Job summary
Job SummaryThe post holder will work across clinical locations with Automated Dispensing Cabinets (ADCs) to deliverpatient care. The Clinical Pharmacy Technician - Ward Omnicell System Administration Lead post isresponsible for the maintenance and clinical optimisation of Automated Dispensing Cabinets (ADCs) in orderto ensure the safe, efficient and timely distribution of medication to patients.The post holder is responsible for leading the delivery of a robust training programme in line with the Trusts'nursing and pharmacy Omnicell training strategy. The post holder is also responsible for the developmentand maintenance of ongoing compliance and performance reports using MedX, Omnicentre and EPICgenerated reports. These reports will be used to inform Key Performance Indicators (KPI's) for managingsystem performance and user compliance for sharing at a wide range of nursing and pharmacy forumsIn addition, the Clinical Pharmacy Technician - Ward Omnicell System Administration Lead is responsiblefor the day to day server management and catalogue management ensuring the Omnicell system is reflectiveof actual activity and mirrors EPIC inventories both in pharmacy and for locations with ADCs. The post holder will be accountable to the Chief Pharmacist on all matters relating to the Omnicell systems. The post holder will manage the KFM IT Support Officer post.
Please refer to the full job description for further information about the post.
Main duties of the job
To provide a clinical service to patients across Automated Dispensing Cabinet (ADC) locations supportingthe medicines management.
To apply sound professional judgment to issues related to medicines use as required in conjunction withrelevant senior pharmacists.
Post holder is responsible for ensuring consistent clinical area ADC optimisation is undertaken so as tohelp ensure patient safety, decrease likelihood of missed doses and to assist with efficient workflows fornursing and medical staffTo be responsible for maintaining the day to day running of Omnicells at both hospital sites ensuring anyhardware or software issues are dealt with in a timely manner
About us
King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Job description
Job responsibilities
Omnicell System Administration and Clinical Area Optimisation Post holder is responsible for ensuring consistent clinical area ADC optimisation is undertaken so as tohelp ensure patient safety, decrease likelihood of missed doses and to assist with efficient workflows fornursing and medical staff To be responsible for maintaining the day to day running of Omnicells at both hospital sites ensuring anyhardware or software issues are dealt with in a timely manner To be responsible for checking the server each day to ensure all Omnicells are connected and workingappropriately To assist pharmacy and nursing teams to investigate Omnicell CD stock discrepancies To lead on investigating and closing any Omnicell related Inphases or Inphases where Omnicell reportsare required to assist with the investigation To process all stock list amendments and ensure that the EPIC inventory is updated thereby aiding thesafe and secure ordering of medicines. This can include multiple stock list amendments at once that maybe time sensitive. To work with the Procurement and Distribution Team to co-ordinate Omnicell bin reconfigurations forlinechanges including pack size changes , stock list amendments and large scale contract updates To maintain and develop a master product file on the Omnicell server ensuring drug level mapping iscorrect and in line with the EPIC and Robot catalogues To review and amend PAR, re-order and critical levels for CD and non CD lines at the request of principalpharmacists or as part of regularly, planned stock optimisations To contribute to the delivery of projects around the improvement and or the expansion of the number ofOmnicells To ensure that business continuity plans are maintained and up to date in the event of system and orserver failures To provide regular audits on the systems, identifying issues and resolving or escalating at the appropriatepharmacy and or nursing forums To resolve operational issues with end users, external & internal stakeholders as required, makingrecommendations where there is no precedent, resolving conflict where necessary. This may includeissues with the server. To delegate appropriately to the wider pharmacy team at either of the hospital sites when widespreadchanges are required To work collaboratively with the Procurement and Distribution Team to ensure product barcodes areassigned for all Omnicell items To work with the Data Lead Pharmacist on the Development of the Trusts Data Performance Centre,undertaking any UAT that may be required Pharmacy Procurement and Distribution To support the Procurement and Distribution Team operationally as deemed appropriate by the LeadPharmacy Technician or Pharmacist Procurement and Distribution To deputise for the Pharmacy Procurement and Distribution lead for all Omnicell Related tasks in theirabsence as deemed To ensure all appropriate Procurement and Distribution and Pharmacy Staff are trained in thenecessary components of Omnicell System Administration and Clinical Area Optimisation to ensureservice continuity in the absence of post-holder. To work as a Senior Procurement and Distribution Pharmacy Technician/ as part of the weekendservice To work collaboratively with the Pharmacy Procurement and