Job summary
Working Full time : 37.5 hours per week
We are looking for someone to join the fast-paced Division of Planned Care at the Countess of Chester Hospital, to deliver high quality administrative support to its large operational management team.
We welcome applications from experienced administrative and/or secretarial staff who have a strong work ethic, flexible approach, and excellent communication and organisational skills.
The Planned Care Division consists of a wide array of specialities and the Business Performance Administrator post is subsequently a varied and exciting opportunity to gain insight into, and to support, the operational management of these services.
Main duties of the job
To provide administrative support to the operational management team including dealing with telephone and email queries in a proactive manner.
To support with operational management work streams such as clinic and theatre utilisation, insourcing and outsourcing arrangements, and the validation and/or tracking of patient pathways to help achieve Access Targets.
To help coordinate recruitment in the wider division, supporting on-boarding and induction processes for new staff members, for example.
Please see the Job Description for further duties of the role.
About us
The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:
- The Countess of Chester Hospital: providing 438 general and acute beds.
- Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility.
- Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.
The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.
Job description
Job responsibilities
Please see the Job Description for further details.
Recruitment selection processes are based on competence (see Person Specification) and values.
New entrants to the NHS will commence on the minimum of the scale stated.
Applicants are encouraged to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised closing date.
We wish you luck with your application.
Job description
Job responsibilities
Please see the Job Description for further details.
Recruitment selection processes are based on competence (see Person Specification) and values.
New entrants to the NHS will commence on the minimum of the scale stated.
Applicants are encouraged to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised closing date.
We wish you luck with your application.
Person Specification
Qualifications
Essential
- 5 GCSEs including English and Maths (minimum grade C)
- NVQ Level 3 or equivalent
Desirable
- RSA II Typing or equivalent
Knowledge and Experience
Essential
- The ability to prioritise workload, work on own initiative and work unsupervised
- Computer literate including MS Word, Excel, Powerpoint
- Ability to set up and maintain both paper and electronic filing/administrative systems & diaries
Desirable
- Previous experience as a Team Secretary/Admin support
- Previous experience of HR procedures i.e. recruitment
Skills
Essential
- Excellent verbal and written communication skills
- Demonstrable ability to work flexibly
- Excellent organisational skills
Desirable
- Knowledge of the NHS Environment
- Some experience of project work under direction
Person Specification
Qualifications
Essential
- 5 GCSEs including English and Maths (minimum grade C)
- NVQ Level 3 or equivalent
Desirable
- RSA II Typing or equivalent
Knowledge and Experience
Essential
- The ability to prioritise workload, work on own initiative and work unsupervised
- Computer literate including MS Word, Excel, Powerpoint
- Ability to set up and maintain both paper and electronic filing/administrative systems & diaries
Desirable
- Previous experience as a Team Secretary/Admin support
- Previous experience of HR procedures i.e. recruitment
Skills
Essential
- Excellent verbal and written communication skills
- Demonstrable ability to work flexibly
- Excellent organisational skills
Desirable
- Knowledge of the NHS Environment
- Some experience of project work under direction
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
