external auditors.
- Demonstrate leadership on Regulatory & Compliance matters.
- Support and contribute to the implementation of Information Governance Framework, Data Protection and Freedom of Information within the Trust
- Ensure compliance with HSCN/NHSnet code of connection standards and ISO27001
Research and Development
- Liaise with third parties and other NHS Trusts to investigate and research into new technological initiatives and to identify best practices that would assist in improving patient care.
- Coordinate the assessment of new and emerging hardware, software and communication technologies, products, methods and techniques.
- Responsible for the design of Trust perimeter security, ensuring secure Internet connectivity in the Trust.
- Responsible for the evaluation, procurement and maintenance of Trust-wide Network and Infrastructure assets
- Direct and undertake research to inform the development and maintenance of the ICT Strategy
- Ensure new and emerging technologies are evaluated and integrated into the strategy and supporting projects and programmes where appropriate.
Planning and organisation
- Ensure projects are aligned with the Enterprise Architecture. Assess project proposals against agreed Enterprise Architecture and make recommendations for alignment, quality and efficiency.
- Create and develop a business driven technical architecture that supports the current needs of Kings College Health NHS Trust
- Liaise closely with the ICT Director and help shape ICT vision and business plan.
- Develop the KCH technical architecture blueprint, infrastructure strategy and associated processes. Lead on the approach to turning the business objectives into a set of deliverables to support existing systems, new projects and exiting legacy systems.
- Develop and manage stake-holder relationships to enable the delivery of ICT service.
- Provide expert advice and guidance to managers, health professionals and other relevant members of staff on ICT related issues, and the relationship to their programmes of work.
- Identify, structure and formally document projects and programmes to implement the ICT Strategy; this may include the specification and implementation of appropriate tactical solutions
- Provide the Trusts IT direction for all major strategic programmes that are underpinned by technology, including external cross organisational programmes
- Define, promote, implement and maintain global standards for the implementation of the technology changes.
Policy and Service Development
- Develop structure and schedule strategies and implement policies that will impact at both departmental and organisational level, be short or long term.
- Develop strategies and policies and ensure compliance across the organisation with relevant legislation and other standards aimed at ensuring the confidentiality, integrity and availability of information;
- Responsible for the development of Trusts Data Infrastructure, wired and wireless, and information systems and policies
- Lead the development and execution of ICT Strategies ensuring alignment with the Trust Vision and Business Plans.
- To develop, maintain and update the Trusts ICT strategy and policies, in the light of progress against existing strategic objectives, and national and local policy developments.
- Manage implementation of IT Controls Assurance Standards and Risk Management action plan and maintenance of the ICT policies and procedures
- Define and document the operational policies and procedures for maintaining the platforms, technical ownership of procedures.
- Develop a consistent work programme for Trust wide Business Continuity Management/Disaster Recovery within ICT systems.
- Undertake horizon-scanning to ensure the continuous improvement and adaptation of performance management software tools to reflect changing internal and external requirements.
- Design, develop and implement the required internal process required to seamlessly integrate with the relevant processes of the third party infrastructure supplier
- Work with the ICT Security Manager to develop KCH technical security framework that interprets the existing KCH data and information policies into technical components, standards and guidelines.
Person Specification
Education and Qualifications
Essential
- MSc in a relevant IT discipline
- Extensive experience in enterprise architecture role
- High level IT Professional Accreditation e.g. CISSP, CEH, CCNP, CCIE
- PRINCE2 Practitioner
- Institute of Leadership and Management Courses
Knowledge and Experience
Essential
- Experience of setting strategy and prioritising work to successfully deliver service to agreed levels in a diverse and constantly changing technical and business environment, effectively coordinating the delivery of services involving elements delivered by other internal/external teams.
- Have a proven track record of setting strategy and prioritising a broad range of architecture, technical and business knowledge so as to address and balance the solution challenges from an end-to-end perspective.
- Possess excellent understanding of Enterprise Architecture concepts and implementations
- Have a proven track record of playing a prominent role in establishing or transforming the Strategic Roadmap of an entire organisation or department
- Possess a broad understanding of the technical components required to make up an ICT technical strategy
- Experience of working in a highly complex ICT environment within the NHS
Skills and Competencies
Essential
- Strong leadership, communication and facilitation skills
- Leading presentations and facilitator of workshops up to and including Board level.
- Proven ability to develop skills and knowledge in new technical areas, without the need for formal training.
- Strategic thinker
- Ability to translate strategic goals into effective and achievable operational plans and capable of monitoring their progress and outcomes.
Person Specification
Education and Qualifications
Essential
- MSc in a relevant IT discipline
- Extensive experience in enterprise architecture role
- High level IT Professional Accreditation e.g. CISSP, CEH, CCNP, CCIE
- PRINCE2 Practitioner
- Institute of Leadership and Management Courses
Knowledge and Experience
Essential
- Experience of setting strategy and prioritising work to successfully deliver service to agreed levels in a diverse and constantly changing technical and business environment, effectively coordinating the delivery of services involving elements delivered by other internal/external teams.
- Have a proven track record of setting strategy and prioritising a broad range of architecture, technical and business knowledge so as to address and balance the solution challenges from an end-to-end perspective.
- Possess excellent understanding of Enterprise Architecture concepts and implementations
- Have a proven track record of playing a prominent role in establishing or transforming the Strategic Roadmap of an entire organisation or department
- Possess a broad understanding of the technical components required to make up an ICT technical strategy
- Experience of working in a highly complex ICT environment within the NHS
Skills and Competencies
Essential
- Strong leadership, communication and facilitation skills
- Leading presentations and facilitator of workshops up to and including Board level.
- Proven ability to develop skills and knowledge in new technical areas, without the need for formal training.
- Strategic thinker
- Ability to translate strategic goals into effective and achievable operational plans and capable of monitoring their progress and outcomes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
King's College Hospital NHS Foundation Trust
Address
King's College Hospital NHS Foundation Trust
Denmark Hill
London
SE5 9RS
Employer's website
https://www.kch.nhs.uk/ (Opens in a new tab)