Distribution Team and the ClinicalPharmacy teams to optimise stock lists To develop and contribute to Omnicell focused KPIs to highlight areas of focus To work closely with the Operational and Procurement Pharmacy Technician in ensuring clinical areaoptimisation is undertaken and reported on a cyclical basisTechnical Support To troubleshoot issues related to ADCs. If issues cannot be resolved remotely, a site visit must beundertaken To manage the Pharmacy Omnicell support staff who is responsible for hardware issues To Co-ordinate the annual Preventative Maintenance of cabinets undertaken by the Omnicell andpharmacy Omnicell support staff To advise the Pharmacy Emergency Planning team, Trusts Tactical team and or pharmacy site lead ofthe appropriate contingency plans in the event of scheduled or unplanned Omnicell downtimes Liaising with IT for Server upgrades, migrations or issues To be responsible for server restarts, where warranted To be responsible for managing the various Omnicell shared email inboxes To be responsible for timely management of incidences raised via the KFM incident portal To troubleshoot issues from staff both in and outside of the department relating to ADC systemsReporting To be responsible for reporting Omnicell and MedX related issues to Omnicell via the helpdesk, recordingthe tickets centrally and managing the follow up To be responsible for collating and distributing ward adherence reports both in and outside thedepartment. This may be done using the Omnicell Web based reporting interface (MedX) To synthesise and analyse qualitative and quantitative data, complex facts and situations, and sometimesconflicting evidence in order to provide options and solutions. To record and collate all relevant data to enable the reporting of KPIs To lead/assist on audits To provide any Omnicell related reports to the department and trust in a timely mannerFinancial/Resource Management To provide advice to the Finance Directorate on the interpretation of Omnicell derived data To provide advice to the Finance Directorate on the interpretation of Omnicell data To constantly strive for value for money and greater efficiency in the use of resources and ensure thatthey operate in recurrent financial balance year on year. To provide efficiency and return on investment updates when required in whatever format is requested To input into the development of business cases for further ADCs as appropriate. To support theAssociate Chief Technician for Procurement & Distribution in monitoring drug expenditure across wardareas, implementing changes / policies to control expenditure as required. Develop ADC top-up rota and review on a constant basis to ensure omnicells are resupplied in aresource effective manner. To help infer frequency of cycle counting to ensure effective use of pharmacy staffing resource To ensure cycle counting is adhered to by all trained pharmacy staff involved to ensure accuracy ofEPIC generated ordersInformation management To participate in the general development of the departments IT infrastructure To ensure there are effective systems of governance within function and role. To ensure that data used to support service improvement has the appropriate checks before being usedand ensure that any data quality issues are fed back via the appropriate channels To communicate clearly the information requirements of projects and use analytical skills to articulaterequirements and present end product as neededStaff management and training To be the lead support to all system Super Users including providing training, mentoring and system skilldevelopment. To work collaboratively with the Procurement and Distribution teams at both sites, to train the SupplyChain (KFM) staff who are responsible for delivery and put away of the items to be stocked into Omnicells To develop and maintain training materials and training rotas for the purpose of training staff on the safeand effective use of pharmacy Omnicell cabinets To ensure all associated Standard Operating Procedures (SOPs) are up to date and are periodicallyreviewed and updated To line manage the pharmacy support staff, including the delegation of appropriate tasks To support the education and training of staff within the Medicines Distribution & Automated Wardcabinets Service To be responsible for adding new users to the system and also responsible for removing staff who haveleft the Trust both in a timely manner. To actively participate in any training necessary to acquire the necessary skill to assist in the configurationand maintenance of the departments server, database and automated dispensing cabinets To be a line manager if departmental needs require so To assist with the management of the pharmacy Procurement and Distribution team including coveringfor the advanced technician for stores and distribution in their absence. Roles associated with coveringinclude but are not limited to the following: Maintaining the cycle count rota Liaising with KFM to ensure portering runs are carried out efficiently Co-ordinating drug recalls To respond to and enacting any stock list change requests as appropriate To be responsible, with management support, for your own personal development and to activelycontribute to the development of colleagues. To transfer expertise and knowledge as appropriate To promote an open, transparent and accountable culture at all times across the Trust where lessons arelearnt and widely implemented across the Trust.
