King's College Hospital NHS Foundation Trust

Apprentice

The closing date is 01 July 2025

Job summary

An exciting Department at King's College Hospital NHS Foundation Trust. We are seeking applications from enthusiastic individuals who are keen to work in this varied and fast paced environment.You will join an enthusiastic team, who are committed to supporting Undergraduate student training to become doctors. You will carry the full remit of administration duties, supporting our team in the provision of a high quality service to Undergraduates and to our external contracts.

Apprenticeship Business Administration Level 3 Fixed term for up to 24 months.

Main duties of the job

Apprenticeship Requirements

Training will be provided on site and virtually, the successful applicant will be required to work towards:

  • Level 3 Diploma in Business Administration
  • Undertake self-directed study and manage own learning time
  • Functional Skills Maths and English Level 2 (if not already obtained, must be at minimum level 1)
  • Attend learner reviews
  • Undertake End Point Assessment tasks

The post holder will provide administrative and clerical support to the Undergraduate office. They will be key to delivering 'front of house' services and will be the first point of contact for students and visitors.

The post holder will be required to assist the team when cover is needed in ensuring the efficient and smooth running of the undergraduate programme to the highest possible standard.

They will work as part of and alongside the clinical skills centre team to support the delivery of teaching and assessment to medical students.

About us

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

Details

Date posted

17 June 2025

Pay scheme

Other

Salary

£12,514 a year per annum inclusive of HCAS

Contract

Apprenticeship

Duration

24 months

Working pattern

Full-time

Reference number

213-CORP-7245151

Job locations

King's College Hospital NHS Foundation Trust

Weston Education Centre, 10 Cutcombe Road, London

Denmark Hill, London

SE5 9RS


Job description

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES

Administration, Clerical & Reception Duties

Maintain the Undergraduate office area so that it is clean and tidy at all times and that systems of work are in place to ensure an organised and efficient service can be provided

Meet & greet students and visitors to the office in a polite, helpful and professional manner at all times

Deal with telephone enquiries and take clear written messages

Undertake any filing and photocopying duties

Make amendments to timetables as required

Assist with student induction programmes for all years of the MBBS programme. Putting packs together as required

Excel spreadsheet work to manipulate spreadsheets to extract information as needed for teaching and timetables

Assist the undergraduate team in the organisation and delivery of courses/events and teaching. Including booking rooms, audio visual equipment and any requirements as needed of the user/s

Receive and respond to all relevant correspondence with regard to the booking of rooms, ensuring all paper work is completed accurately and filed in accordance with departmental procedures and systems

To ensure the setup of any hospitality/ tea & coffee required for events or courses or meetings

Ordering, receiving and putting away stationery supplies for the department. Ensuring that the departmental stationery stock room is tidy, adequately stocked at all times and to ensure that robust systems are in place to ensure effective stock management (i.e. stock control and stock rotation). All ordering to be undertaken in line with Trust policy stock rotation). All ordering to be undertaken in line with Trust policy and procedures. To provide regular reports to the team on stock

Type documents/letters as requested by the manager, create certificates for faculty that support with teaching activity, create signs for information purposes for the students as required

Provide support and work across clinical skills and wider medical education team during busy times as required by the Undergraduate Manager

Adhering to the Data Protection Act and the Trusts Information Systems Security Policy at all times

Carefully log student attendance and inform line manager of any noticeable student patterns of absence

Maintain the student locker system in place

Maintain the Undergraduate email inbox, responding to emails and forwarding on emails where necessary

Create certificates for external faculty that have supported and facilitated in Undergraduate teaching activity

Servicing Bookings

Prepare, set-up and breakdown rooms in accordance with clients requirements

Assist clients with their ad-hoc requests so teaching runs smoothly

To log and report any breakages, deficiencies or faults to the appropriate person ensuring that the team is also notified

Liaise with the catering department to ensure the clients refreshment requirements for their events will be met

Other General Duties

Responsible for ensuring the rooms booked are well organised and maintained to a high standard. To carry out weekly equipment checks and provides regular reports to the team

Assist other members of the PGMDE team with their workload as required

OSCEs

  • To assist with the preparation of paperwork and equipment required for the summative multisite OSCEs and Formative OSCEs
  • Checking on equipment ordered and working with the team to prepare for the exams
  • To assist in the recruitment of patients
  • Assist in running of the sessions on the day
  • Assist with production of examiner and student lists. Creating badges, sign in sheets, feedback paperwork and any other tasks as required for the running of the exams

Job description

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES

Administration, Clerical & Reception Duties

Maintain the Undergraduate office area so that it is clean and tidy at all times and that systems of work are in place to ensure an organised and efficient service can be provided

