Job summary
An exciting opportunity has arisen for an exceptional individual to join our Pathology Business Unit (PBU) as a General Manager. This senior position will work across both King's College Hospital NHS Foundation Trust and Guy's & St Thomas' NHS Foundation Trust, to support the delivery a new and exciting partnership to transform Pathology services across South East London. This partnership will deliver and transform Pathology service across South East London, serving a population of around 1.7million and delivering a service for both primary and secondary care providers.
This programme will deliver significant transformation of pathology services for South East London, through implementation of digital pathology and creation of a new clinically led target operating model with a new hub and essential services laboratories working on each site, working through unified and standardised pathways. This will provide improvements in service performance, outcomes, efficiency and position SEL at the forefront of R&D and Innovation, while delivering material savings for Trusts and a risk and gain share royalty, dependent on delivery of critical milestones.
The post holder will be responsible for ensuring that contracts are managed effectively, supporting the provision of a Pathology service in a senior operational role.
Main duties of the job
The post holder will be required to build and maintain good working relationships with a broad range of internal and external stakeholders on all matters to do with the contracting of pathology services.
- Be a local expert on the contracting of pathology services; integrating systems and managing effective working relationships with the appropriate stakeholders.
- Working closely with internal service users, being the point of contact for both the provider and those receiving services.
- Develop key working relationships with the senior managers from the pathology providers and internal and external service users including clinicians and commissioners. Ensure optimum engagement securing appropriate buy in, support and understanding.
- Link with other contracting leads who are part of the SEL Pathology contract, including (but not exclusively) SLaM, Oxleas and the CCGs to ensure that their interests are accounted for in the contract.
- Represent the Trusts interests in the negotiation of contract amendments with the pathology supplier.
- Supporting the Managing Director of the Pathology Business Unit to deliver the contract requirements and obligations, deputising and providing additional capacity to deliver as required
About us
King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reachis our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Job description
Job responsibilities
Operational Performance
- Analyse and interpret highly complex and diverse information on the performance of contracts, particularly identifying reasons for any deviations from plan and taking corrective action where necessary
- Fully understand the operational Viapath required key performance indicators for your sites regarding pathology tests by location, the Trust Service Agreement obligations and services via flow down contracts e.g. SLaM and Primary Care
- Be responsible for monitoring contracts and budgets for all customers of the Pathology contract, ensuring relevant information such as activity plans and profiles, finance, and quality targets to authorise payments for any over/under performance and feedback on a regular basis.
- To have comprehensive intelligence about the Trust sites you are responsible for including but not limited to, pathology pathways in services, activity levels, forecasting changing activity levels and impacts to the service provider Viapath to scale appropriately and responsively.
- To be involved and a key member of the General Managers and clinical management meetings of all services using pathology, demonstrating the relevance of the Pathology Business Unit as a critical resource for planning in patient care and effective service provision
- Develop short, medium and long-term objectives, which are turned into effective, affordable and achievable annual service plans and deliver these plans within the financial resources available
- Facilitate meetings with key providers in respect of contract monitoring and measurement; be responsible for reviewing the contract variation processes. To arrange and manage regular monitoring meetings and actions arising from analysis of monitoring reports to ensure contracts are delivering service priorities.
- Ensure systematic analysis of the key risks that may affect service users; quantify these; identify control systems to mitigate these risks and set action plans in place as appropriate.
- Support complex value for money assessments of proposed contract variations and develop business cases as required
- To investigate, resolve and make changes where necessary when problems arise from agreements (including complaints), negotiating directly with relevant parties and managing in year amendments to agreements as appropriate.
- Promote a data-driven service improvement culture, leading by example and continually encouraging all members of the Pathology Business Unit to identify improvements to safety, quality and efficiency of the provision of patient care
- Creating a collaborative environment with the Pathology provider to implement and deliver on continuous improvement programmes, using innovative and world-leading approaches.