Job description
Job responsibilities
Omnicell System Administration and Clinical Area Optimisation Post holder is responsible for ensuring consistent clinical area ADC optimisation is undertaken so as tohelp ensure patient safety, decrease likelihood of missed doses and to assist with efficient workflows fornursing and medical staff To be responsible for maintaining the day to day running of Omnicells at both hospital sites ensuring anyhardware or software issues are dealt with in a timely manner To be responsible for checking the server each day to ensure all Omnicells are connected and workingappropriately To assist pharmacy and nursing teams to investigate Omnicell CD stock discrepancies To lead on investigating and closing any Omnicell related Inphases or Inphases where Omnicell reportsare required to assist with the investigation To process all stock list amendments and ensure that the EPIC inventory is updated thereby aiding thesafe and secure ordering of medicines. This can include multiple stock list amendments at once that maybe time sensitive. To work with the Procurement and Distribution Team to co-ordinate Omnicell bin reconfigurations forlinechanges including pack size changes , stock list amendments and large scale contract updates To maintain and develop a master product file on the Omnicell server ensuring drug level mapping iscorrect and in line with the EPIC and Robot catalogues To review and amend PAR, re-order and critical levels for CD and non CD lines at the request of principalpharmacists or as part of regularly, planned stock optimisations To contribute to the delivery of projects around the improvement and or the expansion of the number ofOmnicells To ensure that business continuity plans are maintained and up to date in the event of system and orserver failures To provide regular audits on the systems, identifying issues and resolving or escalating at the appropriatepharmacy and or nursing forums To resolve operational issues with end users, external & internal stakeholders as required, makingrecommendations where there is no precedent, resolving conflict where necessary. This may includeissues with the server. To delegate appropriately to the wider pharmacy team at either of the hospital sites when widespreadchanges are required To work collaboratively with the Procurement and Distribution Team to ensure product barcodes areassigned for all Omnicell items To work with the Data Lead Pharmacist on the Development of the Trusts Data Performance Centre,undertaking any UAT that may be required Pharmacy Procurement and Distribution To support the Procurement and Distribution Team operationally as deemed appropriate by the LeadPharmacy Technician or Pharmacist Procurement and Distribution To deputise for the Pharmacy Procurement and Distribution lead for all Omnicell Related tasks in theirabsence as deemed To ensure all appropriate Procurement and Distribution and Pharmacy Staff are trained in thenecessary components of Omnicell System Administration and Clinical Area Optimisation to ensureservice continuity in the absence of post-holder. To work as a Senior Procurement and Distribution Pharmacy Technician/ as part of the weekendservice To work collaboratively with the Pharmacy Procurement and Distribution Team and the ClinicalPharmacy teams to optimise stock lists To develop and contribute to Omnicell focused KPIs to highlight areas of focus To work closely with the Operational and Procurement Pharmacy Technician in ensuring clinical areaoptimisation is undertaken and reported on a cyclical basisTechnical Support To troubleshoot issues related to ADCs. If issues cannot be resolved remotely, a site visit must beundertaken To manage the Pharmacy Omnicell support staff who is responsible for hardware issues To Co-ordinate the annual Preventative Maintenance of cabinets undertaken by the Omnicell andpharmacy Omnicell support staff To advise the Pharmacy Emergency Planning team, Trusts Tactical team and or pharmacy site lead ofthe appropriate contingency plans in the event of scheduled or unplanned Omnicell downtimes Liaising with IT for Server upgrades, migrations or issues To be responsible for server restarts, where warranted To be responsible for managing the various Omnicell shared email inboxes To be responsible for timely management of incidences raised via the KFM incident portal To troubleshoot issues from staff both in and outside of the department relating to ADC systemsReporting To be responsible for reporting Omnicell and MedX related issues to Omnicell via the helpdesk, recordingthe tickets centrally and managing the follow up To be responsible for collating and distributing ward adherence reports both in and outside thedepartment. This may be done using