Senior Information Analyst

Job summary

Working Full time : 37.5 hours per week

The Data & Analytics team has a Senior Analytics Developer role available for the right person to come and join our friendly and hard-working team.

The Trust is committed to the use of data and information as a critical asset and aims to be a data-driven organisation. For the right candidate this will be a rewarding and satisfying position and an excellent career move in a forward-thinking Trust, with a real opportunity of developing your technical and personal skills.

Who we're looking for

• A head for visualisation,numbers and technology
• A proactive problem solver with a keen attention to detail
• Excellent communication skills, verbal and written
• Experience with some of our tech stack (Power BI, T-SQL, Excel, SSRS, Power Automate), or similar tools
• The ability (and desire) to proactively learn new skills
• Previous NHS or healthcare experience (beneficial but not required)
• The ability to prioritise and coordinate tasks across multiple ongoing projects with a focus on clear documentation and compliance with governance frameworks

What we can offer

• A dedication to your development based on theNCF, with weekly training sessions
• Opportunities to work on interesting projects supporting the wider organisation (e.g. data visualisation, process automation, supporting data science)
• NHSpension scheme

Good to know

• Hybrid working with at least 2 days a week on-site in Chester (more during induction period)
• Flexible working hours

Main duties of the job

What you will be doing

• Design, develop and maintain dashboards and reports using tools such as Power BI and SSRS to provide insight and support data-driven decision-making

• Engage with stakeholders (including senior managers and clinicians) to gather requirements, communicate insights, and translate technical findings into actionable outcomes

• Extract, transform and analyse data from a variety of sources to support operational and strategic initiatives

• Investigate and respond to ad-hoc data queries, ensuring timely and accurate information delivery

• Interpret national and local guidance to develop and maintain appropriate datasets, dataflows, and reporting processes

• Work collaboratively with the wider Data & Analytics team, sharing expertise and supporting continuous improvement

• Understand and document business processes and workflows to inform data solutions

• Apply data governance principles and follow established change management procedures to maintain data quality, consistency, and security

About us

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

• The Countess of Chester Hospital: providing 438 general and acute beds
• Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 5916 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 411,000. This includes 361,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.