Job summary
Working Part Time: 30 Hours Per Week - Fixed Term 12 Months
The post holder will be an integral part of the Cancer Team, who assists, supports and co-ordinates the pathway for patients during either the diagnostic phase or after completion of primary treatment.
We would welcome applications from people who are used to working autonomously, have a strong work ethic, a flexible approach and the ability to problem solve.
Our friendly and hardworking team are looking forward to welcoming you.
Main duties of the job
A large part of the role is providing administrative and coordination support to Patients, Families, Consultants, Cancer Nurse Specialists and other staff involved in the Cancer Pathway.
The successful applicant will ensure the efficient channelling and close co-ordination of the patient pathway ensuring robust communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust and close liaison with the Community Staff and Oncology Teams.
The post holder will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.
The post holder will have excellent communication skills and be willing to undertake on-going training and development. In addition, the post holder will be able to signpost patients and carers to the relevant sources of support and information appropriate to their needs.
About us
The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:
- The Countess of Chester Hospital: providing 438 general and acute beds
- Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
- Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.
The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.
Job description
Job responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment.
You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Job description
Job responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment.
You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person Specification
Qualifications
Essential
- Good General Education with GCSE English and Mathematics
- ECDL or equivalent experience
- Level 3 Health or social care qualification (e.g. NVQ or similar)
Desirable
- Level 4 Health or social care qualification (e.g. foundation degree)
- Evidence of continued role development
- Basic counselling
Knowledge and Experience
Essential
- Relevant Health or Social Care experience
- Efficient in the use of Microsoft Word for Windows, Excel, Power Point, Outlook and internet.
- Advanced knowledge of medical terminology.
- Understanding of person-centred care.
- Experience of coaching/teaching patients and carers.
Desirable
- Previous medical secretarial experience
- Understanding of Macmillan Cancer Support and its role across the UK.
- Experience co-ordinating a patient workload.
- Awareness of Improving Outcomes; A Strategy for Cancer and other national cancer policies
- Knowledge of relevant cancer treatments, interventions and terminology
Person Specification
Qualifications
Essential
- Good General Education with GCSE English and Mathematics
- ECDL or equivalent experience
- Level 3 Health or social care qualification (e.g. NVQ or similar)
Desirable
- Level 4 Health or social care qualification (e.g. foundation degree)
- Evidence of continued role development
- Basic counselling
Knowledge and Experience
Essential
- Relevant Health or Social Care experience
- Efficient in the use of Microsoft Word for Windows, Excel, Power Point, Outlook and internet.
- Advanced knowledge of medical terminology.
- Understanding of person-centred care.
- Experience of coaching/teaching patients and carers.
Desirable
- Previous medical secretarial experience
- Understanding of Macmillan Cancer Support and its role across the UK.
- Experience co-ordinating a patient workload.
- Awareness of Improving Outcomes; A Strategy for Cancer and other national cancer policies
- Knowledge of relevant cancer treatments, interventions and terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
