Job summary
East Cheshire NHS Trust are looking for motivated and dynamic individuals to work with us as Patient Flow Discharge Coordinators.
Based at Macclesfield Hospital, the role ensures continuity of care by assisting the effective coordination of timely, safe patient discharges throughout the hospital.
The post holders will work closely with the multi-disciplinary team over designated wards to deliver a high quality, patient focused service. They will actively monitor the multidisciplinary management and discharge planning for all patients on the wards, and take action to expedite the process, avoid delays and thereby improve the patients' experience, escalating any concerns impacting patient safety or delay to patient flow as appropriate.
The role requires good interpersonal skills. The post holder will liaise with patients and families to facilitate discharge and manage expectations whilst also identifying any areas of concern early in the discharge planning process. Alongside the MDT, they will work closely with the medical outlier team to ensure that all patients not within their specialist field are reviewed daily.
Hours: 37.5
Main duties of the job
Facilitating early discharges including the use of the discharge lounge where safe and appropriate to do so
Act on information relayed from board rounds and communication from the MDT regarding discharge planning for individual patients.
Facilitate the early request and coordination of any required services to avoid any unnecessary delays in transfers of care
Expedite any referrals/assessments that may be outstanding - escalate any concerns accordingly
To work with the discharge doctor highlighting patients for review and that require the completion of the electronic discharge notification
To maintain good communication with the patient flow team regarding imminent and future discharges, escalating potential delays in the pathway.
Ensure all relevant documentation is in place to ensure the completion of the safe patient discharge process
When working within the surgical wards ensure that all medical outliers are reviewed by the medical outlier team or where necessary their specialist consultant team
To support the bed/site management team to establish an accurate discharge profile for the day and the next 24 hours via regular updates
Proactively manage the transfer of patients from the ward to the discharge lounge, providing discharge information to enable the booking of appropriate transport as required
Ensure any vacated beds are utilised at the earliest opportunity through liaison with the bed managers
About us
It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information athttps://www.eastcheshirehrdirect.nhs.uk.
Please be aware that this post requires an Enhanced with Barred list Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Person Specification
Qualifications
Essential
- Educated to GCSE level (or equivalent) in English and Maths
- NVQ in Health Care Level 2 and 3
- Experience Healthcare assistant within a healthcare setting
Desirable
Knowledge and Skills
Essential
- Excellent verbal and written communication skills
- Good numeracy and literacy skills
- Good computer and keyboard skills
- Clear knowledge of the discharge process and trust policy
- Ability to work autonomously or as part of the MDT
- Ability to problem solve
- Good time management.
- Experience of using Office computer programs including Excel, Word and Outlook.
Desirable
- Perform and accurately document patient observations
- ECGs
- Venepuncture
- Basic Life Support
- Customer care training
Experience
Essential
- Previous experience as a HCA within a health care environment
Specific Job Requirement
Essential
- Ability to follow guidelines and procedures within agreed boundaries
- Good time management skills
- Ability to prioritise and manage own workload
- Able to escalate early and appropriately
Desirable
- Good understanding of community services and social care
Other Role Requirement
Essential
- Please refer to the job description and person specification for further details regarding the role requirements
Person Specification
Qualifications
Essential
- Educated to GCSE level (or equivalent) in English and Maths
- NVQ in Health Care Level 2 and 3
- Experience Healthcare assistant within a healthcare setting
Desirable
Knowledge and Skills
Essential
- Excellent verbal and written communication skills
- Good numeracy and literacy skills
- Good computer and keyboard skills
- Clear knowledge of the discharge process and trust policy
- Ability to work autonomously or as part of the MDT
- Ability to problem solve
- Good time management.
- Experience of using Office computer programs including Excel, Word and Outlook.
Desirable
- Perform and accurately document patient observations
- ECGs
- Venepuncture
- Basic Life Support
- Customer care training
Experience
Essential
- Previous experience as a HCA within a health care environment
Specific Job Requirement
Essential
- Ability to follow guidelines and procedures within agreed boundaries
- Good time management skills
- Ability to prioritise and manage own workload
- Able to escalate early and appropriately
Desirable
- Good understanding of community services and social care
Other Role Requirement
Essential
- Please refer to the job description and person specification for further details regarding the role requirements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
