Job summary
This is a fixed term post (up to Sept 2025) to provide maternity cover. We are seeking an individual with strong organisation and planning skills to support our medical equipment contract manager to coordinate the servicing of medical equipment across the Trust. The post holder will be the point of contact between clinical end users and maintenance providers to ensure planned maintenance takes place according to the timetable and any necessary repairs are arranged with the Providers to efficiently minimise down time. There is a requirement to keep accurate records of service history and hence experience of using asset management databases is essential.
Main duties of the job
The post holder will support the Contracts Manager in ensuring that biomedical, laboratory and imaging equipment are maintained to a high standard via external maintenance contracts. The post holder is responsible for ensuring timely servicing of equipment and prompt responses to issues such as equipment repairs and corrective actions. The post holder will scrutinise repair documentation to interpret and manage follow-up actions. This includes accurately recording technical information on the Trust medical device asset register, ensuring transparent and robust device governance.
At all times the post holder will be required to communicate with stakeholders and suppliers, whilst adhering to the Trust confidentiality policy and procedures.
About us
King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Job description
Job responsibilities
- Act as the main point of contact for end users and maintenance providers and ensure scheduled equipment servicing is booked in and completed on time and according to contract term
- Ensure recommendations for remedial work identified following equipment servicing or repair are followed up and fully addressed to ensure continued safe use of medical devices.
- Record equipment service history and update maintenance records on the Trust asset register
- Keep accurate records relating to the comprehensive database of service contracts to facilitate a contract management programme. This may involve entering large volumes of data with accuracy and attention to detail, in order to recognise and challenge apparent inaccuracies.
- Interpret technical information from medical device service records, seeking advice from the Medical Equipment Management Service (MEMS) where appropriate.
- Monitor provider performance to ensure that the contractor fulfils their contractual responsibilities.
- Understand contract terms and conditions to interpret the scope of the contract cover and judge if repair costs are covered within the contract.
- Participate in equipment audits to verify the medical device asset inventory.
- Support, where required, the contract manager across a wide range of internal/external meetings and working groups.
- Undertake work in accordance with the department quality management system (ISO 13485).
- Support medical device service and maintenance contracts, ensuring that agreements are in place reflecting the Trusts requirements and in accordance with the Trusts Standing Orders and Standing Financial Instructions
Job description
Job responsibilities
- Act as the main point of contact for end users and maintenance providers and ensure scheduled equipment servicing is booked in and completed on time and according to contract term
- Ensure recommendations for remedial work identified following equipment servicing or repair are followed up and fully addressed to ensure continued safe use of medical devices.
- Record equipment service history and update maintenance records on the Trust asset register
- Keep accurate records relating to the comprehensive database of service contracts to facilitate a contract management programme. This may involve entering large volumes of data with accuracy and attention to detail, in order to recognise and challenge apparent inaccuracies.
- Interpret technical information from medical device service records, seeking advice from the Medical Equipment Management Service (MEMS) where appropriate.
- Monitor provider performance to ensure that the contractor fulfils their contractual responsibilities.
- Understand contract terms and conditions to interpret the scope of the contract cover and judge if repair costs are covered within the contract.
- Participate in equipment audits to verify the medical device asset inventory.
- Support, where required, the contract manager across a wide range of internal/external meetings and working groups.
- Undertake work in accordance with the department quality management system (ISO 13485).
- Support medical device service and maintenance contracts, ensuring that agreements are in place reflecting the Trusts requirements and in accordance with the Trusts Standing Orders and Standing Financial Instructions
Person Specification
Education and Qualifications
Essential
- Educated to degree/NVQ Level 6 in a relevant subject, or extensive knowledge, skills and experience in the field of equipment maintenance and support.
Knowledge and Experience
Essential
- Experience of equipment management information systems and databases.
- Experience of working with a wide range of people in different roles and at different levels of seniority both internal and external.
Desirable
- Experience of coordinating medical equipment maintenance activities within a healthcare setting.
- Experience of monitoring equipment maintenance providers.
- Knowledge of NHS structure.
Skills and Competencies
Essential
- Working knowledge of all Microsoft Office packages (e.g. word processing, spreadsheets, e-mail and internet use).
- Ability to cope with variety of tasks under pressure.
- Able to exercise own initiative and able to operate autonomously.
- Well-developed communication and interpersonal skills.
Desirable
- Able to negotiate issues of a technical and commercial nature.
Person Specification
Education and Qualifications
Essential
- Educated to degree/NVQ Level 6 in a relevant subject, or extensive knowledge, skills and experience in the field of equipment maintenance and support.
Knowledge and Experience
Essential
- Experience of equipment management information systems and databases.
- Experience of working with a wide range of people in different roles and at different levels of seniority both internal and external.
Desirable
- Experience of coordinating medical equipment maintenance activities within a healthcare setting.
- Experience of monitoring equipment maintenance providers.
- Knowledge of NHS structure.
Skills and Competencies
Essential
- Working knowledge of all Microsoft Office packages (e.g. word processing, spreadsheets, e-mail and internet use).
- Ability to cope with variety of tasks under pressure.
- Able to exercise own initiative and able to operate autonomously.
- Well-developed communication and interpersonal skills.
Desirable
- Able to negotiate issues of a technical and commercial nature.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
King's College Hospital NHS Foundation Trust
Address
King's College Hospital NHS Foundation Trust
Denmark Hill
London
SE5 9RS
Employer's website
https://www.kch.nhs.uk/ (Opens in a new tab)