Meet & greet students and visitors to the office in a polite, helpful and professional manner at all times

Deal with telephone enquiries and take clear written messages

Undertake any filing and photocopying duties

Make amendments to timetables as required

Assist with student induction programmes for all years of the MBBS programme. Putting packs together as required

Excel spreadsheet work to manipulate spreadsheets to extract information as needed for teaching and timetables

Assist the undergraduate team in the organisation and delivery of courses/events and teaching. Including booking rooms, audio visual equipment and any requirements as needed of the user/s

Receive and respond to all relevant correspondence with regard to the booking of rooms, ensuring all paper work is completed accurately and filed in accordance with departmental procedures and systems

To ensure the setup of any hospitality/ tea & coffee required for events or courses or meetings

Ordering, receiving and putting away stationery supplies for the department. Ensuring that the departmental stationery stock room is tidy, adequately stocked at all times and to ensure that robust systems are in place to ensure effective stock management (i.e. stock control and stock rotation). All ordering to be undertaken in line with Trust policy stock rotation). All ordering to be undertaken in line with Trust policy and procedures. To provide regular reports to the team on stock

Type documents/letters as requested by the manager, create certificates for faculty that support with teaching activity, create signs for information purposes for the students as required

Provide support and work across clinical skills and wider medical education team during busy times as required by the Undergraduate Manager

Adhering to the Data Protection Act and the Trusts Information Systems Security Policy at all times

Carefully log student attendance and inform line manager of any noticeable student patterns of absence

Maintain the student locker system in place

Maintain the Undergraduate email inbox, responding to emails and forwarding on emails where necessary

Create certificates for external faculty that have supported and facilitated in Undergraduate teaching activity

Servicing Bookings

Prepare, set-up and breakdown rooms in accordance with clients requirements

Assist clients with their ad-hoc requests so teaching runs smoothly

To log and report any breakages, deficiencies or faults to the appropriate person ensuring that the team is also notified

Liaise with the catering department to ensure the clients refreshment requirements for their events will be met

Other General Duties

Responsible for ensuring the rooms booked are well organised and maintained to a high standard. To carry out weekly equipment checks and provides regular reports to the team

Assist other members of the PGMDE team with their workload as required

OSCEs

  • To assist with the preparation of paperwork and equipment required for the summative multisite OSCEs and Formative OSCEs
  • Checking on equipment ordered and working with the team to prepare for the exams
  • To assist in the recruitment of patients
  • Assist in running of the sessions on the day
  • Assist with production of examiner and student lists. Creating badges, sign in sheets, feedback paperwork and any other tasks as required for the running of the exams

Person Specification

Essential

Essential

  • Qualification - English, Mathematics and a Science GCSE or equivalent
  • European Computer Driving Licence and/or proven equivalent experience in using Microsoft Package (Word, Excel and Outlook).
  • Ability to contribute to team working and to develop good working relationships
  • Demonstrate a good level of administrative and organisational skills, ensuring a structured and methodical approach to work

Desirable

  • Effective written / oral communication skills
  • NVQ Level 2 in Administration or related subject or equivalent administrative experience
  • Previous administration experience
  • Ability to contribute to team working and to develop good working relationships
Person Specification

Essential

Essential

  • Qualification - English, Mathematics and a Science GCSE or equivalent
  • European Computer Driving Licence and/or proven equivalent experience in using Microsoft Package (Word, Excel and Outlook).
  • Ability to contribute to team working and to develop good working relationships
  • Demonstrate a good level of administrative and organisational skills, ensuring a structured and methodical approach to work

Desirable

  • Effective written / oral communication skills
  • NVQ Level 2 in Administration or related subject or equivalent administrative experience
  • Previous administration experience
  • Ability to contribute to team working and to develop good working relationships

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

King's College Hospital NHS Foundation Trust

Weston Education Centre, 10 Cutcombe Road, London

Denmark Hill, London

SE5 9RS


Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

King's College Hospital NHS Foundation Trust

Weston Education Centre, 10 Cutcombe Road, London

Denmark Hill, London

SE5 9RS


Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Undergraduate Manager

Chloe Coutet

ccoutet@nhs.net

02078485224

Details

Date posted

17 June 2025

Pay scheme

Other

Salary

£12,514 a year per annum inclusive of HCAS

Contract

Apprenticeship

Duration

24 months

Working pattern

Full-time

Reference number

213-CORP-7245151

Job locations

King's College Hospital NHS Foundation Trust

Weston Education Centre, 10 Cutcombe Road, London

Denmark Hill, London

SE5 9RS


Supporting documents

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