East Cheshire NHS Trust

A&E Receptionist (Internal Only)

Information:

This job is now closed

Job summary

**This position is open to current staff working at the Trust in the 'ECT Family' this includes current East Cheshire NHS Trust employees including Bank staff, East Cheshire registered NHSP staff, ISS colleagues and volunteers at the Trust. Unfortunately, we cannot accept applications from applicants not listed within these groups. **

**If you would like to apply for this position please complete the attached Short Application Form and email this to the Recruitment Team at: ecn-tr.recruitment@nhs.net clearly marking for which vacancy you are applying for in the Subject Header of the email. Please note applications received after the closing date and time will not be accepted**.

We are seeking highly motivated individuals to join our friendly Administration Team in the busy and rewarding Emergency Department based at Macclesfield District General Hospital.

This is varied role and we want someone who truly embraces working within a diverse team in a busy and challenging environment, therefore you must be able to demonstrate excellent interpersonal skills, have a pleasant and caring personality and have the ability to remain calm whilst working under pressure. You must be able to demonstrate that you have worked on your own and at times with limited supervision. Experience of working within the NHS is desirable.

PART TIME hours, you MUST be flexible to work over 24 hours, 7 days a week, 365 days a year as the department is never closed.

Main duties of the job

As part of a team this role carries responsibility for the smooth running of the Accident and Emergency Department, providing a high quality and fully comprehensive customer care service in all daily activities.

To carry out the full range of administration and clerical duties which will include attending and discharging patients from A & E including processing emergency ward admissions.

The role supports the clinical and managerial staff within the department and requires an underpinning knowledge and experience of the different electronic NHS and other software systems used by the clerical staff.

This role will contribute to supporting the Emergency Departmental finances by paying special attention to the accuracy of robust and accurate data collection.

Please give examples of how you match the essential criteria in relation to the Job Description in your application.

About us

It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.

Details

Date posted

09 December 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

209-A-24-6852796

Job locations

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL


Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Person Specification

Qualification

Essential

  • Educated to GCSE level or equivalent

Desirable

  • NVQ 3 in Customer Care or Administration or Equivalent

Knowledge & Skills

Essential

  • Understanding of data protection act
  • Knowledge of hosptial IT patient systems
  • Awareness of current NHS policies and targets.

Desirable

  • PAS experience
  • Extramed experience

Experience

Essential

  • Excellent communication skills
  • Ability to demonstrate initiative and prioritise workload under pressure
  • Ability to work unsupervised/occasionally alone

Desirable

  • Ability to train/mentor new staff members
  • Experience working within the NHS
  • Experience of working within an Emergency Department setting

Specific Job Requirements

Essential

  • Be self-motivated and able to work with limited/without supervision

Desirable

  • Have an awareness of the need for confidentiality in accordance with the data protection act and national/local governance arrangements

Other Role Requirements

Essential

  • Please refer to the person specification for further details regarding the role requirements
Person Specification

Qualification

Essential

  • Educated to GCSE level or equivalent

Desirable

  • NVQ 3 in Customer Care or Administration or Equivalent

Knowledge & Skills

Essential

  • Understanding of data protection act
  • Knowledge of hosptial IT patient systems
  • Awareness of current NHS policies and targets.

Desirable

  • PAS experience
  • Extramed experience

Experience

Essential

  • Excellent communication skills
  • Ability to demonstrate initiative and prioritise workload under pressure
  • Ability to work unsupervised/occasionally alone

Desirable

  • Ability to train/mentor new staff members
  • Experience working within the NHS
  • Experience of working within an Emergency Department setting

Specific Job Requirements

Essential

  • Be self-motivated and able to work with limited/without supervision

Desirable

  • Have an awareness of the need for confidentiality in accordance with the data protection act and national/local governance arrangements

Other Role Requirements

Essential

  • Please refer to the person specification for further details regarding the role requirements

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Cheshire NHS Trust

Address

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL


Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Cheshire NHS Trust

Address

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL


Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

ED Supervisor

Janette Spicer

janette.spicer@nhs.net

01625663913

Details

Date posted

09 December 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

209-A-24-6852796

Job locations

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL


Supporting documents

Privacy notice

East Cheshire NHS Trust's privacy notice (opens in a new tab)