the Omnicell Web based reporting interface (MedX) To synthesise and analyse qualitative and quantitative data, complex facts and situations, and sometimesconflicting evidence in order to provide options and solutions. To record and collate all relevant data to enable the reporting of KPIs To lead/assist on audits To provide any Omnicell related reports to the department and trust in a timely mannerFinancial/Resource Management To provide advice to the Finance Directorate on the interpretation of Omnicell derived data To provide advice to the Finance Directorate on the interpretation of Omnicell data To constantly strive for value for money and greater efficiency in the use of resources and ensure thatthey operate in recurrent financial balance year on year. To provide efficiency and return on investment updates when required in whatever format is requested To input into the development of business cases for further ADCs as appropriate. To support theAssociate Chief Technician for Procurement & Distribution in monitoring drug expenditure across wardareas, implementing changes / policies to control expenditure as required. Develop ADC top-up rota and review on a constant basis to ensure omnicells are resupplied in aresource effective manner. To help infer frequency of cycle counting to ensure effective use of pharmacy staffing resource To ensure cycle counting is adhered to by all trained pharmacy staff involved to ensure accuracy ofEPIC generated ordersInformation management To participate in the general development of the departments IT infrastructure To ensure there are effective systems of governance within function and role. To ensure that data used to support service improvement has the appropriate checks before being usedand ensure that any data quality issues are fed back via the appropriate channels To communicate clearly the information requirements of projects and use analytical skills to articulaterequirements and present end product as neededStaff management and training To be the lead support to all system Super Users including providing training, mentoring and system skilldevelopment. To work collaboratively with the Procurement and Distribution teams at both sites, to train the SupplyChain (KFM) staff who are responsible for delivery and put away of the items to be stocked into Omnicells To develop and maintain training materials and training rotas for the purpose of training staff on the safeand effective use of pharmacy Omnicell cabinets To ensure all associated Standard Operating Procedures (SOPs) are up to date and are periodicallyreviewed and updated To line manage the pharmacy support staff, including the delegation of appropriate tasks To support the education and training of staff within the Medicines Distribution & Automated Wardcabinets Service To be responsible for adding new users to the system and also responsible for removing staff who haveleft the Trust both in a timely manner. To actively participate in any training necessary to acquire the necessary skill to assist in the configurationand maintenance of the departments server, database and automated dispensing cabinets To be a line manager if departmental needs require so To assist with the management of the pharmacy Procurement and Distribution team including coveringfor the advanced technician for stores and distribution in their absence. Roles associated with coveringinclude but are not limited to the following: Maintaining the cycle count rota Liaising with KFM to ensure portering runs are carried out efficiently Co-ordinating drug recalls To respond to and enacting any stock list change requests as appropriate To be responsible, with management support, for your own personal development and to activelycontribute to the development of colleagues. To transfer expertise and knowledge as appropriate To promote an open, transparent and accountable culture at all times across the Trust where lessons arelearnt and widely implemented across the Trust.
Person Specification
Invterview and Supporting Statement
Essential
- Registered Pharmacy Technician with the General Pharmaceutical Council
- Mandatory CPD to maintain fitness to practice.
- A proven track record of service improvement
Desirable
- Information Analyst experience
- Experience with using Omnicell automated drug cabinets at a super user level
Person Specification
Invterview and Supporting Statement
Essential
- Registered Pharmacy Technician with the General Pharmaceutical Council
- Mandatory CPD to maintain fitness to practice.
- A proven track record of service improvement
Desirable
- Information Analyst experience
- Experience with using Omnicell automated drug cabinets at a super user level
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