- Support the development, implementation and evaluation of data-driven service improvement initiatives across the Pathology Business Unit, including any Trust-wide programmes
- Develop, contribute to and write Board papers and other documents as required
Strategy and Planning
- Provide expert advice on commercial aspects, financial options and affordability and other major service contracting activities
- Ensure effective contract management processes are used on all contracts, including robust change control and ensuring that the Trusts are following the correct processes
- Ensure good progress is made on all key performance indicators and that contractual remedies are used where action is required.
- Provide regular performance reports for all services, identifying any risks and plans for risk mitigation.
- Develop plans for managing risks, modelling the potential impacts on the wider organisation, determining resource requirements and building in contingency where necessary.
- Support the development of the Pathology Business Unit and strategy. Ensure operational objectives are clear, that they balance quality, safety and efficiency, that robust delivery plans are in place and that performance is proactively measured and supportively managed.
- Contribute to planning processes of the Pathology Business Unit and the delivery of priorities whilst managing subsequent adjustments to activities responsible for as required.
Job description
Job responsibilities
Operational Performance
- Analyse and interpret highly complex and diverse information on the performance of contracts, particularly identifying reasons for any deviations from plan and taking corrective action where necessary
- Fully understand the operational Viapath required key performance indicators for your sites regarding pathology tests by location, the Trust Service Agreement obligations and services via flow down contracts e.g. SLaM and Primary Care
- Be responsible for monitoring contracts and budgets for all customers of the Pathology contract, ensuring relevant information such as activity plans and profiles, finance, and quality targets to authorise payments for any over/under performance and feedback on a regular basis.
- To have comprehensive intelligence about the Trust sites you are responsible for including but not limited to, pathology pathways in services, activity levels, forecasting changing activity levels and impacts to the service provider Viapath to scale appropriately and responsively.
- To be involved and a key member of the General Managers and clinical management meetings of all services using pathology, demonstrating the relevance of the Pathology Business Unit as a critical resource for planning in patient care and effective service provision
- Develop short, medium and long-term objectives, which are turned into effective, affordable and achievable annual service plans and deliver these plans within the financial resources available
- Facilitate meetings with key providers in respect of contract monitoring and measurement; be responsible for reviewing the contract variation processes. To arrange and manage regular monitoring meetings and actions arising from analysis of monitoring reports to ensure contracts are delivering service priorities.
- Ensure systematic analysis of the key risks that may affect service users; quantify these; identify control systems to mitigate these risks and set action plans in place as appropriate.
- Support complex value for money assessments of proposed contract variations and develop business cases as required
- To investigate, resolve and make changes where necessary when problems arise from agreements (including complaints), negotiating directly with relevant parties and managing in year amendments to agreements as appropriate.
- Promote a data-driven service improvement culture, leading by example and continually encouraging all members of the Pathology Business Unit to identify improvements to safety, quality and efficiency of the provision of patient care
- Creating a collaborative environment with the Pathology provider to implement and deliver on continuous improvement programmes, using innovative and world-leading approaches.
- Support the development, implementation and evaluation of data-driven service improvement initiatives across the Pathology Business Unit, including any Trust-wide programmes
- Develop, contribute to and write Board papers and other documents as required
Strategy and Planning
- Provide expert advice on commercial aspects, financial options and affordability and other major service contracting activities
- Ensure effective contract management processes are used on all contracts, including robust change control and ensuring that the Trusts are following the correct processes
- Ensure good progress is made on all key performance indicators and that contractual remedies are used where action is required.
- Provide regular performance reports for all services, identifying any risks and plans for risk mitigation.
- Develop plans for managing risks, modelling the potential impacts on the wider organisation, determining resource requirements and building in contingency where necessary.
- Support the development of the Pathology Business Unit and strategy. Ensure operational objectives are clear, that they balance quality, safety and efficiency, that robust delivery plans are in place and that performance is proactively measured and supportively managed.
- Contribute to planning processes of the Pathology Business Unit and the delivery of priorities whilst managing subsequent adjustments to activities responsible for as required.
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
- Experience of leading on contracting and performance management
Desirable
- Training in contract law / management of commercial contracts
- Experience of NHS contract management
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
- Experience of leading on contracting and performance management
Desirable
- Training in contract law / management of commercial contracts
- Experience of NHS contract management
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
