Job summary
King's College Hospital are looking for a replacement Assistant Services Manager for the Mortuary and Bereavement Department at the Princess Royal University Hospital site. The mortuary look after all hospital deaths with Princess Royal and Orpington hospital as well as community deaths on behalf of Coroner for Bromley and Bexley.
The post holder will oversee and undertake a broad range of routine and specialist activities, ensuring the provision of a high quality and responsive service, meeting both regulatory and accreditation requirements specifically HTA.
The post holder will participate in all aspects of the department including bereavement services, on call, audits, quality management, SOP's, training, appraisals, and health and safety.
The post holder will assist the mortuary and bereavement services manager in the continuous improvement of service delivery and quality within all areas of mortuary and bereavement services at Denmark Hill.
Main duties of the job
To deputise for the mortuary and bereavement services manager in the day to day running of Kings NHS Foundation Trust mortuary and bereavement services.
The post holder will oversee and undertake a broad range of routine and specialist activities, ensuring the provision of a high quality and responsive service, meeting both regulatory and accreditation requirements specifically HTA and UKAS.
The post holder will participate in all aspects of the department including post mortem provision, on call, audits, quality management, SOP's, training, appraisals, health and safety and bereavement services.
The post holder will assist the mortuary and bereavement services manager in the continuous improvement of service delivery and quality within all areas of mortuary and bereavement services
About us
King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of £1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Job description
Job responsibilities
Main Duties and Responsibilities
To deputise for the Mortuary and Bereavement Service Manager
- Organisation and participate in routine and specialised post mortem provision ensuring HTA and UKAS compliance at all times.
- Organisation and participation in all other aspects of mortuary and bereavement services ensuring the effective, professional, cost effective service.
- Overseeing the day to day running of the mortuary and bereavement office.
- To manage the bereavement supervisor and ensure the smooth running of the service in accordance with KCH guidelines and recommendations.
- Liaison with external agencies including the Coroners office, Police, GPs, Treasury Solicitors, councils and financial institutions.
- Ensure efficient and professional liaison with clinical, nursing and clerical staff and all other Trust staff
- To work with the Service Manager in ensuring that all SOPs, risk assessments and audits are undertaken and updated as in line with departmental, Trust and HTA policies.
Management and Leadership
- The post holder will support the service manager in ensuring that the mortuary and bereavement service delivers a quality and responsive service to Kings NHS Foundation Trust and associated stakeholders and partners.
Staff Management
- Responsible in conjunction with the service manager for senior APTs, APT, trainees and bereavement staff within the mortuary and bereavement services.
- Set objectives and review performance of staff, identifying individual training and development needs and promote continued personal and professional development.
- Assist the service manager to manage sickness, disciplinary and performance issues in line with Trust policies.
- Ensure compliance with all relevant Trust policies and standing financial instructions.
- Ensure effective workplace planning, anticipate staff shortages and take action to minimise the impact of these on service delivery.
Please see Job Description & Person Specification for full details.
Job description
Job responsibilities
Main Duties and Responsibilities
To deputise for the Mortuary and Bereavement Service Manager
- Organisation and participate in routine and specialised post mortem provision ensuring HTA and UKAS compliance at all times.
- Organisation and participation in all other aspects of mortuary and bereavement services ensuring the effective, professional, cost effective service.
- Overseeing the day to day running of the mortuary and bereavement office.
- To manage the bereavement supervisor and ensure the smooth running of the service in accordance with KCH guidelines and recommendations.
- Liaison with external agencies including the Coroners office, Police, GPs, Treasury Solicitors, councils and financial institutions.
- Ensure efficient and professional liaison with clinical, nursing and clerical staff and all other Trust staff
- To work with the Service Manager in ensuring that all SOPs, risk assessments and audits are undertaken and updated as in line with departmental, Trust and HTA policies.
Management and Leadership
- The post holder will support the service manager in ensuring that the mortuary and bereavement service delivers a quality and responsive service to Kings NHS Foundation Trust and associated stakeholders and partners.
Staff Management
- Responsible in conjunction with the service manager for senior APTs, APT, trainees and bereavement staff within the mortuary and bereavement services.
- Set objectives and review performance of staff, identifying individual training and development needs and promote continued personal and professional development.
- Assist the service manager to manage sickness, disciplinary and performance issues in line with Trust policies.
- Ensure compliance with all relevant Trust policies and standing financial instructions.
- Ensure effective workplace planning, anticipate staff shortages and take action to minimise the impact of these on service delivery.
Please see Job Description & Person Specification for full details.
Person Specification
Education & Qualifications
Essential
- Educated to degree level in a relevant scientific subject or extensive experience in working in a mortuary setting
- RSPH Diploma and Certificate in Anatomical Pathology Technology Level 4 qualifications or will achieve this within 6 months of starting post
- Evidence of Continual Professional Development
- Excellent numeracy, literacy and IT skills
Desirable
- Management qualification
- Management experience
Knowledge & Experience
Essential
- Substantial skills in routine and specialised post mortems
- Excellent knowledge of clinical governance, HTA and Health & Safety legislation
- Knowledge of Bereavement services
- Anatomical and Forensic knowledge
- Extensive experience of working a busy mortuary
- Experience of working with bereavement services
- Extensive experience of complying with HTA regulations, Codes of Practice and inspections
Desirable
- Training and teaching skills
Skills and Competencies
Essential
- Full participation in the mortuary on call rota
- Ability to be able to work whilst being frequently interrupted
- Be able to deal with the physical and emotional aspect of work in mortuary and bereavement services
- Involvement in change management to develop more innovative ways of working to improve service delivery
Desirable
- Full driving licence and use of a car
Person Specification
Education & Qualifications
Essential
- Educated to degree level in a relevant scientific subject or extensive experience in working in a mortuary setting
- RSPH Diploma and Certificate in Anatomical Pathology Technology Level 4 qualifications or will achieve this within 6 months of starting post
- Evidence of Continual Professional Development
- Excellent numeracy, literacy and IT skills
Desirable
- Management qualification
- Management experience
Knowledge & Experience
Essential
- Substantial skills in routine and specialised post mortems
- Excellent knowledge of clinical governance, HTA and Health & Safety legislation
- Knowledge of Bereavement services
- Anatomical and Forensic knowledge
- Extensive experience of working a busy mortuary
- Experience of working with bereavement services
- Extensive experience of complying with HTA regulations, Codes of Practice and inspections
Desirable
- Training and teaching skills
Skills and Competencies
Essential
- Full participation in the mortuary on call rota
- Ability to be able to work whilst being frequently interrupted
- Be able to deal with the physical and emotional aspect of work in mortuary and bereavement services
- Involvement in change management to develop more innovative ways of working to improve service delivery
Desirable
- Full driving licence and use of a car
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
